All reviews of verona
Review about: PhoneSoap
Multiple Units Purchased
I've bought quite a few things from this company over the years, and let me tell you, their quality control is just brutal. Every time I get something, it's gotta be replaced because of some kind of issue. It used to be okay though, 'cause even though the products weren't great, their customer service would always come through and send me a new one. But now? Forget it. The customer service is absolute garbage, it's like they don't even exist anymore. I sent in my busted 3-month-old HomeSoap for a replacement, and I haven't heard a peep from them since. Took 'em two weeks just to answer my first email, and now it's like they've disappeared off the face of the planet. This lack of communication and service is not cool at all. I'm super disappointed in how they've handled this whole situation.
Review about: Getstamps
Personalized stamp logo
I just got myself a custom stamp logo from an online store. It was super easy to order and I could personalize it just the way I wanted. The customer service was amazing - they answered all my questions quickly and kept me updated. The price was fair for the quality of the stamp, and I was happy with what I got for my money. The delivery was fast and my package arrived in perfect shape. Overall, I had a great experience and would totally recommend this site to anyone wanting a personalized stamp logo.
Review about: Mackage
Coat with faulty zipper
I recently bought a coat from the store in Sloane Square and the lower zipper quickly came off. Despite the salesperson promising quality and lifetime service, I was really disappointed by the lack of help from the Customer Service department. When I contacted them about the issue, they asked for lots of photos of the zipper and coat, only to send me the wrong size zipper after waiting a long time. Not only that, when I pointed out that the code on the attachment didn't match, they gave excuses instead of fixing the problem. And to make matters worse, they only offered me a measly 10% discount for a future purchase that I'm not planning on making. Needless to say, I won't be shopping here again.
Review about: Priceline
My hotel room booking
I booked a hotel room for our family vacation on the website and it was so easy to use. I could compare prices and pick the best deal for us. Got the confirmation email right away with all the info I needed for our stay. The hotel was clean and cozy, just like it said on the website.
Review about: Ash and Rose
Vegan leather purse
The vegan leather purse I bought from this place is amazing! It's so cute, stylish, and just perfect for everyday use. I really like that it's made ethically with sustainable materials and supports fair trade practices. The quality is excellent, and it makes me happy to know that my purchase is helping the environment and communities. I definitely suggest taking a look at their eco-friendly products!
Review about: Urban Outfitters
Online order, missing item
I ordered a bunch of stuff online back in November, including a jumper. But guess what? The jumper never showed up even though they took my money! I tried to get in touch with customer service for some help, but no one has gotten back to me yet.