DressLily - Overall Rating based on 28 reviews
Featured Reviews
Reviews (28)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Online clothing purchase
My experience with that online clothing purchase was so disappointing. It took like 6 weeks for my order to show up, and when it finally did, the quality was just terrible. The materials were cheap and made my skin itch every time I put them on. And then, to top it all off, I got hit with an unexpected invoice for import tax from the delivery company. When I tried to sort it out with customer service, they wouldn't give me a refund because they said it was in their terms and conditions. It made me feel so frustrated that they wouldn't take any responsibility. I felt like I got totally ripped off and tricked. Honestly, I would not suggest buying from that online store.
6 items, 4 not good quality
So, I bought 6 things from this store, and sadly, 4 of them weren't that great. The other 2 were alright, but not really worth the money. I tried to get my money back, but man, it was a total hassle. They said they'd give me all my cash back, but when it finally came through, it was way less. And when I asked for an explanation, they straight up ignored me. Dealing with a company that doesn't give a darn about its customers is just frustrating.
Top that got shipped to the wrong address
Oh my goodness, I ordered this really cute top online and they sent it to the wrong address! Can you believe that? And now they're saying they can't fix it! What am I supposed to do now? I'm so bummed, I really wanted that top and now I'm out $38! Ugh, this is so annoying.
Bought dresses; No show
So, yeah, I ordered 5 bridesmaid dresses from this website but they haven't even shown up yet! I'm really mad because it's my first time buying from here and now I'm regretting it so much. I should have checked for reviews first, but I didn't and now I'm stuck with no dresses for my bridesmaids! I tried emailing them and tracking my order, but nothing is working. And you know what? The email address has a picture of an Asian man instead of the website logo! Super sketchy, right? I've already reported this as fraud to my credit card company and I want my money back ASAP! Ugh, this website is seriously the worst!
Recent online clothing purchase
The clothes I bought online were just like how they were shown on the website. I was pleasantly surprised by how good the quality was for the price and I really liked how they fit and felt comfortable. Shipping was fast and easy, and the customer service folks were helpful when I needed to know about sizes. I'll definitely be buying more stuff from this online shop in the future.
My order never arrived
So, I bought something online and was eagerly waiting for it to arrive. But after waiting for 2 months, I was super disappointed. There were no updates on my order or info about the courier, so I had no idea where my stuff was. Turns out the shipping company they used has some sketchy ways of doing things - they say they deliver stuff even though they haven't. It's just not cool to trick people like that. I felt totally scammed and ripped off in the end, super frustrated.
Refund ticket issue
Ugh, I tried to get my money back because the things I got are too small and low quality. But every time I try to submit a ticket for a refund, I keep getting this stupid error message! I've tried using different browsers and even different IP addresses, so it's not me making mistakes. I still have over 200 bucks worth of stuff coming, and I'm leaving on vacation soon, so I can't wait around for a response. The support center won't let me speak to a real person, just wants me to keep trying to submit a ticket. I'm so frustrated!
My halloween costume
So, I ordered my Halloween costume online and it turned out awesome! It arrived right on time for the big night and it fit me perfectly. When I put it on, I totally felt like a legit witch. The material was really good quality and the design was exactly what I wanted. I'm already looking forward to wearing it again next year!
My super cute floral dress
Oh my goodness, I just got the most adorable dress from this online store! It's got these super pretty flowers all over it and it fits just right. I wore it to my friend's birthday bash and everyone kept telling me I looked like a total fashion queen. The fabric is super soft and feels amazing on my skin. And the colour is so vibrant and fun. I'm so excited to wear it again!
Sweater dress - unavailable
I ordered a sweater dress, paid for it, and didn't hear anything until they told me it wasn't available. This bait and switch scam is not cool, and I'm not shopping from Chinese companies again.
Clothing Sets
As a customer of this company, I just want to give a heads up to others before they make a purchase. I bought some clothing sets for my wife, but the sizes were all wrong. The tops were too small, and the website didn't mention that their sizes are smaller than regular US sizes. When I contacted customer service about returning them, I was surprised by their response. They only wanted to refund a small portion of the purchase price and told me to just keep the items, even though one of them had a defect. The quality of the items was not good, they didn't look like they did on the website at all. Overall, I was really let down by my experience with this company and I wouldn't suggest shopping here to anyone.
Delayed order delivery
I bought something that was supposed to come in 9-12 days, but it's been 23 days and still no sign of it being sent out. Trying to get in touch with the company was a struggle because the only way to reach them was by submitting a ticket. I gave them all the info they needed, but they just brushed me off saying my order number was wrong. It's really frustrating and uncool how they're not being clear or communicative about what's going on.
My cool new outfit
I absolutely adore my new outfit from this store! It arrived so quickly and it looks exactly like it did in the picture online. The fabric is such great quality and it fits me like a glove. I'm so excited to rock it out with my friends and flaunt how stylish I am!
Three dresses
So, I bought three dresses from this website recently and I gotta say, I have some mixed feelings about them. One of the dresses was really nice, another was lovely but had a weird fit around the neck (easy fix though), and the third one was honestly kind of a letdown. That being said, I was really impressed with the customer service. They were quick to respond to my concerns and gave me a full refund, which was great. If you're on the hunt for some affordable dresses and don't mind taking a bit of a chance on quality, then this website could be worth checking out. But if high-quality is your top priority, you might want to look elsewhere.
Incorrectly Shipped Order
I just put in an order for three things worth more than $100, but was really let down when I found out the package got sent to the wrong address. When I told customer service about the mix-up, they weren't helpful at all and didn't even say sorry. They didn't take responsibility and wouldn't give me a refund or send out new items to replace the ones I never got. It was so frustrating. Now I'm feeling unhappy and not keen on shopping with this company again.
Dress, 2 sizes
Oh my goodness, I'm feeling super stressed out right now! I ordered this really cute dress in two different sizes almost two weeks ago and I still haven't received any updates from the company! I've tried emailing them, sending messages in the chat box, and even DMing them on Instagram but I've gotten no response at all! Like, seriously, is this even a reputable company? Can someone please assist me with this situation?
Wrong Address Delivery
I had the worst time with this company. They totally screwed up my order by sending it to the wrong province, even though I gave them the right address from the start. I tried to fix the problem by reaching out to customer service and showing them proof of their error, but they were not helpful at all. They just kept saying they couldn't do anything to make it right. Dealing with their carelessness and refusal to take responsibility was so irritating. I am definitely not going to buy from them again.
Online shopping experience
I had a frustrating time trying to buy something on a website. I tried twice, but both times the payment didn't go through on their end. I was let down by the whole thing, especially because I had heard good things about them. It made me feel disappointed and annoyed, as someone who's careful when shopping online.
trendy clothes and accessories
Oh my goodness, I just ordered the most adorable clothes and accessories from this website! The selection was incredible and I had such a tough time deciding what to get because everything was so fashionable. The prices were really reasonable too, which made it even more awesome. When my package arrived, I was so thrilled to open it up and try on all my new outfits. Everything fit perfectly and looked exactly like the photos online. I am so excited to flaunt my new looks to all my pals!
Women's summer dress
I bought a summer dress for women from this online store recently, and honestly, I was pretty let down by the whole thing. The dress didn't look anything like the pictures on the website - the colors were way off and the material felt really cheap. It was just not what I was expecting at all. When I tried to return it, the customer service was no help at all and kind of brushed me off. They acted like it was my fault for not liking it, even though it clearly didn't match what was described. Overall, I wouldn't suggest shopping here if you want good quality stuff.
Review with most votes
Black skirt and pink crop top
I bought this really nice black skirt and pink crop top from this awesome online store, and I was super stoked to wear them! When they came in the mail, they looked exactly like... Read onBy: M. Lakin