DHGate

DHGate - Reviews and experiences

Average rating
6.6 /10
Based on 36 reviews
Nov 2023-Oct 2025
Star distribution
50
49x
316x
210x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (36)

Surprisingly decent

Product

Bought this last month to use daily. First touch felt a bit synthetic, not true leather, but it broke in nicely and sits comfortable on my lap. Not perfect, but honestly I'm glad I kept it.

Tiny package, tiny relief

Product

Needed a GPU for editing after mine died; tiny package, tiny worry, then it booted—actual relief.

Works as advertised

Product

Works as advertised; good for my daily prep — seller replied quickly and product matches description, reliable.

Tiny win

Product

Okay, so I spotted this on Instagram and ordered to humour my roommate — figured it'd be a joke. Delivery came tracked, tiny bit of cardboard inside, but weirdly that little square fit my heirloom ring perfectly. That's when I was sold.

Fake designer high top sneakers

Product

I just bought a pair of high top designer sneakers, or at least that's what I thought I was getting. Turns out, the quality was terrible - all cheap plastic and fake materials that didn't match what was promised. When I tried to talk to the seller about it, they were useless and didn't care at all. I had to get DHGate involved, and after a dispute, they agreed with me but only gave me a partial refund. The whole situation really turned me off, and I'll think long and hard before buying from DHGate again.

Multiple purchases

Product

I've been shopping on DHGate lately and gotta say, I'm pretty happy with what I got. Sure, shipping took a bit longer than I'd like, but overall, the stuff turned out great. Seems like some folks leave bad reviews because they expect too much for what they pay. Personally, I've bought from the same seller a few times now and haven't been disappointed yet.

Various items (shoes, bags, wallets)

Product

Hey folks, just wanted to share my experience with shopping on DHGate. Seriously, it was a real letdown. I thought I was getting some high-quality items, but what I got was total garbage. Like, not even close to what I saw online. And don't get me started on those fake reviews and shady tactics used by sellers. It's just not right. And to top it off, TikTokers are out here getting paid to push this stuff! Such a shame, really. If you're thinking about buying from DHGate, just be cautious and let others know about the sketchy stuff going on there.

Cool stuff

Product

I ordered some really cool stuff about 2 weeks ago and got it super quickly! The quality was seriously amazing, like, actually amazing! The payment process was super smooth and easy, no problems at all. But, I'd suggest taking some bad reviews with a grain of salt sometimes, just make sure to double check the reviews on the seller or product before making a purchase.

Clothing purchase

Product

I just ordered some clothes from this website and I gotta say, I was super let down with what I got. It was nothing like the description or the pics. And don't even get me started on trying to reach customer service - what a nightmare! It took nearly two months for my stuff to show up. Honestly, I'd suggest skipping this site altogether and going with eBay. Trust me, it's way better.

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About DHGate

DHGate is a Chinese e-commerce platform that facilitates the sale of manufactured products from suppliers to small and medium retailers. It is often recognized for offering a wide range of products, including electronics, apparel, and accessories, at wholesale prices. Founded in 2004 by Diane Wang in Beijing, DHGate operates as a business-to-business (B2B) and business-to-consumer (B2C) marketplace, providing a platform for international buyers to purchase items in bulk or individually from Chinese manufacturers and sellers. The company acts as a mediator, ensuring secure transactions, shipment tracking, and dispute resolution between buyers and sellers. DHGate's business model is designed to help small and medium-sized enterprises (SMEs) source products globally, thereby reducing the costs associated with middlemen.

Contact Information

8F Building A, U-CENTER, No.28 Chengfu Road, Haidian District, Beijing,China.

10008 Beijing

United States

📧 customer-support@DHgate.com

🌐 www.dhgate.com

Last update: October 31, 2025

Website (Partner link)

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