DHGate - Reviews and experiences
Nov 2023-Oct 2025
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (36)
Loading reviews...
Online purchase experience
Online purchase experience
CheckoutI had a bad experience with an online purchase from this company. Even though I didn't even buy anything from them, there were two fake charges on my account. Dealing with this has been really stressful and annoying, I have to fix these charges that I didn't even authorize. I'm really upset that this company is doing shady stuff like this, so I won't be using their services again.
Bought a shirt 2 months ago, still waiting! 😡
Bought a shirt 2 months ago, still waiting! 😡
CheckoutI bought a shirt 2 months ago and it hasn't shown up yet! 😭 I didn't even get a confirmation email or an order number. It feels like I got totally ripped off! 😡 I'm so annoyed and let down! 😤 I definitely wouldn't suggest using this company! 😠
About DHGate
DHGate is a Chinese e-commerce platform that facilitates the sale of manufactured products from suppliers to small and medium retailers. It is often recognized for offering a wide range of products, including electronics, apparel, and accessories, at wholesale prices. Founded in 2004 by Diane Wang in Beijing, DHGate operates as a business-to-business (B2B) and business-to-consumer (B2C) marketplace, providing a platform for international buyers to purchase items in bulk or individually from Chinese manufacturers and sellers. The company acts as a mediator, ensuring secure transactions, shipment tracking, and dispute resolution between buyers and sellers. DHGate's business model is designed to help small and medium-sized enterprises (SMEs) source products globally, thereby reducing the costs associated with middlemen.
Contact Information
8F Building A, U-CENTER, No.28 Chengfu Road, Haidian District, Beijing,China.
10008 Beijing
United States
Categories DHGate
Related companies
Last update: October 31, 2025
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.
Comments
Be the first with a response!