Cosplay Shop - Overall Rating based on 25 reviews
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Costume for cosplay event
The costume looked pretty good, but I was bummed when I saw that the shipping to Canada cost twice as much as the actual item. And then, the zipper on the costume broke the second time I tried it on. When I emailed them for help, I didn't hear back at all. I'd say it's best to do your homework before buying from this store. There are probably better places to shop.
Jett and Chamber Cosplays
I recently ordered two cosplays from this shop, the Jett and Chamber costumes. At first, I wasn't sure about the quality, but turns out they were really good. When I tried to order the Jett cosplay, it was sold out. I contacted customer service and they helped me right away, even though there was a time difference. I liked that they had a WhatsApp service to see when they were available. The quality of the cosplays was even better than I expected. However, the sizing was a bit off since I didn't consider that they were Asian sizes. For instance, the pants were too long for me, even though they were supposed to fit someone up to 5'9" (I'm 5'11"). Next time, I'll remember that. The accessories, fabrics, and prints were all great, just like in the pictures. The shipping was also on time, just as they said it would be.
top-quality cosplay costumes
This place is like a dream come true for all my cosplay ideas! As soon as I stepped inside, I was welcomed with amazing customer service that made me feel really appreciated. The staff was super helpful in helping me find the perfect costume, and they paid attention to all the little details. The costumes they have are top-notch and really great quality. You can totally tell that this store is for people who love cosplay and get their passion. And the shipping was so fast – I got my order in no time at all! Overall, my shopping experience here was amazing and I'll definitely be coming back for more.
Costume and Delivery
I bought this awesome costume and it got here really quick! I was so surprised by how great the quality was and how fast it arrived. The only drawback was the pricey shipping and extra fees that popped up later on, but besides that, it was all good. It came all the way from China and I got it in only 6 business days with express shipping.
Custom cosplay costume
I recently bought a custom cosplay costume from this shop and it didn't go well. I paid for insurance and DHL for quick delivery, but then found out there were hidden costs. DHL charged me extra for VAT and customs, almost doubling the original cost. I was not happy because I wasn't told about these extra charges in advance. I wouldn't suggest buying from this shop since I think they're not honest about their prices and might do sneaky things. It makes me wonder if the glowing 5-star reviews on their site are real.
Deceptive shipping estimates
This online store looked really good when I first visited it. The website was nice and easy to use. But then things went downhill fast when I tried to buy something. The product page said they could deliver in 24 hours, but when I went to pay, it suddenly changed to 8 to 15 days for shipping. Not cool. And then, when I added a pretty cheap item to my cart, they wanted to charge me an extra €17 for delivery, €3 for insurance, and about €2 for customs fees. That's almost double the price of the item! So, I said no thanks, emptied my cart, and decided I wouldn't shop there again. It's not right to advertise one thing and then surprise people with hidden fees.
Superman suit with added boots
I gotta say, my experience at this cosplay shop was pretty amazing. I bought a Superman suit with boots, and it came quickly and was even better quality than I expected. The material was strong and looked just like it did in the pictures online. But what really stood out was their customer service. Whenever I had a question, the staff replied right away on WhatsApp and gave me all the info I needed. That kind of service is hard to come by in the cosplay world, so I was really happy about it. I'd definitely recommend this shop to anyone in search of top-notch cosplay gear and excellent customer service.
2 costumes
This store is amazing! I got 2 costumes and they are top-notch quality. The service was great - they answered all my questions and made sure I was happy with what I got. The delivery was super fast, arrived earlier than I thought. I'm so pleased with my experience and I'll definitely come back for more cosplay stuff.
Customized costume order
I had a bit of a hiccup with my order at first, but all in all, I had a good experience with this cosplay shop. I had ordered a costume in a custom size, but there were some issues with the customization that I wasn't made aware of on time. The costume I received was smaller than I thought and the material tore easily. However, their customer service was awesome. They were quick to respond and offered a solution right away. They sent me a new costume in a larger size without charging me extra, just requesting a small fee for quicker shipping. I really appreciate their generosity and effort to make things right. It definitely turned my experience with them into a positive one.
Costume for upcoming convention
I was really let down by the customer service at this store. Even though I've ordered from them before and had problems, I thought I'd try again. But they let me down once more - didn't even answer my messages or give me any info on my order. It's frustrating to be left hanging like that, so I won't be ordering from them again.
Shoes too small
I bought a pair of shoes from this store not long ago, but dang, they were too small for my feet. I made sure to pick the right size and everything, even measured the shoes myself, but they ended up smaller than what the size chart on the website said. I tried to contact customer service twice - first after 2 days and then again a few days later - but didn't hear back from them at all. It was pretty disappointing that they didn't bother to respond, and it soured my whole shopping experience.
Cosplay costume
The customer service at this shop is amazing. The staff is really patient and helpful, they really make sure to go the extra mile to help with any concerns or questions about your order. You can tell they take their job seriously and aim to give the best experience to everyone. And if you're in a hurry, the expedited shipping option is a fantastic way to get your order fast. I would definitely suggest this shop to anyone into cosplay stuff.
Cosplay de Hinata (wedding)
I recently bought the Hinata (wedding) Cosplay. I got custom insurance to avoid any issues, but still had to pay customs fees. Luckily, the customer service team reimbursed me right away for the full amount. I was really impressed by how quick they were. The cosplay came in today, and it's so pretty with really nice fabric. But it's a tad too big and the waist belt is too short for an XXL size. Still, I appreciate their professionalism, for listening to me, and for making sure I got my cosplay on time.
High-quality customer service
I totally recommend this store for their amazing customer service. The employees really go the extra mile to make sure customers are happy. Just the other day, I bought something that turned out to be defective. After chatting with the customer service folks a few times, they quickly gave me a refund even though the return period had ended. Their quick and understanding way of fixing problems was really impressive. I'm so thankful for their fast and helpful help, it made shopping there super easy and fun.
Black Superman Suit - Missing Boots
I ordered the Red Son Superman suit and the black Superman suit. They showed up earlier than I thought and they look great, especially the black one made of synthetic leather. But, I was bummed out to see that the boots were missing for the black suit. I contacted the store but haven't heard back from them yet. I'm keeping my fingers crossed that they'll get back to me soon and hopefully send over those missing boots.
Naruto and Sasuke kids costumes
I just picked up these costumes for my kids and they fit like a glove! The quality is top-notch and they actually came earlier than I thought, perfect for Halloween. I would definitely recommend them to anyone!
Spiderman costume purchase
At first, there was a little issue with the shipment, but the folks on WhatsApp were so nice and sorted it all out. Got an awesome Spiderman costume for my boy. Cosplay rocks, and the staff is amazing! Thank you!
Costume for a party
I just bought a costume for a party I'm going to, and I gotta say, I'm super happy with the service I got. The customer service folks really went out of their way to speed up my order at no extra charge so I could get it in time for the party. I placed my order on February 29th and got it on March 16th, just in time for the event on the 21st. They were quick to respond to my requests and really focused on finding solutions, which made the whole process easy and stress-free.
Spiderman costume for my son
I picked up a Spiderman costume for my son and he absolutely loves it! He wears it all the time and it fits him just right. The quality is top-notch too, I'm really impressed with how well it's put together. It was definitely a good buy!
Husband's Cosplay Costume
I recently bought a cosplay outfit for my husband from this store, and I gotta say, I was pretty happy with how everything turned out. At first, I was a bit worried about their return policy because they only give partial refunds, but I felt better knowing PayPal has buyer protection. We mainly chatted on WhatsApp, and even with the time zone differences between Canada and China, we managed to communicate just fine. I even asked for something that wasn't listed, and they were cool about it, sent me an invoice, and took measurements. When the stuff arrived, it was in good shape and good quality. Just a heads up, if you don't get parcel insurance, you might have to pay customs fees when it's delivered.
Review with most votes
Custom costumes for children
I'm really happy with the custom costumes I got for my nephews. The quality is amazing, way better than what I've seen at other stores. My nephews also noticed how gre... Read onBy: Wolff