Canada VetExpress reviews

I needed this mattress topper for my sore lower back before moving, so I was watching the tracking. It said Curaçao and I raised an eyebrow, but when it finally arrived (only a bit late) it actually did the job — relief, no drama, so I'm relieved.

Not ideal — I can't place orders for a month. I've used them for over two years and was usually pleased, so this was annoying. They said login security issues; one whole month to fix. Phone rep was actually helpful and honest, which surprised me. Inconvenient, but I might stick with them.

Sitting on the kitchen floor with muddy paws from our lab, I realized I couldn't reach Canada Vet Express anymore. Annoying — used to be quick and their Bravecto actually did the trick for ticks after our hikes. Now radio silence, and the vet's meds are too pricey. If anyone found a reliable alternative, tell me, please, out there.

Funny — last time my topical arrived with no fuss, but today I couldn’t reorder online or by phone. Customer rep told me all shipments to US and Canada are suspended. Bit annoying, but the rep was clear and polite. Maybe a regulatory thing or local vet association pushed Customs. Glad my earlier order went smoothly.

first shipment took about two weeks, so plan ahead, but overall pretty relieved.

I've ordered here for years, usually no fuss. It ships from the UK and the parcels get here quicker than I'd expect. Their website was down for a couple days recently, so I had to look elsewhere for my dogs' meds — annoying, and I wish they'd post a note. Customer service has been okay in the past, I haven't needed them lately. Still, reliable delivery so I'd use them again, but check the site first.

I'm glad it all worked out and my dog’s covered — took a detour but ended fine. I ordered chewables for our golden and they shipped a topical instead, which was annoying, and I had to show screenshots to prove what I ordered. After a couple back-and-forths they accepted the return, refunded me, and sent the right chewables; I give them with breakfast before our hikes. It was a bit of a hassle and I was frustrated for a sec, but now relieved and will order again, just double-checking confirmations.

Sat in my kitchen today thinking about the mess with getting meds for my feral cats — been buying from these folks for almost two years, but a recent order was sent back by Canada Customs. Apparently one ingredient isn’t allowed, which is maddening because local vets sell the same product steps away from me. The company was honest and tried to explain, so credit where it’s due, but now I’m stuck trying to trap stressed ferals and shell out vet fees just to get meds — not fun and pricey. Tried another supplier and hit the same roadblock, so this really feels like a customs problem, not them. Frustrating.

I'd still use them for the price, but don't expect steady delivery right now. I first heard about CanadaVetExpress on a local pet group and later tipped a friend; meds matched our vet's prescriptions and were noticeably cheaper, so that was the draw. Lately their site popped up with "Not available in your region" and the phone number never connected — tried more than once. I emailed and got a reply: they say logistics are suspended with no ETA, they apologized. Bit annoying, but hopeful they'll fix it.

you can make it online but once it’s set you can’t change anything in your account. Want to switch payment, move the ship date, or change the product? You have to actually talk to someone. Good luck with that — phone lines are hit or miss and emails don’t seem to do much. On a recent cycle the website was basically nonfunctional and I couldn’t log in for at least a couple of weeks. No notice, no shipments for some autoship customers it seems, and that’s what pushed me to look elsewhere. I’m honestly a bit disappointed they left people hanging like that, but I’m also glad my dog didn’t miss a dose (I had a backup). Shipping usually takes 10–14 days so plan ahead — if that’s an issue for you, maybe don’t rely on last‑minute refills. My general advice: use them for the price, but keep a backup plan and try to call early if you need changes. Grateful it mostly worked out, but definitely room for improvement.

the tubes looked sealed and the labels matched what the vet uses. It actually worked — fleas were noticeably down within a few days. That sealed packaging and the quick effect are the big wins for me. Downsides: shipping is slow, plan on about two weeks most times, and recently their website was down so I had to switch suppliers which felt messy. Customer service has been okay but not great; you get answers eventually, but it can take a bit. I don't care much where the product ships from as long as it's safe and effective, and so far it has been. So yeah, not perfect, a bit of hassle at times, but for someone juggling lots of cats and zero time for vet trips, this has been a practical, affordable fix.

Hey, so I ordered some flea meds for my dog from this site, thinking it was Canadian, but it never came! Like, what's up with that, right? The customer service was decent though. They gave me a discount for the wait and even checked in to see if my order arrived. But turns out, the package came from the UK, which is pretty misleading. Definitely not planning on buying from them again, you know what I mean?

I'm really disappointed with the service I got from this company. I placed my order back on February 8th and I still don't have the product. First, they went ahead and canceled my order without even giving me a heads up, so I was totally in the dark about what was going on with my purchase. I had to reach out to customer service and they finally reordered the product on February 11th. But here we are on March 9th, and I still haven't received it or even gotten any updates about when it'll be shipped.

I mean, I totally thought I was ordering from a Canadian company, right? But then out of nowhere, they switch the currency to US dollars without even giving me a heads up. Like, seriously? That's not cool, eh? Ended up paying way more than expected, and that's just not fair, you know?

I just wanted to share how great my experience has been with Canada VetExpress. I've been getting flea and parasite treatment for the stray cats that come by my backyard. It was tough before finding this site, trying to find affordable treatment for all of them. But now, thanks to Canada VetExpress, I can give them the care they deserve. They have everything I need at prices that don't break the bank, and no expensive membership required. I'm so thankful I found Canada VetExpress.

So, y'know how I got some flea meds for my cat and I was stoked to finally get 'em? Well, I ordered them online, they took my money right away, but then later on I got an email confirming my order, which was kinda strange. When I tried reaching out to customer service to ask about it, they were super rude! Can you believe they went ahead and cancelled my order without even giving me a heads up first? And on top of that, they double charged me with a pre-authorization of my order amount. I had to call my bank to straighten things out 'cause it was such a mess. The only positive thing was that they eventually refunded me, but man, what a headache. I definitely wouldn't recommend them to anyone!

Eh, so like, the pet meds I get sometimes come all the way from Australia or Singapore, eh? And that kinda makes me a bit worried, eh, 'cause ya know, they might have different rules and quality stuff than we do here in Canada. But, hey, I gotta say, I haven't had any probs with getting my orders, eh? There was this one time when it took, like, two whole months for my stuff to show up, but usually it's here in about two weeks, eh? I'd say maybe try a little order first, just to test the waters before goin' all in, ya know? The prices are great, and that's a big plus if ya wanna save some loonies on your pet's meds, eh? So, overall, I'd recommend givin' this store a shot, eh?

I was pretty happy with the stuff I got from this online shop in my last order. But man, the delivery process was a bit of a mess. It took way too long for my stuff to show up, like more than 10 days. And when I checked where my package was, it was like a comedy of errors in the shipping. They really should ditch using USPS for deliveries and go with FedEx or UPS instead. I used to work in the mail biz, so I know that those companies can give you good deals on packages and get your stuff there faster. It's really disappointing to see USPS dropping the ball, 'cause it makes businesses look bad when their deliveries are a hot mess like this.

I bought 4 Seresto cat flea collars from an online store recently, but they were all fake. I checked the tins they came in and saw they didn't say they were made in Germany like they're supposed to. Instead, it said they were made in South Africa. Also, the collars didn't have reflectors, and the wrapping didn't have the Seresto logo or info on the ingredients. It was really disappointing and frustrating, so I wouldn't suggest getting Seresto flea collars from there.

I bought this fancy flea medicine for my cat because he's been scratching a ton. But you know what? It never came! And then I found out that it's against the law to bring this stuff into Canada. What a waste of time, eh?