Canada VetExpress - Overall Rating based on 21 reviews
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Nexgard for my dog
Hey, so I ordered some flea meds for my dog from this site, thinking it was Canadian, but it never came! Like, what's up with that, right? The customer service was decent though. They gave me a discount for the wait and even checked in to see if my order arrived. But turns out, the package came from the UK, which is pretty misleading. Definitely not planning on buying from them again, you know what I mean?
Order delays and lack of communication
I'm really disappointed with the service I got from this company. I placed my order back on February 8th and I still don't have the product. First, they went ahead and canceled my order without even giving me a heads up, so I was totally in the dark about what was going on with my purchase. I had to reach out to customer service and they finally reordered the product on February 11th. But here we are on March 9th, and I still haven't received it or even gotten any updates about when it'll be shipped.
Pet supplies purchase
I mean, I totally thought I was ordering from a Canadian company, right? But then out of nowhere, they switch the currency to US dollars without even giving me a heads up. Like, seriously? That's not cool, eh? Ended up paying way more than expected, and that's just not fair, you know?
Flea and parasite treatment
I just wanted to share how great my experience has been with Canada VetExpress. I've been getting flea and parasite treatment for the stray cats that come by my backyard. It was tough before finding this site, trying to find affordable treatment for all of them. But now, thanks to Canada VetExpress, I can give them the care they deserve. They have everything I need at prices that don't break the bank, and no expensive membership required. I'm so thankful I found Canada VetExpress.
Flea medication for my cat
So, y'know how I got some flea meds for my cat and I was stoked to finally get 'em? Well, I ordered them online, they took my money right away, but then later on I got an email confirming my order, which was kinda strange. When I tried reaching out to customer service to ask about it, they were super rude! Can you believe they went ahead and cancelled my order without even giving me a heads up first? And on top of that, they double charged me with a pre-authorization of my order amount. I had to call my bank to straighten things out 'cause it was such a mess. The only positive thing was that they eventually refunded me, but man, what a headache. I definitely wouldn't recommend them to anyone!
Pet medications
Eh, so like, the pet meds I get sometimes come all the way from Australia or Singapore, eh? And that kinda makes me a bit worried, eh, 'cause ya know, they might have different rules and quality stuff than we do here in Canada. But, hey, I gotta say, I haven't had any probs with getting my orders, eh? There was this one time when it took, like, two whole months for my stuff to show up, but usually it's here in about two weeks, eh? I'd say maybe try a little order first, just to test the waters before goin' all in, ya know? The prices are great, and that's a big plus if ya wanna save some loonies on your pet's meds, eh? So, overall, I'd recommend givin' this store a shot, eh?
Pet supplies
I was pretty happy with the stuff I got from this online shop in my last order. But man, the delivery process was a bit of a mess. It took way too long for my stuff to show up, like more than 10 days. And when I checked where my package was, it was like a comedy of errors in the shipping. They really should ditch using USPS for deliveries and go with FedEx or UPS instead. I used to work in the mail biz, so I know that those companies can give you good deals on packages and get your stuff there faster. It's really disappointing to see USPS dropping the ball, 'cause it makes businesses look bad when their deliveries are a hot mess like this.
Seresto cat flea collars
I bought 4 Seresto cat flea collars from an online store recently, but they were all fake. I checked the tins they came in and saw they didn't say they were made in Germany like they're supposed to. Instead, it said they were made in South Africa. Also, the collars didn't have reflectors, and the wrapping didn't have the Seresto logo or info on the ingredients. It was really disappointing and frustrating, so I wouldn't suggest getting Seresto flea collars from there.
Online cat flea medication purchase
I bought this fancy flea medicine for my cat because he's been scratching a ton. But you know what? It never came! And then I found out that it's against the law to bring this stuff into Canada. What a waste of time, eh?
Pet supplies
I just bought some pet supplies from this place because my cat groomer suggested it. Ordering was a bit annoying, though, because I had trouble understanding the person on the phone with their strong accent. But, they did get my order right and even mentioned a discount for my next buy, so that was cool. The service was okay, nothing super great but not bad either. The prices were average, not the cheapest but not crazy expensive either. Delivery was fast and easy. Overall, it wasn't a terrible experience but could be better with clearer communication.
Pet flea and tick medication
As a long-time customer, I've always counted on their products for my pet's flea and tick prevention. But when I tried to reorder recently, I was left feeling confused and frustrated. Their website was under construction, so I contacted customer support for help, only to get a bounce-back email. Two days later, they got back to me, saying they don't deliver to California anymore, where I live. When I called to get more info, the agent's answers were all over the place and made me unsure about their services. The lack of clear communication and sudden change in delivery policy has really let me down and made me wonder if I can trust this company anymore.
Heartgard and Frontline purchase
I recently bought some Heartgard and Frontline from this pet shop cause my friend said good stuff about ‘em. I gotta say, the quality is top-notch, and the prices are pretty good too. But here’s the thing - when my package came, I saw that one of the things had an expiry date earlier than the rest. I got in touch with the customer service, and they sent me a new one right away, no questions asked. All in all, I’d say their products are worth checking out for taking care of your furry friend.
Can't ship to Canada
So, like, this company is called "Canada," but they don't even ship to Canada. That doesn't make any sense, eh? I tried to order some stuff, but it didn't work. When I asked why, they just said they had some problems. I mean, seriously, why put "Canada" in the name if they can't ship here?
Flea and tick monthly chewables
I recently bought a year's worth of flea and tick monthly chewables, but when I got my order, I noticed that it would expire in 8 months, leaving me with 3 months of extra meds. So, I reached out to customer service. They were really sorry, even though it wasn't their fault, and offered to refund me for those 3 soon-to-be-expired months. I was blown away by their kindness and generosity. It's not often you come across a company that goes the extra mile for their customers. I've had 3 dogs in my lifetime and Canada VetExpress has always had my back when it comes to taking care of my pets. Big thanks for the great prices and awesome customer service!
Flea meds for cat
This company is a total scam, eh? It took three whole weeks to get the flea meds for my cat, and turns out they were fake, eh? The packaging looked sketchy, and on top of that, the meds didn't even work, eh? When I tried to reach out to customer service to fix things, no luck at all, eh? Just a heads up to everyone - steer clear of this company! They're total rip-offs, eh? Best to avoid them at all costs, eh?
Veterinary supplies
I recently bought some veterinary supplies from this company, and I gotta say, I was really let down by the whole thing. First off, I had issues with placing my order because my bank and credit card didn't end up getting charged those "fees" the company said would happen. Then, outta nowhere, my order got cancelled because the company said they don't ship to Canada, which is funny 'cause their name has "Canada" in it. The lack of attention to detail and communication within the company made me doubt their professionalism. And to top it all off, I got an email with a discount for my next purchase as a way of saying sorry, but it just made me feel even more disappointed in them. In the end, dealing with this company just left me frustrated and let down.
Pet supplies
I recently bought something for my furry buddy on this website and let me tell ya, it ain't really a Canadian company like they say. Turns out they're actually in the UK, not Canada. That kinda bummed me out 'cause I like to support local businesses. When I tried to ask some questions through their live chat, the answers seemed a bit shady and didn't give me the info I needed. Another thing that raised a flag for me was that their website uses American measurements, which ain't what I'd expect from a Canadian or UK company. All in all, I wasn't totally happy with my experience and I'll be on the lookout for a true Canadian option next time.
Rescue dogs, better prices than the USA
I wanted to check out this place because I heard great reviews from other pet owners. With all the recalls going on in the pet world, it's tough to know who to trust these days. But, I gotta admit, I've been pleasantly surprised with my experience here. The prices are way better than what I've seen in the States, which is great for my rescue pups. The products look good quality, and my furry pals seem to love them.
Revolution medication
I've been coming back to this online pet medication store quite a bit, and I have to say, it's been amazing. The website is so easy to use, making it a breeze to find what I need for my pet. Ordering is simple and stress-free, and I love that I can buy medications like Revolution without having to go through a vet first. Every time I've placed an order, it's come on time and everything was there, which really puts my mind at ease as a pet parent. I'm actually in the process of placing another order now, and I have no doubt that this store will come through with high-quality products just like before.
Revolution for my dog
I bought my dog some Revolution and was feeling a bit nervous because I heard some negative things, but I got it and it's all good. I'm up here in Canada and the tracking was a bit odd, but it arrived in about 2.5 weeks, so no need to worry. Just relax, eh!
Review with most votes
Rescue dogs, better prices tha
I wanted to check out this place because I heard great reviews from other pet owners. With all the recalls going on in the pet world, it's tough to know who to trust these ... Read onBy: Jose