All reviews of eloisa

  • Review about: Shipito

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    Shipping service to Iceland

    When my package finally arrived in Iceland and I went to pick it up, I found that half of the stuff was gone. Shipito had sent me a pic of the contents at first, but it disappeared the next day and they asked me to send it back. The second pic only showed two of the four lights that should have been there. When I opened the package at the post office, it was clear that two lights were missing. Shipito needs to make sure the pics they send to customers are accurate. This was my first time using their service and I was let down by the slow and unreliable experience.


  • Review about: Flowers Fast

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    flowers for my mom

    So I ordered some flowers for my mom and I was really looking forward to her getting them. But they never showed up, like seriously!! They were supposed to be delivered on Wednesday and I waited all day but nothing. I even reached out to the website and another company but no one got back to me. I was so let down and my mom was really upset. Not cool at all.


  • Review about: Vooglam

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    Fast and easy online shopping experience

    The website was super easy to use and had some really helpful tips, especially for getting your PD measurement. The PD ruler download was a piece of cake to use. The only bummer was that there weren't a ton of frame options for guys. Can't wait to get my glasses so I can finish up my review!


  • Review about: iGourmet

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    Gourmet cheese gift basket

    I ordered a fancy cheese gift basket from this company, but I was really let down with how long it took to arrive. The website said it would be here on a certain day, but it ended up coming way later, and I missed the special event I wanted it for. I even tried talking to customer service, but they couldn't really fix the problem. Just a heads up for anyone else thinking of ordering from them - be prepared for possible delays in getting your stuff.


  • Review about: Canada VetExpress

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    Pet flea and tick medication

    As a long-time customer, I've always counted on their products for my pet's flea and tick prevention. But when I tried to reorder recently, I was left feeling confused and frustrated. Their website was under construction, so I contacted customer support for help, only to get a bounce-back email. Two days later, they got back to me, saying they don't deliver to California anymore, where I live. When I called to get more info, the agent's answers were all over the place and made me unsure about their services. The lack of clear communication and sudden change in delivery policy has really let me down and made me wonder if I can trust this company anymore.


  • Review about: Twinings

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    Sticky Tea Bags

    I bought some tea bags the other day and I was totally surprised when I saw there was glue on them that melted into my tea cup. I reached out to customer service to ask about it and they said sorry for the lousy product and gave me some vouchers to make up for it. But I was a bit worried that they didn't explain why it happened. It makes me wonder about the brand's quality and if they're reliable or not.


  • Review about: Barceló Hotel Group

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    Family vacation at Allegro Palma Real, Varadero, Cuba

    My family went to Allegro Palma Real in Varadero, Cuba last June for a vacation, but it wasn't the greatest. We had a big problem with mosquitoes in both of our rooms. We tried for hours to get rid of them, but there were so many - over 80 in my room in just the first hour. One of the kids even got bitten and got Dengue fever, which we think happened at the hotel. We asked many times to talk to Alejandro, the director, but nothing changed during our whole week there. When I contacted Barceló Group's customer service, all they offered was a discount for another stay, instead of dealing with the serious health and management issues we brought up. It was a pretty disappointing experience, and it looks like the hotel is going downhill fast because the management and owners, like Barceló Hotel Group and the Cuban government, aren't putting in enough effort to keep it up.