Vooglam

Vooglam reviews

30 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
90%
Would buy here again
Ordering
9.2
Service
9.4
Pricing
8.4
Delivery
9.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Glasses purchase

10.0

"Hey, I gotta say, the glasses I got from that place are amazing. Like, seriously top-notch quality. They make things so clear, I can see everything..."

Critical

Glasses purchase cancelled and reordered

4.0

"I was super pumped to finally find the perfect glasses online but then I got so disappointed. I ordered a pair for just $1.00 at first but then had..."

Most Voted

Glasses purchase

9.5

"I just bought two pairs of glasses from Vooglam and I gotta say, I am super impressed with how good they look and the quality is top-notch. The who..."

Reviews (30)

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Glasses purchase

R

7 reviews

10.0
Overall Rating
Would buy here again
Yes

Hey, I gotta say, the glasses I got from that place are amazing. Like, seriously top-notch quality. They make things so clear, I can see everything better and feel like a million bucks. People keep giving me compliments, and I'm loving it. And let me tell you, the price was unbeatable. You won't find a better deal anywhere else, believe me.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Sunglasses purchase

B

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I just got a new pair of shades from this company and I gotta say, I'm really happy with them. They're not only stylish but also super comfy to wear. I've been getting lots of compliments and people asking me where I got them.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Frames purchase

R

6 reviews

9.0
Overall Rating
Would buy here again
Yes

I was so happy with the frames I got from your website. There were so many choices and I found the perfect pair for me easily. The checkout was easy except for one small issue. I saw that you offered Afterpay and Klarna but I couldn't choose them during checkout. It was too bad those options weren't available when I needed them. But overall, I love the frames and they are even better than I expected.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Prescription glasses purchase

L

3 reviews

10.0
Overall Rating
Would buy here again
Yes

I loved the prescription glasses I got from this place, they were so amazing and the quality was really top-notch. I was seriously impressed with how well they were made and how clear my vision was when I wore them. The service I got was fantastic, the staff were so friendly and helpful the whole time. Plus, the delivery was super quick, I didn't have to wait very long to get my new glasses. Overall, I'm really happy with my purchase and I'll definitely be back to shop here again.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Prescription glasses purchase

J

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I recently bought some prescription glasses from Vooglam, but I made a mistake with my prescription. I reached out to them by email to ask for new lenses, but they told me they don't send out lenses on their own. They did offer to make me new lenses if I sent back the original glasses. I just had to cover a small fee for shipping. They kept me updated throughout the whole process and it was all done by real people, not robots. I was really happy with the way they handled everything. The glasses I got were great quality and didn't break the bank, plus the customer service was exceptional. It definitely exceeded my expectations.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Prescription glasses purchase

K

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought some prescription glasses from this company and I gotta say, I am super happy with them! They fit perfectly and the weight is just right. I might even get another pair soon.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Online progressive lens purchase

P

1 reviews

7.5
Overall Rating
Would buy here again
Yes

In general, my experience with the company was pretty good. I bought progressive lenses online, but the reading part was too low, so it was tough to use them. The frames were nice and good quality. But I think they need to take more precise measurements for online orders like this to make sure they work right. I gave them 4 stars because I was happy with the frames.

Detailed Ratings

Order
8.0
Service
8.0
Price
6.0
Delivery
8.0

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Quick checkout process

I

1 reviews

6.0
Overall Rating
Would buy here again
No

The checkout was way too fast for me. I didn't get to use my PayPal credits or review the transaction properly before it went through. I thought maybe there was a glitch with PayPal, but either way, it was pretty frustrating.

Detailed Ratings

Order
6.0
Service
8.0
Price
6.0
Delivery
4.0

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Lens with prescription

K

2 reviews

10.0
Overall Rating
Would buy here again
Yes

I have to say, I was pleasantly surprised by all the different lens choices they had on this website. It was really easy to put in my prescription, and there were so many options to choose from. The prices were great too, which is always a bonus. I liked that they had different ways to pay as well. But what really blew me away was how quickly my order arrived. All in all, it was a really good experience!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Smartphone case purchase

L

11 reviews

9.5
Overall Rating
Would buy here again
Yes

I really like shopping at Vooglam because their products are top-notch. Recently, I bought a smartphone case and it was just as it looked on the website. It even came earlier than expected! The way they package their items shows they really care about their customers. Every time I order from Vooglam, I know I'm in for a great shopping experience.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Got glasses from an Instagram ad

M

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I was just chillin' on Instagram, and I saw this ad for glasses. I usually don't really pay attention to ads like that, but this one caught my eye. So, I thought, "Why not?" and went ahead and ordered a pair. The styles were pretty awesome, and the whole ordering process was a breeze. And get this, the shipping was crazy fast! I'm totally stoked about my new glasses and I might have to hit them up again next time I need a pair!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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groovy glasses

N

9 reviews

10.0
Overall Rating
Would buy here again
Yes

I don't need to search anymore - I've found the best place to get my glasses! The variety here is amazing. They have frames that really match my style, and the prices are awesome. I really like being able to try on the glasses online before I buy them. It feels like I have my own stylist whenever I want. Plus, the flash sales are a nice surprise that make me want to keep coming back for more.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Fast and easy online shopping experience

E

7 reviews

8.0
Overall Rating
Would buy here again
Yes

The website was super easy to use and had some really helpful tips, especially for getting your PD measurement. The PD ruler download was a piece of cake to use. The only bummer was that there weren't a ton of frame options for guys. Can't wait to get my glasses so I can finish up my review!

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

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Glasses purchase

I

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought some new glasses from that store, and honestly, I was really impressed with all the options they had. The prices were reasonable and the glasses are great quality. The whole shopping process was super easy and stress-free.

Detailed Ratings

Order
10.0
Service
8.0
Price
10.0
Delivery
8.0

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Prescription glasses purchase

M

7 reviews

9.5
Overall Rating
Would buy here again
Yes

Honestly, at first, I was a bit unsure about buying from this online store. But I decided to give it a shot and I'm happy I did. I messed up my prescription details when ordering in a rush, but luckily, returning them was easy peasy and I fixed it right up. The customer service folks were really nice and my new glasses came in excellent shape. I was so happy with them that I actually bought two pairs! I'll definitely be coming back here again.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Tardy shipping

E

9 reviews

6.0
Overall Rating
Would buy here again
No

I have to tell you, the shipping of my order was a total mess. It took a whole month for my stuff to actually arrive at my house. And on top of that, the package had to be returned to the correct address before I could even get it. Having to reorder everything was a real pain and it made me really let down by the whole thing. It was definitely not a smooth experience.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
4.0

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Glasses purchase

C

4 reviews

9.0
Overall Rating
Would buy here again
Yes

As someone who wears glasses often, for both vision and style, I'm always searching for trendy frames that won't break the bank. And let me tell you, I've found the ideal spot to meet all my eyewear desires at Vooglam. Not only do I constantly receive compliments on my frames, but I also love the quality and range of choices on their site. The customer service crew is always great, offering helpful advice to help me pick out the perfect glasses that fit my face shape and style. I can't recommend Vooglam enough for anyone in need of stylish and practical eyewear.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Online glasses purchase

W

18 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, buying glasses online for the first time was a great experience for me. I was really impressed with how clear and good quality my new glasses are. The process of ordering them was simple and I liked the variety of frames they had to choose from. I'm super pleased with my purchase and I'm even thinking of getting a second pair soon. Shoutout to the folks at Vooglam for going above and beyond what I expected! Great job, team!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Fast delivery, beautiful frames, accurate prescription

N

23 reviews

9.5
Overall Rating
Would buy here again
Yes

The delivery was so fast, I was actually surprised. I got my frames faster than I thought I would, and it was a nice surprise. The frames are really nice, better than I thought they would be - they're beautiful and everyone is complimenting me on them. Plus, they got my prescription exactly right, which is really important for me. I'm really happy with my purchase overall and would definitely tell others to check them out.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Glasses purchase cancelled and reordered

J

2 reviews

4.0
Overall Rating
Would buy here again
No

I was super pumped to finally find the perfect glasses online but then I got so disappointed. I ordered a pair for just $1.00 at first but then had to cancel because of a mistake. When I tried to buy them again, they were suddenly $34.99! I was so surprised and upset, especially since I needed my prescription added. I thought I should've still gotten the original price I was told. This whole thing really got me thinking if I should shop here again. I might have to break up with Vooglam for good.

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
6.0

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About Vooglam

Vooglam is an online retailer that specializes in affordable eyewear, offering a wide range of prescription glasses and sunglasses. The company emphasizes customization options for its products, allowing customers to choose from various styles, frame materials, and lens types to create personalized eyewear that fits their specific needs and preferences. Vooglam markets itself as providing high-quality, fashionable eyewear at competitive prices, catering to a global customer base through its e-commerce platform. The history of Vooglam details its establishment and growth as a digital-first eyewear brand, focusing on leveraging technology to enhance the customer shopping experience. However, detailed historical information, such as the date of establishment and key milestones in the company's development, is not provided in this response.

🌟 How did Vooglam shine for you?

Contact Information

5900 BALCONES DRIVE SUITE 100

78731 Austin

United States

📧 support@vooglam.com

☎ (302)309-7808

🌐 www.vooglam.com

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Last update: November 29, 2024

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