Vooglam

Vooglam - Reviews and experiences

Average rating
9.0 /10
Based on 30 reviews
Dec 2023-May 2024
Star distribution
59x
417x
33x
21x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (30)

Prescription glasses purchase

Returns & Refunds

I recently bought some prescription glasses from Vooglam, but I made a mistake with my prescription. I reached out to them by email to ask for new lenses, but they told me they don't send out lenses on their own. They did offer to make me new lenses if I sent back the original glasses. I just had to cover a small fee for shipping. They kept me updated throughout the whole process and it was all done by real people, not robots. I was really happy with the way they handled everything. The glasses I got were great quality and didn't break the bank, plus the customer service was exceptional. It definitely exceeded my expectations.

Prescription glasses purchase

Returns & Refunds

Honestly, at first, I was a bit unsure about buying from this online store. But I decided to give it a shot and I'm happy I did. I messed up my prescription details when ordering in a rush, but luckily, returning them was easy peasy and I fixed it right up. The customer service folks were really nice and my new glasses came in excellent shape. I was so happy with them that I actually bought two pairs! I'll definitely be coming back here again.

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About Vooglam

Vooglam is an online retailer that specializes in affordable eyewear, offering a wide range of prescription glasses and sunglasses. The company emphasizes customization options for its products, allowing customers to choose from various styles, frame materials, and lens types to create personalized eyewear that fits their specific needs and preferences. Vooglam markets itself as providing high-quality, fashionable eyewear at competitive prices, catering to a global customer base through its e-commerce platform. The history of Vooglam details its establishment and growth as a digital-first eyewear brand, focusing on leveraging technology to enhance the customer shopping experience. However, detailed historical information, such as the date of establishment and key milestones in the company's development, is not provided in this response.

Contact Information

5900 BALCONES DRIVE SUITE 100

78731 Austin

United States

📧 support@vooglam.com

☎ (302)309-7808

🌐 www.vooglam.com

Last update: November 29, 2024

Website (Partner link)

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