Twinings Reviews
Reviews (22)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Swiss Chocolate Drink
I just bought that Swiss Chocolate Drink from your store and let me tell you, it was not good at all. It tasted like overly sweet mud with hardly any cocoa flavor. I gave it a shot twice, once with 2 teaspoons and then with a whole tablespoon, but it was terrible both times. No way am I buying that stuff again.
Tea quality decline
I'm really disappointed with the drop in tea quality from this company. The Lady Grey and Earl Grey teabags are much weaker than before, and the replacement for lapsang is just awful. I used to really enjoy their teas, but now I have to find a better quality alternative somewhere else. It's sad to see a company that used to be great putting profit before the quality of their product.
Recent standard tea purchase
I've noticed that the regular tea has been kinda... not as good lately. They've been messing with the blend and skimping on filling the tea bags. The English breakfast tea isn't cutting it either, especially compared to other brands. I'd recommend sticking to Ringtons or Yorkshire tea if you want a top-notch cuppa.
My purchase was a pack of tea bags
Hey, so I went and got some tea bags from this spot and I was really excited to give their new flavor a try. But man, I was so bummed out because it didn't taste anything like I thought it would. They gotta bring back the old flavor real quick!
Loose leaf tea
As someone who loves drinking loose leaf tea, I'm always trying to find the best quality products out there. When I contacted Consumer Services for help, I spoke with a lady named Louise. Right from the start, she showed that she really knew her stuff and was super professional. She quickly answered my questions and gave me all the info I needed to make a smart choice. Because of her fast and useful help, I was able to buy what I needed without any issues, which made me believe even more in the brand's dedication to making customers happy.
Earl Grey Tea bags
So I bought those Earl Grey Tea bags recently, and I gotta say, I'm pretty disappointed. The quality just isn't the same as before. They raised the price, but you get less tea in each bag now, which is not cool. The taste is off too - it's a bit harsh and just not as enjoyable as it used to be. Plus, there's always this tea dust at the bottom of my cup, which is kind of annoying and not fun for my throat. So yeah, I think I'm gonna switch to Waitrose's Lapsang Suchong instead, when I can find it.
Tea, mugs, gift bags
The service was amazing, they kept me informed every step of the way. My order arrived nicely packaged and nothing was damaged. I bought a variety of teas, mugs, and gift bags for my relatives who live in a different city. I especially loved the gift bags, they were beautifully designed and added a touch of elegance to everything.
Black tea purchase
I bought some black tea from here recently and unfortunately, I didn't really like the taste. But when I reached out to customer service, they got back to me really quickly and gave me great service. They asked me to send a sample back and in return, they sent me some nice samples of different tea types to try. On top of that, they also sent me 8 bucks in gift vouchers to use on their products. Gotta say, while their black tea was a letdown for me, their customer service was really impressive. I'm more into their herbal teas, which are pretty good quality. Even though this brand is a bit pricey, I think the quality makes it worth it. I'd suggest giving their herbal teas a shot.
Distinctively Smoky tea
I can't believe Twinings thought it was a good idea to make that Distinctively Smoky tea. It tastes awful, like they mixed chemicals with water and let it sit with cigarette butts. The aftertaste is terrible and won't go away. I've been into tea for a long time, and this is definitely the worst one I've ever tried. I'm so disappointed in Twinings and I won't be buying any of their stuff anymore because of this horrible tea. It's like they rushed to put it out as a replacement for Lapsang Souchong without thinking about the loyal customers who liked the original. My advice to real Lapsang lovers is to stay away from this awful copy at all costs.
Tea purchase
This year has been a real struggle not being able to go out to the stores, eh, but luckily I found this website that has been a total lifesaver, eh. I just bought some of my fave teas and even tried a new flavor, which was totally delightful, eh. Everything went super smoothly, quick as a flash, and without any issues, eh. The delivery was bang on time, and all my stuff arrived in perfect shape, eh. I'm so pleased with the convenience and service from this online place, eh.
Breakfast tea bags
I've been drinking your breakfast tea for a while now, and I have to say, I'm pretty disappointed with the quality of the tea bags lately. The flavor just isn't the same anymore, and now I have to use two bags in one cup to get the strength I used to get with just one. It feels like you're giving us less while keeping the price constant, which is not cool. This whole situation has left me feeling let down, and I'm not sure if I'll keep buying these tea bags in the future.
Loose leaf tea gift set
Twinings has a lot of different gift sets with loose leaf teas to choose from. I personally prefer loose leaves because they taste and smell better than tea bags. The tea quality is top-notch, and the packaging is really nice, so it's a great gift idea for anyone who loves tea. I definitely suggest trying out their loose leaf tea gift sets for a fancy tea-drinking experience.
Pure Peppermint Tea
As someone who loves a good cup of tea, I was really let down by the Pure Peppermint Tea. The tea bags just didn't seem up to par, with not much freshness or aroma. It felt like I was drinking the bottom of the barrel, not whole peppermint leaves. I was especially bummed about the lack of scent, a good peppermint tea should be bursting with that invigorating smell.
Recent tea purchase
I just bought this amazing tea that I had just tried and totally loved. I wanted to get a bunch of it, but turns out they don't make it anymore. Even though I was pretty bummed about that, the company really came through for me. The person I talked to let me know they had one box left and sent it to me for free. I was so touched by their kindness, and I really want to thank them for going above and beyond with their customer service.
Chocolate drink
This chocolate drink is seriously the best I've had in like, forever. It's so delicious, just melts instantly in hot water, and is as silky smooth as it says on the package. If I could, I'd totally give it 7 stars!
Lady Grey Tea bags
I just bought a box of Lady Grey Tea bags, thinking I'd get to enjoy the zesty flavors I love. But, um, I gotta say, I was super disappointed with how bland the tea tasted. It was weak and just didn't have that vibrant flavour I'm used to. Seems like the quality went downhill, so now I'm thinking I might have to switch to a different brand for my tea fix.
'Distinctly Smokey' tea replacement
I'm so disappointed with the 'Distinctly Smokey' tea replacement I bought. I love Lapsang Souchon tea, so I was really looking forward to trying Twinings' version. But, the taste was just awful and nothing like the original I used to enjoy. I don't understand how Twinings can say it's inspired by Lapsang Souchon when it tastes so different. It's really not my cup of tea. Plus, if the original tea was hard to find, why can other suppliers still get it? Overall, I'm really let down by the product and won't be buying from Twinings for my tea fix in the future.
Recent English Breakfast Tea purchase
I've been drinking English Breakfast Tea for years now. Lately though, I've noticed the last couple boxes I bought haven't been as good. The taste has changed and it's way too bitter now. Plus, there's this weird film on the top of my tea that I can't stand. I used to love having this tea every day, but it's just not worth it anymore. I'm bummed that a tea I used to really enjoy has turned into such a letdown.
Black Friday tea sale
I loved shopping during the Black Friday tea sale at this place. They had some amazing deals and discounts on tea that were such a great deal. And to top it off, I got free delivery, which was awesome. The whole transaction went really smoothly with no issues at all. I also used TopCashback to save some extra money, which was fantastic. The tea I bought was top-notch quality and made for really nice gifts that my friends absolutely loved.
Sticky Tea Bags
I bought some tea bags the other day and I was totally surprised when I saw there was glue on them that melted into my tea cup. I reached out to customer service to ask about it and they said sorry for the lousy product and gave me some vouchers to make up for it. But I was a bit worried that they didn't explain why it happened. It makes me wonder about the brand's quality and if they're reliable or not.
Review with most votes
Tea purchase
Read on