BowlersMart

BowlersMart reviews

20 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
100%
Would buy here again
Ordering
9.4
Service
9.4
Pricing
8.8
Delivery
9.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Fist visit experience with knowledgeable staff

10.0

"My first time coming here was awesome! Vince, the guy working there, knew his stuff and was super helpful. He made sure to measure my hand right an..."

Most Voted

Bowling ball repair

10.0

"I brought my bowling ball to get fixed at the bowling alley in Ontario. I had taken it to another shop before and they messed it up real bad. But T..."

Reviews (20)

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Bowling shoes

V
6.5
Overall Rating
Would buy here again
Yes

I ordered a pair of bowling shoes from this store and they never showed up. The delivery was canceled and no one told me why. I tried contacting customer service, but there was no one around to help. It's just not right!

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

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Fist visit experience with knowledgeable staff

E

2 reviews

10.0
Overall Rating
Would buy here again
Yes

My first time coming here was awesome! Vince, the guy working there, knew his stuff and was super helpful. He made sure to measure my hand right and walked me through everything. It was cool to understand why each measurement was important. I'll definitely be back again!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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I bought a new bowling ball

C

8 reviews

10.0
Overall Rating
Would buy here again
Yes

Oh my goodness, this place is amazing! AJ and the people at this shop are fantastic! They know what they're doing and genuinely want to help, whether you're a seasoned bowler or just getting started. I would definitely suggest this place to anyone in need of bowling gear!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Rejoining bowlers, expert assistance, re-drilling balls

M

9 reviews

9.5
Overall Rating
Would buy here again
Yes

When we got back into bowling, Joe really helped us out. He went out of his way to make sure we had the right gear and that our balls were drilled just right. His expertise and focus on the little things really made our time there awesome. We're so thankful for all of Joe's amazing help.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Ball cracked first night

O

1 reviews

7.0
Overall Rating
Would buy here again
Yes

OMG, I just bought this bowling ball and it's already cracked! Can you believe it? I was really looking forward to using it and then boom, it's all cracked up. I can't even return it because it's already been drilled. This must be some sort of manufacturing problem, don't you think? I only used it for one night and it's already broken. Ugh, I'm super bummed about this.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
6.0

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Family bowling equipment purchase

C

2 reviews

10.0
Overall Rating
Would buy here again
Yes

We found our go-to spot for all our family's bowling gear at this shop. Tony at the Pro Shop here really knows his stuff. His expertise is clear every time we talk to him. He always takes the time to chat about what we want and make sure we're happy with what we get. Even though it's a 90-minute drive, we're happy to make the trip because we trust Tony completely. Bowling here is always a blast, thanks to Tony's great service.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Incorrect shoe size ordered

D

4 reviews

10.0
Overall Rating
Would buy here again
Yes

So I made a bit of a goof when I was ordering shoes online, and ended up picking the wrong size by accident. And then to top it off, I clicked on the return option instead of exchanging the shoes. But no worries, I sent an email to customer service and in no time at all, like 15 minutes, I got a reply with a shipping label to send back the shoes. I shipped the wrong pair back right away, and in just a week, my new order showed up. The shoes fit perfectly, and I gotta say, I'm really happy with the service I got from the company. I totally recommend shopping with them for their amazing customer service and how quickly they handled everything.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Shoes, bowling balls, re-drilling

P

1 reviews

9.0
Overall Rating
Would buy here again
Yes

I went to the store because I needed new bowling gear and I gotta say, the customer service was top-notch. Casey, the staff person, really knew their stuff and helped me out big time. They answered all my questions and even re-drilled my bowling balls perfectly. When they didn't have the shoes I wanted, Casey found me some other choices to pick from so I could leave the store happy with my buy.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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ball cracked, warranty issue, no time frame

S

11 reviews

6.5
Overall Rating
Would buy here again
Yes

I've been waiting for over a month now to hear about my cracked ball. I sent in all the pictures and info they wanted but all they keep saying is that it's a warranty problem. I asked for a timeline and a phone number to talk to someone, but all I got was an email saying there's no set time to get it fixed. It's really bugging me!

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

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Ball equipment purchase

P

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I've been away from bowling for a while but recently got back into it. I had to get new gear, so I went to this pro shop where Marty and Casey helped me out. They were so knowledgeable and professional, and they really listened to what I was looking for. With their help, I ended up with the perfect ball for my game. I'm really pleased with the service I received and I definitely suggest them to anyone in need of bowling equipment.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Bowling equipment

A

3 reviews

9.5
Overall Rating
Would buy here again
Yes

As a new customer at the bowling store, I had a great time. Todd, the guy who helped me out, really knew his stuff and gave me some great tips on picking the right bowling gear. He made everything easy and fun, and I trusted my purchase because of his knowledge. I definitely suggest this store to anyone who wants high-quality bowling stuff or needs advice on equipment.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Father's Day Gift for Husband

Y

22 reviews

9.0
Overall Rating
Would buy here again
Yes

My time at the BowlersMart store in Santa Fe was amazing! Makenzie, the Assistant Manager, was so helpful and knew a lot about bowling gear. He really went out of his way to help me find the right Father's Day present for my husband. Vince, the General Manager, was also great to talk to - he was friendly and funny, which made shopping there a fun time. I'll definitely be coming back to BowlersMart whenever I need bowling stuff again.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

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3 ball bag and a new spare ball

B

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I recently bought a 3 ball bag and a new spare ball from this shop, and I'm really happy with them. The 3 ball bag came really fast, way quicker than I thought it would, and the spare ball also arrived promptly. They have a great variety of bowling stuff at this store, so I would definitely recommend it to anyone looking for good quality gear. Cheers!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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New bowling ball

M

10 reviews

10.0
Overall Rating
Would buy here again
Yes

So, eh, I went and got me a new bowling ball from this shop, eh, and let me tell ya, it was a great experience. This guy, Nick, he took the time to watch me bowl a few games with my old ball to see how I roll, eh, and then he suggested the Hammer Scorpion as the best fit for me based on the hook I wanted. And, oh boy, was he ever right. Nick measured and drilled that ball perfectly, no adjustments needed at all. After one game with it, I could tell a huge difference in my performance compared to my old ball. Shows you the kind of expertise and attention to detail these folks have here.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Christmas gift purchase

R

1 reviews

9.0
Overall Rating
Would buy here again
Yes

My buddy and I went to the pro shop to buy a bowling ball as a Christmas present. My friend bowls for fun, but he never had his own ball, so I thought I'd surprise him. We didn't know where to start, but Todd at the shop was super helpful. He walked us through how to pick the right ball, considering my friend's style and likes. Thanks to Todd, we found the perfect ball. He really knew his stuff and made the whole process easy and fun.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
8.0

Do you already have an account?

Bowling equipment purchase

L

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I went to the store on Saturday and it was a great experience. Casey was awesome, he helped my husband pick out a bowling ball and I found a new bag. The next day, he watched my husband bowl, explained everything, and quickly drilled a new ball for him. The service was professional, friendly, and honest. We are really happy and will definitely go back for more shopping in the future.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Bowling equipment for my daughter

L

8 reviews

10.0
Overall Rating
Would buy here again
Yes

Today was such a great day at the store! My dad brought me along to pick up some things for our bowling night, and the person who assisted us was really friendly. He took his time helping us and made sure we had everything we needed. I'm excited to go back and share this experience with all my buddies!

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Bowling shoes purchase

B

2 reviews

9.5
Overall Rating
Would buy here again
Yes

I was super impressed with the service I got from this company. I ordered some bowling shoes and they sent me the wrong pair at first. But they fixed the mistake right away and sent me the correct ones within a day. They were really sorry for the mix-up and handled everything in a really professional and quick way. The shoes themselves were great quality and my whole experience was awesome, even with the initial hiccup.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Bowling ball repair

R

1 reviews

10.0
Overall Rating
Would buy here again
Yes

I brought my bowling ball to get fixed at the bowling alley in Ontario. I had taken it to another shop before and they messed it up real bad. But Tony at this new place did an amazing job fixing it! He made it look brand new and it didn't break the bank. Now I'm hitting strikes all day long! I would definitely recommend this place to all my friends who need their balls fixed.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

Do you already have an account?

Bowling equipment purchase

D

6 reviews

9.5
Overall Rating
Would buy here again
Yes

I went to this store the other day and man, let me tell you, the staff there really know their stuff! They were so helpful and really went above and beyond to help me step up my bowling game. Whether you're a hardcore bowler or just looking to have a good time, they make sure you have a blast. I definitely suggest checking out this store if you need any bowling gear or tips.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About BowlersMart

BowlersMart is a retail company specializing in bowling products and services. Established in 2004, it has grown to become one of the largest bowling supply retailers in the United States. The company offers a wide range of products including balls, shoes, bags, and accessories for both amateur and professional bowlers. BowlersMart provides expert advice, ball drilling, and custom fitting services in their physical stores located across the US. Their mission is to support and promote the sport of bowling by providing high-quality products and services to bowling enthusiasts of all levels.

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Contact Information

16615 US HWY 19

34667 Hudson

United States

📧 support@bowlersmart.com

☎ 1-800-279-2695

🌐 www.bowlersmart.com

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Last update: November 29, 2024

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