Beachwaver - Overall Rating based on 24 reviews
Featured Reviews
Reviews (24)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Hair curling iron
I just bought a hair curling iron from your store and gotta say, I'm really impressed with it. The quality is amazing and I love how it makes my hair look. Had a little problem with my order, but the customer service team was super fast at fixing it. Really liked how friendly and efficient they were in helping me out. Overall, I'm happy with my purchase and the help I got.
Black glitter curler
I just bought one of those curling irons from this company and honestly, I was super let down by it. The curler is just weird and doesn't give me nice curls like they said it would. Plus, after using it, my hair was all fried and smelled burnt for days! No matter what I tried, I just couldn't get the results I wanted, and that auto-rotate thing was completely pointless.
Hair curler purchase
I just bought a hair curler from this company and boy, was I ever let down. The quality was not great at all, plus there was no home button which made it tough to use. I've used other models before and this one just didn't measure up. When I contacted customer service about returning it, they said nope, no returns allowed. That really irked me and made me wonder about the company's ethics.
Great hair products
I got this amazing hair stuff online and it leaked during shipping, but the customer service was awesome. They sent me new ones for free! The sprays smell amazing and work wonders on my hair. I definitely recommend them!
Defective curling iron
I was really bummed when my curling iron arrived and it was broken. But when I reached out to customer service, I was pleasantly surprised by how helpful they were. They quickly sorted out a replacement for me. I really appreciate their fast response and awesome customer service.
Wrong address, Clara helped
Oh man, I was so pumped about my beachy hair curler and I totally messed up the address when I ordered it. But then I got talking to Clara from customer service and she sorted it out super quick, like in just 1 minute! I was so grateful and happy that Clara came through for me.
Online purchase, customer service
Hey, so, I had a bit of a problem with my shipping address after I paid for my order. I sent them an email and they replied real fast, being super patient while I waited for my issue to be sorted out. I have to admit, their customer service really saved the day for me.
Online purchase error correction
I just bought something online, eh, and I messed up the shipping address, don't you know. I only noticed after I got the order confirmation. I started to stress out, thinking I was hooped, especially with those Black Friday deals. But, turns out, I was pleasantly surprised by how quick customer service got back to me by email, eh. They fixed up my address pronto before shipping it out. I dodged a bullet, eh, and avoided a pricey mistake.
Helpful customer service
I just wanted to share about my experience reaching out to customer service recently. I was really lucky to have Sonia help me out - she was so knowledgeable and quick in responding, which helped solve my issue right away. Not only did she get everything sorted out efficiently, but she was also really kind and helpful the whole time. I'm really thankful for all her support.
Exchange Order
I made a mistake when I ordered the wrong product, but thankfully I contacted customer service and they helped me switch my order before it got sent out. It was really easy and the staff was super friendly and helpful. I was surprised at how well everything went and thankful for their help.
Black Friday order mishap
I recently had a little trouble with an order I made on Black Friday. I know it's a crazy time for businesses, but even with all the holiday chaos, the customer service team at this company really stepped up to fix things. They went the extra mile to make sure everything was sorted out, and I'm super thankful for all their hard work. They not only have awesome products, but their top-notch customer service really sets them apart. I definitely recommend this company and a big thank you to them for coming to the rescue!
Easy-to-use curling iron
I've been struggling to curl my hair for ages, always getting frustrated and burning my fingers or arms in the process. But let me tell you, this curling iron has been a game changer! It's so easy and effortless to create beautiful curls now. I'm still working on sectioning off my thick hair, but I've definitely seen improvements with each use. Couldn't decide between the 1 or 1.5 inch barrel, but luckily got both on sale for the price of one, and it was totally worth it. Now I can play around with different looks and styles. And can we talk about the customer service? It was top-notch. I had an issue with my email address, but the rep I chatted with fixed it right away and even re-sent all my confirmation and tracking info. So happy with this purchase!
Pin broke after 4 months
The Beachwaver was really good at first, but after a few months, the pin broke and it became hard to clamp my hair. I managed to fix it for a while, but now my hair won't stay in place and the rotating function doesn't work properly. Pretty disappointed.
Missing product
I ordered something and it was missing, eh! But I got it all fixed up, and they were really nice about it. I love this company a lot, so I'm gonna order something else for my sister, eh!
Hair styling products
I bought some hair styling products the other day and I gotta say, it was a pretty good experience. The products seem to be really good quality and I'm happy with how they worked on my hair. But there was a little mix-up with one of the items in my order. I reached out to customer service right away and Clara got back to me super quickly. She was really helpful and sorted out the correct item for me in no time. It was awesome to see Clara providing such efficient and friendly service.
Improper address entry
I messed up and put in my old address for shipping, and I only realized it after checking on my order. So I contacted customer service right away, and they sorted out a new order with the correct address. Not only was the service super fast and easy, but the communication was top-notch. The people I talked to were really nice and helpful too.
Waste of money
What a waste of money. I bought multiple curling wands because I heard great things about them. I tried using them a few times, but my curls never lasted very long, even when I used extra products and techniques. It was a total fail.
Hair products
I've been using their hair products since November 2023 and I absolutely love them. The customer service is amazing, they always quickly respond to any issues or questions I have. I even got some products for my sister and mom for Christmas, and they love them too.
Rotating curling iron, ease of use, temperature accuracy issues, high price point
Hey there! So I've been using a rotating curling iron for a long time, and I was pretty pumped to give this new one a shot with its extra feature. It was super easy to add curls to my long hair, and I thought the design was pretty innovative. But then I hit a bump in the road - turns out the temperature settings were way off. No matter what I did, the iron kept heating up to over 450, even when I set it below 400. I was worried this could damage my hair in the long run. Sadly, after just 16 months, I had to ditch the curling iron because of this issue. It's a bummer because I really loved how convenient and simple it was to use. And the high price tag? Oof, that made it tough to justify replacing it so soon. Especially when I've got my trusty Hot Tools Iron still kicking around and working like a charm!
Quick resolution of product issue
I gotta say, this company really wowed me with their customer service. I had a problem with something I bought, so I contacted their customer service team. They got back to me right away and fixed the issue by sending me a new product on the same day. I was so impressed by how quick and helpful they were. And let me tell ya, their products are top quality. I definitely suggest giving them a shot.
Review with most votes
Rotating curling iron, ease of
Hey there! So I've been using a rotating curling iron for a long time, and I was pretty pumped to give this new one a shot with its extra feature. It was super easy to add ... Read onBy: alayna