Balenciaga - Overall Rating based on 18 reviews
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Overpriced and Disappointing
I just bought something from this company and boy, was I let down. The quality was so bad and definitely not worth the crazy high price. They clearly care more about making money than making customers happy, you can tell by how shoddy their stuff is. I won't be wasting my money here again, that's for sure.
Faulty Speed 2.0 lace-ups
I recently bought a pair of Speed 2.0 lace-ups from this brand, and unfortunately, one side had defects. I contacted customer service and sent photos of the problem, hoping for a repair. Sadly, I was told it was considered wear and tear, even though it was clearly a manufacturing issue. The reasons given were quite ridiculous and didn't match the high quality I was anticipating from this brand. I offered to bring the shoes into the store for them to see in person, but they oddly refused. It makes me wonder about their dedication to quality control.
Eye-catching and unique handbag
I recently bought this really nice handbag from this shop, and I gotta say I was pretty disappointed with the quality. The materials used were not that great, and the stitching was starting to come undone after only a few weeks. It sucks to spend a lot of money on something that can't even handle everyday use. Plus, the customer service was not the greatest. The staff seemed uninterested and not very helpful, like they didn't really care about helping me out. The price was high, but I felt like I wasn't getting what I paid for. Also, the delivery took longer than expected, and the package came all messed up. All in all, my experience with this shop was not good at all.
Clothing
I just bought some clothes from this store and I gotta say, I'm really happy with the way they look and feel. The stuff is so trendy and made really well, just like I knew it would be from this brand.
Luxe fashion finds
This fancy store really lives up to its reputation as the best around. When I walked in, the staff was super friendly and helpful. The selection of clothes was amazing, and I found exactly what I needed without any problems. The quality was better than I expected and I felt like I got a great deal. Overall, it was a fantastic experience that made me feel like a million bucks.
Triple S shoes
I bought a pair of Triple S shoes at the store and I gotta say, I'm really disappointed with the quality. Even though it's supposed to be a fancy brand, the shoes were made with cheap materials and the workmanship was really not that great. After wearing them just three times, they started to fall apart, which is not cool for shoes in this price range. When I asked the store for a refund or to fix them, they said no way, which left me feeling pretty cheated and unhappy. I don't think I'll be buying anything from this brand again - I'd rather go for something from LV or Gucci, where the quality is way better.
Lost brand logo on expensive sneakers
I bought a fancy pair of designer sneakers at this fancy store, but when I got home I noticed the brand logo was missing. I contacted customer service, but they weren't helpful at all in fixing the problem. They didn't give me any answers and just kept passing me between the store and client services. Considering how much I spent on these sneakers, I was really disappointed in the lack of quality and service. I recommend shopping somewhere else for better products and customer service to avoid the same hassle.
Cool Shirt I Ordered
I ordered this really awesome shirt from here 'cause I saw it online and thought it was cool. But then, I didn't get any emails or anything so I reached out to them and they were like 'oops, it's sold out.' What?! Let me know before I order, don't make me ask! And then they tried to say I didn't pay for it, but my card was definitely charged, so that's not true. Really frustrating customer service. 😡
Oversized Jacket Purchase
I was so pumped to get this jacket from a brand I've been eyeing for a bit, but man was I let down when I got it and saw the size was way off. I usually rock a Medium, but I went for a Small following the brand's size guide. And let me tell ya, the jacket was way too big on me - felt like I was drowning in it! I know oversized is in style, but this just wasn't the vibe for me.
Backpack
Hey, so I went to this store and they had this backpack that I really wanted. But then, I noticed some really strange things on their clothes and accessories. Like, who even finds that stylish? It's really gross and not cool at all. I hope this store closes down soon.
Unsettling content in the online catalog
I was totally shocked when I saw those disturbing pictures of kids in BDSM scenes in the online catalog. It's just awful that they showed that kind of content in their photography for everyone to see. And having authors who are into hurting kids just makes it all even worse. It's obvious that this company needs to be looked into for doing things the wrong way and not caring about what's right. Those kids in the pictures need to be kept safe and protected. And hearing about possible child trafficking is really scary and needs to be dealt with seriously.
Triple S sneakers, quality issue, poor customer service
I bought these Triple S sneakers from the store 4 months back, and I'm really let down by how quickly they started falling apart. The canvas on the top of the shoe tore after just a few months of wear. When I took them back to the store to sort it out, the staff said it's not a quality issue and wouldn't exchange or fix them. I'm really upset with how they handled it and won't be shopping there again.
Oversized leather jacket
I recently bought this huge leather jacket from your store, but I gotta say, I was kinda disappointed with the whole shopping thing. The jacket itself was top-notch - great quality, perfect fit, and just what I wanted in terms of design. But man, the price was way too high for what I got. The online order was easy peasy, but when I went into the store, the service was kinda meh. The staff seemed more into chatting with each other than helping customers out. When the jacket finally showed up, it was quick, so thumbs up for that. But all in all, I was expecting more from this fancy brand and ended up feeling pretty let down.
Recent clothing purchase
I just bought something at this store and I gotta say, I was so let down by their new ad campaign with little kids wearing totally inappropriate clothes. Like, come on now, it's not okay to sexualize children in any way. It's just gross and disrespectful. Stuff like this just feeds into harmful ideas about kids. This brand should be embarrased and they need to own up for putting out such harmful stuff. And let's be real, their clothes aren't even that good quality for the crazy prices they're asking for.
Children's clothing
I'm completely appalled by the way this company does their marketing. They're using images of children in awful situations and promoting things related to pedophilia. It's really upsetting and there's no way I would ever buy anything from them.
Triple S sneakers purchased
I recently bought a pair of Triple S sneakers from your store, and I gotta say I'm super bummed out about the quality. After only wearing them for a couple of weeks, the lining and heel ripped and foam started coming out. And to top it off, the loops for the shoelaces broke, which basically makes the shoes useless. When I contacted customer service about it, I couldn't believe their response. They said the shoes aren't meant for daily wear and tear, and they aren't responsible for that kind of damage. That's not okay for a brand like yours that's known for quality and high prices. Even after sending pictures of the damage, I didn't get a proper solution or even an apology. I'm so disappointed with the lack of concern and understanding towards a loyal customer like me.
iPad case with logo
Oh my goodness, you wouldn't believe what happened when I ordered that iPad case with the logo from that fancy store! Ordering it was a breeze, just clicked a few buttons and done. The service was awesome, the staff was friendly and helpful. The price was high, but totally worth it for such a cool case. The delivery was lightning-fast, it arrived in just two days. All in all, I'm really pleased with my purchase!
Dark-themed clothing
The designs are cool and innovative, but man, the prices are just crazy! The quality is okay, but I don't always think it's worth the big bucks they're asking for. I definitely won't be backing a brand that has sketchy ethics like this one.
Review with most votes
Dark-themed clothing
The designs are cool and innovative, but man, the prices are just crazy! The quality is okay, but I don't always think it's worth the big bucks they're asking for... Read onBy: francesca