Z

Zachery Kunze

Reviewer since May 2024

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Faulty Speed 2.0 lace-ups

Review about: Balenciaga

6.0
Overall Rating
Would buy here again
No

I recently bought a pair of Speed 2.0 lace-ups from this brand, and unfortunately, one side had defects. I contacted customer service and sent photos of the problem, hoping for a repair. Sadly, I was told it was considered wear and tear, even though it was clearly a manufacturing issue. The reasons given were quite ridiculous and didn't match the high quality I was anticipating from this brand. I offered to bring the shoes into the store for them to see in person, but they oddly refused. It makes me wonder about their dedication to quality control.

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
6.0
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1 reviews

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