Vital Proteins - Overall Rating based on 26 reviews
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Collagen peptides
I just bought some collagen peptides online, and let me tell you, they did not disappoint! They mix well in my morning smoothies and have really boosted the health of my skin, hair, and nails ever since I started using them daily. Plus, the packaging was super secure, so the product arrived in perfect condition. I'm so happy with my purchase and will definitely be coming back for more!
Collagen powder
I bought some collagen powder and thought I'd try putting it in my morning coffee. But, after three days, I started getting really bad headaches, my heart was racing, and my legs were twitching. I was worried about these side effects, so I reached out to the company for help. Unfortunately, they didn't seem to care about what I was going through. To figure out what was going on, I did some research and found a report suggesting that the collagen powder might be contaminated with heavy metals. I asked the company to test for heavy metals, but they couldn't do it. And when I wanted a refund because of this scary news, they said no because I had already opened the product. Their lack of responsibility and disregard for their customers' health is really upsetting. I recommend being careful when buying from companies like this.
Recent purchase disappointment
I just bought this product that I've been using for, like, a whole year, and I gotta say, I'm really bummed out about it. Before, the powder would just disappear into my drink, leaving no weird color or taste behind. Now, it just chills on top of my drink in big ol' clumps. And let me tell ya, it makes my drink look all foggy and totally messes with the taste. I've tried looking online to see if they changed the formula, but I can't find any info and it's seriously driving me nuts.
High-quality collagen supplements
I've been taking collagen supplements for years now and I gotta say, I've seen a big difference in my skin, hair, and nails. But recently, I noticed a change in how the product feels, and it's kinda disappointing. One thing that bugs me is that there's no info on where the product is made or where the ingredients come from on the label. It makes me wonder if the brand is being upfront with us, you know?
Skin hydration boost and collagen peptides
I bought this skin hydration boost from this company because my skin has been drier lately with perimenopause. But when I found out that the collagen peptides are made from cow skin and hair, it grossed me out. And the fact that there was no seal on the container just made it worse. I ended up not even trying the capsules. I feel like I wasted my money and I wish I had done more research before buying it. I already cancelled my subscription and I called my bank to sort out the problem.
Half-full container, smelly and bad taste
Just got my order, eh? Not too happy about it. The container was only half full, so I'll be out in no time flat. The smell and taste are pretty gross, gotta say. I'll just stick to my usual collagen sachets - they're way better and cheaper, you know what I mean?
Protein powder purchase
I bought some protein powder from this company not too long ago and man, let me tell you, dealing with their customer service was a real pain in the butt. I told them about this problem with their website where I couldn't sign in to order more, and the person I talked to just brushed me off and didn't help at all. I even tried just checking out as a guest, but ran into the same dang issue. It was super annoying to see that they didn't seem to give a hoot about getting their website fixed and helping me out. Plus, as soon as I kept bugging them for a fix, they stopped talking to me altogether. Can you believe that?
Protein powder, collagen peptides
I recently bought some protein powder and collagen peptides from this company, but I've gotta say, I've been pretty let down with how things have gone. Even though I gave them the right address, my package didn't end up getting to me because the suburb they wrote on the package was wrong. They sent it back to their warehouse and said it was delivered, even though it wasn't. I've got proof from the shipping company that it didn't actually get to me, but the company still hasn't found the package in their warehouse so they can figure out how to fix it. It's been frustrating waiting for over a month just to have to deal with all this back and forth.
Thickens my drink
Hey, I just wanted to mention something I recently purchased that thickens up my drink. I attempted to leave a review somewhere else, but got denied, so I'm sharing with you here instead. It's not exactly my favorite because it's not as flavorless as they claim, but it's not terrible. It's pretty nasty in cold drinks, but not bad in hot ones. So far, I haven't noticed any improvements in my hair or skin.
Chocolate Collagen Peptides purchase
I recently bought the Chocolate Collagen Peptides and honestly, I'm really disappointed. Like, for real. I was shocked to see a warning on the container about maybe being exposed to lead. I mean, how does a thing supposed to make you healthy have a scary warning like that? It's just weird to see a label that's all like, "Hey, get ready for wellness!" but then it's like, "Be careful, there's lead." It's not cool to sell something like that to people, you know? It's not right to have something so risky out there, especially selling it in big stores like Walmart. I feel ripped off and gross that I spent twenty bucks on something that could mess with my health.
Subsription renewed without permission
Eh, so I was like, I thought I cancelled my subscription, but they went and renewed it anyway! I had to call them up and be all "Um, excuse me, I already cancelled this" and they finally stopped it. But now I'm still waiting for my refund, hello?! And like, everyone I talked to there was so rude and not helpful at all. Ugh, not impressed at all.
Collagen supplement
I was really looking forward to getting glowing skin and shiny hair from this product, but all it did was give me terrible headaches and neck pain. It didn't help me at all and just kept me up all night without any sleep. Even though the packaging is nice, the results were disappointing. I definitely won't be spending my money on this product again.
Attempted refund for undelivered package
I've been dealing with Vital Proteins for over 3 months now, trying to get a refund for a package that never showed up. Their customer service rep, Ali, asked for my personal bank statements instead of giving me any proof of a refund. It's been super frustrating and disappointing, so I wouldn't recommend dealing with this company.
Flavored Collagen Proteins
I gotta say, I decided to give those fancy flavored collagen proteins from this company a shot, and man, was that a mistake. The taste was way too artificial and strong, couldn't even finish my drink. Gonna stick with the unflavored version from now on. The unflavored collagen proteins are awesome, they dissolve real quick in hot drinks with no clumps. But when it comes to cold drinks, it's a whole different ball game. Clumping galore and the mix gets all slimy - ain't nobody want that. Tried mixing it in all sorts of cold drinks, but it just won't fully dissolve unless I throw it in my Nutri-bullet or blender. Not sure if this is a problem with just this company or if it's common with powdered collagen supplements.
Bad customer service experience
I can't believe how incompetent and uncaring the customer service team at this company is. I've been trying to contact them about my order for weeks now, and it's starting to feel impossible. I should have checked reviews before buying from them, and now I'm kicking myself for it. It's really frustrating to see a company be so careless, especially when it comes to helping out their customers with questions and problems.
Standing order returned by courier
I've just had a problem with my standing order from this company because the courier sent it back for some reason. I've been trying to get in touch with the company for a refund, but no luck. It's been really frustrating not being able to reach anyone for help. If you're thinking of ordering from them, just keep this in mind.
Vital protein, collagen peptides
I've been using these collagen peptides from this brand for a while now, and I gotta say, my joints and skin have been feeling way better. This stuff blends real nice, unlike some other brands I've tried, and it's got a pretty plain taste so I can easily add it to my day. I can tell it's good quality because it's actually working like it's supposed to. I definitely suggest giving this product a try if you're wanting to enhance your skin and joints. Cheers!
My package from another country
I ordered something and it turned into a disaster, eh! They didn't even tell me it was coming from another country, so it took forever to get here, eh. Then it got stuck at customs and I had to keep checking the tracking info, you know. The day it was supposed to arrive, I stayed home all day but then the delivery person said there was no name on the package so they couldn't drop it off, eh! Now I'm waiting for my money back, but it's been almost a month since I ordered. Definitely not ordering directly from them again, that's for sure, eh!
Beauty powder for nails and hair
I bought this beauty powder for nails and hair, and it did make my nails and hair healthier, but I also had heart palpitations as a side effect. I wish someone had told me about this risk before I started using it. I know I might be one of the few who have this issue, but it's still scary because it could cause heart problems down the road. Once I stopped using the powder, my symptoms went away. It's crucial for customers to know all the possible side effects of a product before using it, even if they seem minor.
Collagen powder with a promotional offer for Simply Cook
I recently bought some collagen powder from your company because there was a deal for Simply Cook. But I gotta say, I've been pretty let down by the customer service so far. I got an email saying sorry for the delay in getting the Simply Cook offer, but it still hasn't shown up. I've tried reaching out through email and messages, but I've been straight up ignored. Good service is super important to me as a customer, and Vital Proteins has really dropped the ball on that. It's frustrating when a company cares more about making money than actually helping out their customers.
Review with most votes
Hair and nails supplements
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