Reservations.com reviews

What a terrible experience booking a room through this company, eh? I thought I found a good deal for a room in Canada, only to realize it was in USD after I booked, eh. When I checked in, I was shocked to see the cost was almost $200 more than I expected, eh. Customer service was no help at all and didn't offer any compensation for their misleading practices. Just awful business ethics, eh. I hope they go out of business, eh.

I booked this hotel on a website and it was honestly the worst experience I've ever had! The room was disgusting and stunk like old socks. The view from the window was just pigeons and gravel. I complained right away and checked in and out, but the website people kept giving me the runaround. They said they needed to confirm with the hotel the next day, but there was no manager available. I filed a big complaint but didn't get a refund or any assistance to resolve the issue. I definitely won't be using this website again.

I had a bad experience with that company recently. I couldn't change or cancel a reservation I made for a visiting instructor, even though my email said I could. The person I spoke to on the phone said it was confusing, and it seems like that's a common problem. It was really annoying dealing with a company that seemed shady.

They were super sneaky! Turns out my reservation was for an extra day and when I wanted to change it, they wouldn't budge. My confirmation email clearly said I could cancel, but they just wouldn't allow it! Lesson learned - next time I'll be double-checking Google before booking.