Princess Cruise Lines

Princess Cruise Lines - Reviews and experiences

Average rating
6.0 /10
Based on 23 reviews
Nov 2023-May 2026
Star distribution
51x
43x
39x
28x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Not quite the getaway I pictured

Changes

I wasn’t sure how to start this — maybe with the ports that never happened, or with the nice little things that actually worked. Anyway, we boarded thinking "relax, see a few places," and things got... bumpy. First, one of the Orkney stops changed ages before we even left, which was disappointing but okay, you roll with it. Then Edinburgh — they tried to anchor for like 45 minutes and finally gave up, saying the water was too rough. Thing is, the cruise before us missed it too, so I kept wondering if it was truly the weather or something else. That was the port I was most excited about and we lost an excursion (not even through the line) so, yeah, money down the drain. Frustrating.
La Havre was another headache — drawbridges up because of a tall ship exhibit meant buses to Paris weren’t running until much later. We missed our bus and again, another booked outing gone. It felt like the ship could’ve warned us sooner; a heads-up would’ve helped.
On the day-to-day side, the buffet was hit-and-miss. Repetitive choices, kind of bland at times, and twice I found hair in my food — gross, of course. They did send chocolate-covered strawberries to the cabin as an apology, which was thoughtful, but it didn’t exactly fix the buffet vibe. Drinks at the buffet were mostly self-serve; that’s fine if you’re okay with it, I guess.
Service overall? Not consistently friendly except for our room steward, Jose — he genuinely saved a lot of the trip. He was attentive, quick, and just nice, which mattered. Some entertainment was pretty weak (hypnotist, a few singers), but a handful of shows were actually great — the Whitney Houston tribute was a highlight, and a couple of the dance numbers were fun. I liked starting mornings with an iced coffee from the International Café and lounging on deck 7; the beds were comfy enough to sleep well after busy days.
Tone-wise I went in skeptical and left kind of glad for the good bits but annoyed about the big misses. For the price we paid, there wasn’t enough to fully justify it, sadly.

Mediterranean Cruise Change of Ports

Changes

I got an email from the cruise line about a change in our Mediterranean trip on the Sun Princess cruise on May 25th. Instead of going to Kotor, Montenegro, we're going to Bar, Montenegro, a small town. There aren't any tours for this stop, and I couldn't find much to do in the town online. Princess said the change was due to water shuttle problems, but Bar doesn't seem like a great replacement port.

Cruise excursions

Changes

I wouldn't suggest booking cruise excursions because they don't account for public holidays, often cancel last minute, cost a lot more, have big groups which can feel rushed, and don't seem to care about negative reviews. You might want to try websites like Viator or GetYourGuide for cheaper prices and smaller groups. Or you could book directly with local companies like MantaSOS in Ecuador for a more authentic experience, but you might need to do some research first.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About Princess Cruise Lines

Princess Cruise Lines, Ltd. is a globally recognized cruise line established in 1965. It is headquartered in Santa Clarita, California, United States, and owned by Carnival Corporation & plc. The company specializes in offering a wide range of cruise vacation options, catering to various consumer preferences. Its fleet traverses the globe, offering itineraries to destinations such as Alaska, the Caribbean, Europe, South America, Australia, and Asia. Princess Cruises gained widespread popularity with the debut of the Pacific Princess in the 1970s television series "The Love Boat," significantly contributing to the modern-day cruise industry's growth and appeal. Through the years, Princess Cruises has focused on innovation, customer service, and expanding its fleet, consistently enhancing the cruising experiences for its passengers.

Contact Information

🌐 www.princess.com

Last update: May 7, 2026

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu