Journeys

Journeys - Reviews and experiences

Average rating
5.6 /10
Based on 23 reviews
Oct 2023-Apr 2024
Star distribution
50
43x
39x
26x
15x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (23)

Online order delay

Cancellation

I ordered something online and they said it would arrive in 3-5 business days. But it's been 8 days now and my order still hasn't even been sent out. I wanted to cancel, but they said no and told me I gotta wait for it to arrive, then haul myself to a store to get my money back. It's been pretty annoying and just a letdown overall.

New Shoes Ordered

Cancellation

So I ordered some new shoes from the store near my house and I was so excited to get them. The lady at the store helped me out and everything seemed fine. But then, the next day I get an email saying they cancelled my order! Can you believe that? I've been waiting for my refund for 3 whole weeks now and they still haven't given it to me. I'm so mad! I'm never buying from them again, that's for sure.

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About Journeys

Journeys is a retail brand that specializes in footwear and accessories targeting the teen and young adult demographic. It is part of Genesco Inc., a larger footwear and accessories company based in Nashville, Tennessee. Established in 1986, Journeys caters to a diverse customer base looking for trendy and casual shoes, including skate, athletic, and casual footwear. The brand operates over 1,200 stores across the United States and Canada, including Journeys Kidz and Shi by Journeys locations, focusing on children and women's footwear, respectively. Journeys is known for offering products from popular brands such as Vans, Converse, Dr. Martens, Nike, and Adidas, appealing to a youthful audience with an emphasis on individual style and self-expression.

Contact Information

🌐 www.journeys.com

Last update: November 29, 2024

Website (Partner link)

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