Hotels.com - Reviews and experiences
Nov 2023-May 2024
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Reviews (28)
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Booking company review
Booking company review
CommunicationOh man, this booking company is just awful! Their customer service is terrible, like, you can never reach anyone and they totally deceive you into thinking you made a booking when you actually haven't. I tried to get some information but they just straight up ignored me. So rude! I wouldn't even bother using them, seriously.
About Hotels.com
Yes, Hotels.com is an online travel agency that specializes in hotel accommodations globally. It offers booking services through its own network of localized websites and telephone call centers. Hotels.com provides a range of lodging options, from hotels and B&Bs to condos and all-inclusive resorts, catering to various customer preferences and budgets. The company was established in 1991 as the Hotel Reservations Network (HRN), and in 2002, it was renamed Hotels.com following its acquisition by Expedia Group, making it part of one of the world's leading travel and technology companies. Hotels.com is known for offering competitive pricing, extensive hotel reviews, and a popular loyalty program that rewards customers with free nights.
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Categories Hotels.com
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Last update: November 29, 2024
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