Hotels.com - Reviews and experiences
Nov 2023-May 2024
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Reviews (28)
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Overpriced hotel, bad experience
Overpriced hotel, bad experience
AccommodationThis is ridiculous! That website needs to step up their game - the hotel I booked looked nothing like the pictures, and it was a total disaster. From a room covered in mold to a dodgy pool area, it was a nightmare. The restaurant was unhygienic, and the stench was unbearable. Trash was everywhere, and shady stuff was happening all around. We asked for a refund, but they said no. I am never using that website again and will be sharing this terrible experience.
Expensive hotel room
Expensive hotel room
AccommodationI reserved this really fancy room thinking it would be amazing, but turns out it was way too tiny. Had to switch to a regular room and they wouldn't refund me. And the breakfast was terrible.
About Hotels.com
Yes, Hotels.com is an online travel agency that specializes in hotel accommodations globally. It offers booking services through its own network of localized websites and telephone call centers. Hotels.com provides a range of lodging options, from hotels and B&Bs to condos and all-inclusive resorts, catering to various customer preferences and budgets. The company was established in 1991 as the Hotel Reservations Network (HRN), and in 2002, it was renamed Hotels.com following its acquisition by Expedia Group, making it part of one of the world's leading travel and technology companies. Hotels.com is known for offering competitive pricing, extensive hotel reviews, and a popular loyalty program that rewards customers with free nights.
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Categories Hotels.com
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Last update: November 29, 2024
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