USENEXT reviews

The customer service at USENEXT was super helpful when I called with a couple of questions about my online purchase. They knew their stuff and were able to help me right away. Overall, I'm totally happy with my experience and would definitely recommend USENEXT to anyone looking for digital content.

I'm really happy with how fast and helpful the customer service was at this place. I had some questions about my purchase, and every time I asked, I got a quick and useful answer. It was so nice to get such good customer service when it seems like it's not always that great. I appreciate the fast and smart help.

I really love the fact that I can just easily download movies, series, and music in really great quality for a reasonable price. The customer service has been top-notch too, with super knowledgeable and helpful staff there to assist me whenever I need. I'm so grateful for being able to reach out to them for any questions or concerns that might come up during my downloads. All in all, I'm super happy with the service from USENEXT.

I just canceled my purchase through email and it was so easy and quick! Even though I heard some people had issues, my experience was great. The customer service team was really helpful and got back to me right away, making the cancellation super simple. I really liked how easy it was to talk to them and how professional they were.

I sent an email to try and cancel, but they told me the cancellation didn't go through and still took money out of my bank account. I had to get a lawyer to help me sort it out.

I was really happy with the help and advice I received. Everything went really well and the staff were really nice and knew their stuff.

The fast service from the friendly and knowledgeable staff at this company is exactly what customers want when they call in with questions. And remember, there are no silly questions here - they'll answer anything and provide help and guidance. Thanks for the great service!

I tried out a free trial on a website after clicking a link to get a children's book PDF. But when I signed up, it turned out to be just an ad and not what I wanted. I tried to cancel my trial on my account page, but couldn't find how to do it. I sent an email about it, but haven't heard back yet. It looks like others have had the same problem, so I'm sharing my experience in the hopes of getting some help too.

I've been using this thing for so long, it's been great. They used to have their own products then changed things up. They started linking to other stuff but it wasn't as good. Even though they have a lot of groups and it's fast, I haven't been using it much lately, so I decided to cancel.

The customer service was amazing! The staff were so friendly, knew their stuff, and helped me right away with my problem. I didn't have to wait forever on hold, which was a nice change. I was really impressed with how quickly they fixed everything for me. You guys are doing a great job!

I signed up for a trial and then next thing I know, I'm locked into a full year subscription! I tried to cancel but they weren't having it. They even sent someone to my door demanding payment. Now I'm stuck with this silly 30gb limit for a whole year, like who even survives on that little data?! I'm so frustrated right now.

I had to cancel my membership with the company after being a loyal customer for over ten years. Their new application messed up my operating system, and even though I tried to fix it, I had to cancel in the end. Then, they sent debt collectors after me, making me pay just to make them go away. It really ticked me off how they treated me after all those years of being a customer. It's pretty disappointing and frustrating how they care more about money than their customers.

I absolutely adore Usenext! Recently, I had to extend my contract and it was a breeze. I called in and chatted with a super friendly person who helped me right away. Everything went smoothly and I was really happy with the service. They made it so easy and stress-free, which I really appreciate. Their customer service is top-notch!

I've been using this service for nearly three years now and I have to say, I've never had any issues with viruses. It's always important to be careful when using the usenet, but thanks to the easy-to-use software they provide, I can search efficiently and save a lot of time.

I've been using this download software since 2011 and it's been nothing but positive experiences. The staff is super friendly and always ready to help with any questions I might have. I definitely plan on sticking with this service for a long time.

The price is definitely a steal, but as a Canadian customer, it's kind of frustrating that a bunch of the content isn't in English. How am I supposed to enjoy it if I can't even understand it? Come on, give us a bit more variety!

I really enjoyed my time at USENEXT. They have a great collection of new movies and good music. The staff is always so helpful and nice. Overall, my experience with this service has been awesome, and I plan to keep using it in the future.

Oh man, steer clear of using their service, cancelling is such a pain! Customer support is absolutely useless and they keep charging me even though I cancelled. Definitely stay away!

So, I was trying to buy something online, but I ran into an issue with my payment method. The error message popped up saying, "Your bank details are messed up. Give different ones and try again." Thing is, I only have one bank account, so I don't have any other details to use. Now I'm feeling pretty frustrated and not sure what to do next for my purchase.

This company is an absolute nightmare to deal with. I made a payment for my account and then couldn't log in anymore. Their customer service was non-existent, completely ignoring my emails. When I tried to reset my password through their portal, I didn't even get a confirmation email. It was beyond frustrating and made me feel like I was being scammed. After multiple tries, I finally got an email with a link to reset my password. It took far too long to sort out this problem, and it shouldn't have been so hard to begin with.