Wondershare reviews

I remember the exact moment I knew I was satisfied — I’d cancelled the subscription and braced for trouble, but nothing weird happened. No surprise charges, card stayed untouched, and a real person replied to my message within a day. It felt like someone actually cared, and they even let me remove my payment info without drama. Kinda relieved, honestly. If you’re cautious, give support a quick call first — they’re mellow and helpful. Glad it ended cleanly, saved me the hassle for good.

I saw this in a promoted clip and a friend had suggested it, so I bit — after hesitating because it looked cheap and the reviews were mixed, but the interface looked decent. I needed to move iPhone data to Android urgently so I downloaded MobileTrans. It just wouldn't finish the transfer after several tries. I opened a support ticket, uploaded screenshots and logs they asked for, then they told me to reinstall (which I did, twice). Still nothing. Meanwhile I paid for a different tool that worked on the first try (annoying). I asked for a refund since it was a technical fail, but the response was slow and not helpful. I expected better; feel wary now, honestly.

the editor itself runs fine, exports okay and is actually decent for simple cuts, but basically everything flashy is locked. Most effects, transitions and even decent music sit behind Filmstock Premium, and you still need to buy AI credits for stuff like speech-to-text. Felt a bit bait-and-switchy, honestly. After a day I was sceptical, but then I used it for a small project and it did the job, so I’m torn. Bottom line: useful as a basic editor, frustrating if you expected the whole kit.

I clicked the ‘free trial’ late one night because the ad made it seem like the whole editor was covered. The trial turned out to be for assets only, and I bought a yearly sub by mistake. I cancelled right away — didn't even open the project — and appealed twice with clear reasons. Their policy even says wrong purchases can be refunded if unused, but support just wouldn't budge. The software itself looked slick, I was excited, but the customer service left a sour taste, so I won't keep it.

on a fresh visit you see a "monthly" price, but without cookies or on a different screen the annual charge appears later — feels sneaky and borders on drip pricing. I’ve got screenshots and tested it myself; it reads wrong. If you try them, document everything and don’t assume a monthly option is actually offered. I’m mildly relieved they offered a partial fix, but still annoyed. Hope they sort it properly soon; others shouldn't be surprised.

I bought this video editing software from the company and it's amazing, eh. It's got so many features and tools to make your videos look pro, and the customer service is top-notch, I tell you. Whenever I have a tech problem, they're quick to help and don't stop until it's fixed, eh. You can really tell they're pros and they're kind too. I'd definitely suggest this company if you need video editing software, for sure.

I bought the software after seeing a good review on YouTube. But when I tried to get back my video files from my surveillance system, the software said the files were messed up. Customer service wasn't much help, they wanted me to send them files to figure out what was wrong. I shouldn't have to do their job for a product I spent money on! I asked for my money back during the 7-day trial, but they said no at first.

I just bought this video editing software thinking it would be super easy to add text, combine videos, and edit my projects. But, turns out it's way too complicated and hard to handle. The basic editing features are missing and it's really annoying to use. Feels like I need to edit my videos before even using the software, which kinda defeats the whole point. Hoping they make some updates to make it more user-friendly and actually useful in the future.

I bought this face editing software, eh, and had some trouble trying to connect it to Facebook, you know. I tried a bunch of times, but couldn't figure out how to put in the code they sent to my email for verification. It was super frustrating and disappointing because I couldn't use all the cool features of the software, eh.

The seven-day free trial tricked me because they charged me for the product right away and started sneaking in expensive extras without clearly telling me. If you don't see the email, you only have three days to cancel those add-ons. Keep an eye on your inbox and watch out for any extra fees. I reached out to them to stop the service and they gave me a credit for one month, but they had already taken a big chunk of money from my account. Make sure to keep an eye on your automatic monthly payments to prevent surprise charges.

I reached out for help with their product and Nico, the support agent, really came through for me. He made my wishes come true and ever since then, I've been a loyal customer since 2017.

I've been using a video editing software's free version for a while now, and when they added all these new A.I. add-ons, I decided to go for the full version. Let me tell you, it did not disappoint. The free version was already great, but the full version blew me away. It's hard to put into words; you really need to try it for yourself. Plus, the customer service was amazing. The staff is professional, polite, and really know their stuff. This software has everything I need in a video editing program, and the customer service is top-notch. I'm thrilled with my experience and can't wait for future updates. I'm a customer for life now!

I had a bit of a download issue with my new laptop, so I reached out to customer support for some help. They were super quick, really helpful, and I can't recommend them enough. They fixed the problem in no time, and I'm so thankful for their help. Thanks a bunch! 👍👍👍

I just bought the MobileTrans software to move some data around, but man, was I ever let down by how poorly it worked. I tried again and again, but it just couldn't get my data transferred right. And when I asked for a refund, the customer service was a total mess - they didn't know what they were doing and couldn't even communicate properly. My advice to others would be to stay away from this company if you don't want to throw away your cash and time.

This company is just terrible, eh! I bought new software from them and they totally ripped me off. I've tried reaching out so many times but they just keep ignoring me, eh. It's been a whole week now and still no activation codes. Can you believe that? Total rip off, eh!

I was trying to cancel my stock footage subscription because they charged me without my permission after the free trial. I attempted to reach customer service, but their chatbot was completely useless. The only choice left was to call a number in the USA. I had to go as far as cancelling my debit card to prevent them from taking more money. Dealing with this dishonest company has been a real pain in the neck trying to get a refund.

The software keeps freezing and crashing all the time when I try to work with a lot of footage. It's pretty much impossible to edit those long documentaries with over 10 hours of raw footage. It's better for shorter social media stuff.

I bought something from this company not long ago, and I gotta say, I was pretty upset with how sketchy they are. They offer a 7-day trial for their software, but they charge you right away. And when I asked for a refund before the trial was up, they said no. It's just not right to run a business like that. I really recommend being careful if you're thinking about buying from them.

I've been using this subscription for years now, and it's like my go-to for all my video and audio projects. It's super easy to use and has some awesome features that really make my work look professional.

This company is amazing! I was super impressed with the support I got from Nico when I had a problem with my purchase. He fixed it right away and saved me a ton of time and stress. I love how they care about their customers and deliver top-notch service. I'll definitely be telling others about this company for any software they need.