Wondershare - Overall Rating based on 23 reviews
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Video editing software
I bought this video editing software from the company and it's amazing, eh. It's got so many features and tools to make your videos look pro, and the customer service is top-notch, I tell you. Whenever I have a tech problem, they're quick to help and don't stop until it's fixed, eh. You can really tell they're pros and they're kind too. I'd definitely suggest this company if you need video editing software, for sure.
Surveillance video file recovery software purchase
I bought the software after seeing a good review on YouTube. But when I tried to get back my video files from my surveillance system, the software said the files were messed up. Customer service wasn't much help, they wanted me to send them files to figure out what was wrong. I shouldn't have to do their job for a product I spent money on! I asked for my money back during the 7-day trial, but they said no at first.
NVR and cameras
The support from this company is amazing, eh! I've got a bunch of cameras connected to their NVR and they're all unique, so it can be tricky when things go wrong. But whenever I reach out to them, they always do a great job fixing everything up. I don't need to call them often, but when I do, they're always so helpful and friendly. I really appreciate how they make me feel reassured about their products, eh.
Video Editing Software
I just bought this video editing software thinking it would be super easy to add text, combine videos, and edit my projects. But, turns out it's way too complicated and hard to handle. The basic editing features are missing and it's really annoying to use. Feels like I need to edit my videos before even using the software, which kinda defeats the whole point. Hoping they make some updates to make it more user-friendly and actually useful in the future.
Face editor software
I bought this face editing software, eh, and had some trouble trying to connect it to Facebook, you know. I tried a bunch of times, but couldn't figure out how to put in the code they sent to my email for verification. It was super frustrating and disappointing because I couldn't use all the cool features of the software, eh.
Seven-day product trial
The seven-day free trial tricked me because they charged me for the product right away and started sneaking in expensive extras without clearly telling me. If you don't see the email, you only have three days to cancel those add-ons. Keep an eye on your inbox and watch out for any extra fees. I reached out to them to stop the service and they gave me a credit for one month, but they had already taken a big chunk of money from my account. Make sure to keep an eye on your automatic monthly payments to prevent surprise charges.
Purchased Support from Wondershare
I reached out for help with their product and Nico, the support agent, really came through for me. He made my wishes come true and ever since then, I've been a loyal customer since 2017.
Video editing software purchase
I've been using a video editing software's free version for a while now, and when they added all these new A.I. add-ons, I decided to go for the full version. Let me tell you, it did not disappoint. The free version was already great, but the full version blew me away. It's hard to put into words; you really need to try it for yourself. Plus, the customer service was amazing. The staff is professional, polite, and really know their stuff. This software has everything I need in a video editing program, and the customer service is top-notch. I'm thrilled with my experience and can't wait for future updates. I'm a customer for life now!
Download challenge
I had a bit of a download issue with my new laptop, so I reached out to customer support for some help. They were super quick, really helpful, and I can't recommend them enough. They fixed the problem in no time, and I'm so thankful for their help. Thanks a bunch! 👍👍👍
MobileTrans purchase for data transfer
I just bought the MobileTrans software to move some data around, but man, was I ever let down by how poorly it worked. I tried again and again, but it just couldn't get my data transferred right. And when I asked for a refund, the customer service was a total mess - they didn't know what they were doing and couldn't even communicate properly. My advice to others would be to stay away from this company if you don't want to throw away your cash and time.
New software
This company is just terrible, eh! I bought new software from them and they totally ripped me off. I've tried reaching out so many times but they just keep ignoring me, eh. It's been a whole week now and still no activation codes. Can you believe that? Total rip off, eh!
Stock footage subscription cancellation
I was trying to cancel my stock footage subscription because they charged me without my permission after the free trial. I attempted to reach customer service, but their chatbot was completely useless. The only choice left was to call a number in the USA. I had to go as far as cancelling my debit card to prevent them from taking more money. Dealing with this dishonest company has been a real pain in the neck trying to get a refund.
Purchased video editing software
The software keeps freezing and crashing all the time when I try to work with a lot of footage. It's pretty much impossible to edit those long documentaries with over 10 hours of raw footage. It's better for shorter social media stuff.
Quick Purchase, Scammy Practices
I bought something from this company not long ago, and I gotta say, I was pretty upset with how sketchy they are. They offer a 7-day trial for their software, but they charge you right away. And when I asked for a refund before the trial was up, they said no. It's just not right to run a business like that. I really recommend being careful if you're thinking about buying from them.
Filmora subscription for video and audio work
I've been using this subscription for years now, and it's like my go-to for all my video and audio projects. It's super easy to use and has some awesome features that really make my work look professional.
Software purchase for video editing
This company is amazing! I was super impressed with the support I got from Nico when I had a problem with my purchase. He fixed it right away and saved me a ton of time and stress. I love how they care about their customers and deliver top-notch service. I'll definitely be telling others about this company for any software they need.
File import, NAS issue
This product has been such a letdown! I bought it thinking it would easily import files from my NAS, but nope, that didn't happen. Dealing with this basic function not working properly is so frustrating! It's like I wasted my time and money.
Misleading 7-day free trial
I was pretty disappointed with that 7-day free trial they were offering. It turned out it only covered part of my order, which was not made clear at all. I felt kind of tricked and annoyed about it. But when I mentioned my Right of Withdrawal within the EU, the customer service team said they would refund my order, which was nice of them.
Subscription renewal experience
The help desk at this company totally blew me away with their amazing service! The staff were super friendly and got back to my email real quick. They even fixed a mistake I made with my subscription renewal in no time and got me all set up with a new one. I'm so happy with how everything went down and really grateful for all the hard work the team put in. Keep it up, you're doing awesome!
Sign documents digitally for free
Being able to sign documents online for free is a total game-changer for me. It saves so much time and makes everything run smoother. I really appreciate how easy and convenient this feature is to use, I can manage and sign documents without any hassle. It's clear that this platform gets what businesses need nowadays and offers a solution that fits perfectly.
Review with most votes
Email Support for Expired Subs
So yeah, I had a problem where my subscription ran out and I was like oh nooooooo what am I gonna dooooo so I sent an email to support and BAM Nico replied real fast and sorted ... Read onBy: aaliyah