Wondershare

Wondershare reviews

39 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
62%
Would buy here again
Ordering
7.6
Service
7.0
Pricing
6.6
Delivery
8.0

Featured Reviews

Spotlight: What are our customers saying?

Positive

Hooked pretty quick

9.6

"Right after my first export last winter I knew — Wondershare made editing easy, kind of fun and dependable."

By: Gaylord Tromp Read on →
Critical

Not what I hoped

5.6

"I was skeptical about their big '7-day money back' line, and that doubt turned out real. Used app under an hour, didn't suit me, ask..."

By: raoul Read on →
Most Voted

Email Support for Expired Subscription

10.0

"So yeah, I had a problem where my subscription ran out and I was like oh nooooooo what am I gonna dooooo so I sent an email to support and BAM Nico..."

By: aaliyah Read on →

Reviews (39)

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Hooked pretty quick

G
Gaylord Tromp

1 reviews

9.6
Overall Rating
Would buy here again
Yes

Right after my first export last winter I knew — Wondershare made editing easy, kind of fun and dependable.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Worth the worry

C
C. Hirthe

1 reviews

9.6
Overall Rating
Would buy here again
Yes

I hesitated 'cause of my bad back during the move, but doubts vanished — it helped, quick delivery.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Not what I hoped

R
raoul

9 reviews

5.6
Overall Rating
Would buy here again
No

I was skeptical about their big '7-day money back' line, and that doubt turned out real. Used app under an hour, didn't suit me, asked for a refund and got nowhere. Heads up.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
8.0

Do you already have an account?

Rough start, smooth finish

Z
Z. Wolff

1 reviews

9.0
Overall Rating
Would buy here again
Yes

Needed something simple after a messy old editor; Filmora felt iffy at first, timeline is clean, now I'm happy.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

Do you already have an account?

Pleasant little surprise

R
Rigoberto

10 reviews

9.0
Overall Rating
Would buy here again
Yes

I actually stumbled on it in a friend's kitchen — she showed me the app and I gave it a spin. Feels surprisingly smooth, controls are simple, colours look right on my laptop and it didn't bog down my system. Happy I tried it, would recommend.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Not what I hoped for

K
Keeling

19 reviews

7.0
Overall Rating
Would buy here again
Yes

Surprisingly, saw this on a tech forum and a buddy told me to try it, so I downloaded it to salvage photos from an SD card. It showed "recovered" files, which gave hope, but many wouldn’t open and their refund was denied — kinda annoying, but it tried.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
10.0

Do you already have an account?

Surprising charge, fixed

L
Laurie

9 reviews

8.0
Overall Rating
Would buy here again
Yes

Overall, happy — it worked out. At first I was sceptical; got charged for a subscription I never used. I first saw it on a coworker’s laptop and recommended it. Support was slow but refunded me.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

Sneaky billing, usable app

S
S. Sawayn

2 reviews

5.6
Overall Rating
Would buy here again
No

I needed a quick video editor for a move (and yes, I was stressed). The price looked like a one‑year deal but then started charging monthly — annoying and sneaky. Had to contact support, they refunded part but it took time. Weirdly, the software itself did a good job, no crashes, so mixed feelings.

Detailed Ratings

Order
4.0
Service
6.0
Price
4.0
Delivery
8.0

Do you already have an account?

Odd first impression

L
Langworth

28 reviews

7.0
Overall Rating
Would buy here again
Yes

I first saw it because a coworker waved it at me and said 'try this', so I did. The homepage looked sketchy and I backed out, but the software itself is surprisingly smooth and simple to use — like it just sits there and works. I freaked about billing at first, but support helped and I'm glad I gave it another shot.

Detailed Ratings

Order
8.0
Service
6.0
Price
6.0
Delivery
8.0

Do you already have an account?

Late-night win

K
Ken Purdy

1 reviews

8.0
Overall Rating
Would buy here again
Yes

Used it for the first time last week, late night while drinking coffee, and my first impression was, uh, messy — kept asking me to restart my phone. I fiddled, thinned patience, called support a couple times. Not perfect. Then one morning it just synced and stayed. I actually smiled. Little quirks remain, but it does the job for sure.

Detailed Ratings

Order
8.0
Service
6.0
Price
8.0
Delivery
10.0

Do you already have an account?

Three purchases, one headache

E
erin

12 reviews

5.6
Overall Rating
Would buy here again
No

I bought three different Wondershare tools 'cause I thought they'd help with quick edits at home for school stuff. Big regret — the apps were buggy, the AI bits drained credits I didn't know about, and that annoyed me the most. Support took forever and never fixed anything, so I ended up doing workarounds. It's usable if you only need basics, but I expected more value.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
8.0

Do you already have an account?

That small moment of relief

O
O'Conner

2 reviews

9.6
Overall Rating
Would buy here again
Yes

I remember the exact moment I knew I was satisfied — I’d cancelled the subscription and braced for trouble, but nothing weird happened. No surprise charges, card stayed untouched, and a real person replied to my message within a day. It felt like someone actually cared, and they even let me remove my payment info without drama. Kinda relieved, honestly. If you’re cautious, give support a quick call first — they’re mellow and helpful. Glad it ended cleanly, saved me the hassle for good.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Trial turned into a year

E
Erick Harvey

1 reviews

5.0
Overall Rating
Would buy here again
No

It caught me off guard one morning when I noticed an annual charge instead of the cheap 7‑day trial I thought I signed up for. The app itself works fine — snag-free, looks decent — and I only used it two days. But the sign-up flow quietly locked me into a non‑cancellable yearly plan and only let me cancel the visible trial. I emailed support on Sept 17, explained the mix‑up, asked for a refund and they refused. Mildly annoyed, but at least I spotted it fast.

Detailed Ratings

Order
4.0
Service
6.0
Price
4.0
Delivery
6.0

Do you already have an account?

Almost got burned

L
Laila Tremblay

1 reviews

6.0
Overall Rating
Would buy here again
No

I saw this in a promoted clip and a friend had suggested it, so I bit — after hesitating because it looked cheap and the reviews were mixed, but the interface looked decent. I needed to move iPhone data to Android urgently so I downloaded MobileTrans. It just wouldn't finish the transfer after several tries. I opened a support ticket, uploaded screenshots and logs they asked for, then they told me to reinstall (which I did, twice). Still nothing. Meanwhile I paid for a different tool that worked on the first try (annoying). I asked for a refund since it was a technical fail, but the response was slow and not helpful. I expected better; feel wary now, honestly.

Detailed Ratings

Order
6.0
Service
4.0
Price
6.0
Delivery
8.0

Do you already have an account?

Mixed but solid

L
Loy Graham

1 reviews

8.0
Overall Rating
Would buy here again
Yes

the UI gets cluttered and once in a while a convert stalls. Still, it surprised me with fast, clean output more times than I expected, so I'll stick around.

Detailed Ratings

Order
8.0
Service
8.0
Price
8.0
Delivery
8.0

Do you already have an account?

Half a promise

O
Otho Padberg

1 reviews

7.0
Overall Rating
Would buy here again
Yes

the editor itself runs fine, exports okay and is actually decent for simple cuts, but basically everything flashy is locked. Most effects, transitions and even decent music sit behind Filmstock Premium, and you still need to buy AI credits for stuff like speech-to-text. Felt a bit bait-and-switchy, honestly. After a day I was sceptical, but then I used it for a small project and it did the job, so I’m torn. Bottom line: useful as a basic editor, frustrating if you expected the whole kit.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
10.0

Do you already have an account?

Misleading trial, decent look

K
Kenyatta

5 reviews

6.0
Overall Rating
Would buy here again
No

I clicked the ‘free trial’ late one night because the ad made it seem like the whole editor was covered. The trial turned out to be for assets only, and I bought a yearly sub by mistake. I cancelled right away — didn't even open the project — and appealed twice with clear reasons. Their policy even says wrong purchases can be refunded if unused, but support just wouldn't budge. The software itself looked slick, I was excited, but the customer service left a sour taste, so I won't keep it.

Detailed Ratings

Order
4.0
Service
4.0
Price
6.0
Delivery
10.0

Do you already have an account?

Sketchy billing, partial refund

A
A. Schowalter

5 reviews

4.6
Overall Rating
Would buy here again
No

on a fresh visit you see a "monthly" price, but without cookies or on a different screen the annual charge appears later — feels sneaky and borders on drip pricing. I’ve got screenshots and tested it myself; it reads wrong. If you try them, document everything and don’t assume a monthly option is actually offered. I’m mildly relieved they offered a partial fix, but still annoyed. Hope they sort it properly soon; others shouldn't be surprised.

Detailed Ratings

Order
4.0
Service
4.0
Price
4.0
Delivery
6.0

Do you already have an account?

Video editing software

B
B. Wuckert

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I bought this video editing software from the company and it's amazing, eh. It's got so many features and tools to make your videos look pro, and the customer service is top-notch, I tell you. Whenever I have a tech problem, they're quick to help and don't stop until it's fixed, eh. You can really tell they're pros and they're kind too. I'd definitely suggest this company if you need video editing software, for sure.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

Do you already have an account?

Surveillance video file recovery software purchase

N
Nadia Marks

1 reviews

3.0
Overall Rating
Would buy here again
No

I bought the software after seeing a good review on YouTube. But when I tried to get back my video files from my surveillance system, the software said the files were messed up. Customer service wasn't much help, they wanted me to send them files to figure out what was wrong. I shouldn't have to do their job for a product I spent money on! I asked for my money back during the 7-day trial, but they said no at first.

Detailed Ratings

Order
4.0
Service
4.0
Price
2.0
Delivery
2.0

Do you already have an account?

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About Wondershare

Wondershare Technology is a global leader in application software development with a focus on multimedia tools, creativity software, and utility applications. Founded in 2003 in Shenzhen, China, the company has since expanded its operations globally, catering to users in over 150 countries. Wondershare is renowned for its innovative solutions like Filmora (a video editing software), PDFelement (a PDF editing tool), and Dr.Fone (a smartphone data recovery software), among others. The company’s mission is to provide easy-to-use software that enables people to access and manage digital media, as well as to protect and optimize their devices. Over the years, Wondershare has gained recognition for its commitment to research and development, ensuring their products not only meet but exceed the expectations of both casual and professional users around the world.

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🌐 wondershare.com

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Last update: October 24, 2025

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