PrivateVPN Reviews
Reviews (9)
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PrivateVPN purchase
I recently bought PrivateVPN and I've been using it for a few weeks now. All in all, my experience with their customer service has been really positive. Whenever I've had any issues with my connection, I could easily reach out to the support team through the chat. The reps have always been quick to respond and ready to assist. For example, there was one time I had a problem with my connection and I was helped by a guy named Tom. Tom was really patient and gave me clear instructions on how to fix the issue. He went out of his way to make sure everything was sorted out, and I could use the VPN without any more interruptions. I really appreciate Tom and the rest of the support team for their effort and professionalism.
Two months of experience
After using the service for two months, I gotta say I'm super happy with how it's been working. They might not have as many servers as other VPN providers, but the ones they do have are fast and reliable. I like that they prioritize quality over quantity, it definitely makes browsing seamless. The Wireguard links are so impressive, they provide fast and stable connections for secure browsing. And when it comes to tech support, I haven't needed to reach out yet because everything has been working perfectly.
Six years of exceptional customer service
I've been using this product for six years now, and the customer service has been amazing. The company really goes out of their way to make sure I'm happy with the service, and I've never been let down. They really put customer satisfaction first and provide a level of service that's hard to come by these days. I always feel like I'm getting my money's worth and then some with this product.
Troubleshooting VPN connectivity issues
So, I had some trouble with my VPN the other day and it was really getting on my nerves. But, this guy Ferdinand from customer service was amazing. He walked me through fixing the problem patiently and we got it sorted out. I was really impressed by his knowledge and dedication. Now I feel like a real pro with my VPN settings. Big shoutout to Ferdinand and the rest of the customer service team for their awesome help!
I got 3 months of that thing
So I had this issue for about 3 months and then I couldn't log in on my computer. Big shoutout to Dale from support for fixing it real quick (like, 10-15 minutes)! Thanks a bunch, Dale!
Helped me with problem
So, I had this issue and needed some help, eh? They totally helped me right away and fixed everything in just a few minutes. It was amazing service and I was really happy with how things turned out. I would totally recommend it to all my buddies, for sure.
My purchase was quick and easy
The customer service at this place is just awesome! Every time I've had an issue, the staff there have been so helpful and actually fixed it for me. I remember this one time, they were so quick to respond and really took the time to make sure my problem was solved. I was amazed! It's like they truly care about their customers. I'm definitely gonna continue shopping from them.
Quick resolution of login issue
I had this annoying problem where I couldn't log in because the system kept saying my username and password were wrong, even though I was sure they were right. So, I asked for help and was happy that the support team got back to me quickly. Dale was super helpful and fixed the problem in just a few minutes. I'm grateful for the fast and good customer service I received.
Quick resolution of billing issue
I had a problem with my subscription renewal charges, so I contacted customer service through the chat. JC replied quickly and assisted me in resolving the issue. I was happy with how fast and well they handled the situation. Big thanks to JC for the awesome service!
