PrivateVPN reviews

I had to get some help with a program because my regular VPN was acting up. The support team fixed it quickly and professionally, and everything was working again the next day. I really appreciate their help and how efficient they were. Thanks a lot!

I've been using this VPN service for a while and I'm really happy with how well it works. I like that I can use different connection methods, like Wireguard, which have made things better for me. The blog they have is also great for learning more about VPNs.

The other day, I had trouble accessing iPlayer while I was traveling. I tried to fix it on my own but couldn't, so I reached out to customer service through the chat. The chatbot couldn't help me, but then I got connected to a real person named Tom.

Tom was super quick at getting back to me and helped me figure out what I was missing. He stayed with me in the chat until I confirmed that everything was working. Thanks to his fast and professional help, I could watch my show without any more issues.

Usually, I don't really need help from customer service because this VPN service is so reliable. But when I did need help, the support was really good. Tom's help was amazing, and I'm impressed with the service they gave me.

I chatted with this person named JC and they were really nice and helped me fix my issue quickly. They even checked in with me later to make sure everything was still okay.

I had a problem with my Windows or antivirus software, so I had to reinstall my VPN. The support team helped me quickly and set everything up on their end without any issues. This is the kind of service I always get from this VPN provider and I think other people should use their services too.

Had a little trouble signin' in, so I reached out to the support team. They got back to me real quick and fixed the problem in just a couple of days. JC from the support team was super friendly and even checked in to make sure everything was workin' right. Really great support service, thanks a lot!

I've been using this VPN since 2018 and it's hands down the best one I've come across. Whenever I run into any issues, their team goes above and beyond to fix them, no matter how much time it takes. Huge thanks to the team!

So I had this issue for about 3 months and then I couldn't log in on my computer. Big shoutout to Dale from support for fixing it real quick (like, 10-15 minutes)! Thanks a bunch, Dale!

I gotta tell ya, the customer service at this VPN company is amazing. Whenever I have a problem, they get back to me real fast and always come up with a solution that actually helps. The Helpdesk team is super patient and friendly, you can almost feel their relief when they sort out my issue. Mac, especially, went above and beyond to guide me through a few emails with screenshots to fix my problem. I've been telling all my buddies about this company for years now because of how great their service is.

So, I had this issue and needed some help, eh? They totally helped me right away and fixed everything in just a few minutes. It was amazing service and I was really happy with how things turned out. I would totally recommend it to all my buddies, for sure.

Oh my goodness, I was really annoyed with my redmi phone always shutting off my VPN. I tried everything, but nothing seemed to work! Luckily, I contacted customer service and they were extremely helpful. They reminded me to download the config files without translating the page, and it made a huge difference!

I just signed up for this VPN service, eh, and I gotta say, my experience was pretty good, eh. I needed to set up a new account right quick, and even though they told me it might take a day or two, they got 'er done in like a minute, eh. Then, I needed a hand with installing everything, 'cause my Windows 10 was actin' up. Tom, one of the fellas on the team, was real helpful and knew his stuff. I gotta give props to Tom and the rest of the crew for all their help. Cheers!

After using the service for two months, I gotta say I'm super happy with how it's been working. They might not have as many servers as other VPN providers, but the ones they do have are fast and reliable. I like that they prioritize quality over quantity, it definitely makes browsing seamless. The Wireguard links are so impressive, they provide fast and stable connections for secure browsing. And when it comes to tech support, I haven't needed to reach out yet because everything has been working perfectly.

I was so surprised by how quick and helpful the customer service was when my VPN stopped working in my country. They fixed the issue right away and even checked back a few days later to see if everything was still good. Their service really impressed me and went above and beyond what I expected.

I had a problem with my subscription renewal charges, so I contacted customer service through the chat. JC replied quickly and assisted me in resolving the issue. I was happy with how fast and well they handled the situation. Big thanks to JC for the awesome service!

So, I've tried a bunch of other VPNs before, but let me tell you, this one is amazing! It's got everything I need - super fast, lots of sites to choose from, and even open ports for those who are into that. And the customer support is top-notch. Honestly, I can't recommend it enough!

So, I had some trouble with my VPN the other day and it was really getting on my nerves. But, this guy Ferdinand from customer service was amazing. He walked me through fixing the problem patiently and we got it sorted out. I was really impressed by his knowledge and dedication. Now I feel like a real pro with my VPN settings. Big shoutout to Ferdinand and the rest of the customer service team for their awesome help!

I've been using this product for six years now, and the customer service has been amazing. The company really goes out of their way to make sure I'm happy with the service, and I've never been let down. They really put customer satisfaction first and provide a level of service that's hard to come by these days. I always feel like I'm getting my money's worth and then some with this product.

I had this annoying problem where I couldn't log in because the system kept saying my username and password were wrong, even though I was sure they were right. So, I asked for help and was happy that the support team got back to me quickly. Dale was super helpful and fixed the problem in just a few minutes. I'm grateful for the fast and good customer service I received.

I recently bought PrivateVPN and I've been using it for a few weeks now. All in all, my experience with their customer service has been really positive. Whenever I've had any issues with my connection, I could easily reach out to the support team through the chat. The reps have always been quick to respond and ready to assist. For example, there was one time I had a problem with my connection and I was helped by a guy named Tom. Tom was really patient and gave me clear instructions on how to fix the issue. He went out of his way to make sure everything was sorted out, and I could use the VPN without any more interruptions. I really appreciate Tom and the rest of the support team for their effort and professionalism.

The customer service at this place is just awesome! Every time I've had an issue, the staff there have been so helpful and actually fixed it for me. I remember this one time, they were so quick to respond and really took the time to make sure my problem was solved. I was amazed! It's like they truly care about their customers. I'm definitely gonna continue shopping from them.