All reviews of rebekah
Review about: Peoples
Missing earrings
My experience with this retailer has been so frustrating and disappointing. I got a pair of earrings for $95.52, but when I got the package, it was totally empty - no earrings, no packing slip, nothing. I contacted customer service right away, and though they were nice, it took way too long to sort things out. They said their worker put the earrings in the box, but I never got them. It's not just about the money now, but the principle - why should I suffer for their maybe security issues? It feels like they robbed me of my cash and the fact that there's still no solution just makes me feel like they're not listening to me at all.
Review about: American Express
Unauthorized transaction, late payment, poor customer service
I had a really bad experience with customer service at this credit card company. I saw a charge I didn't make on my account, so I called to dispute it. The person I talked to didn't help me at all and even suggested that I was to blame for the unauthorized transaction. On top of that, I wasn't told about a missed payment and ended up with a late fee, even though I always pay on time.
Review about: Gymboree
Online order never received
My recent online order never showed up, even though I got a confirmation email and tracking number. I called the delivery company, but they just told me to talk to the store's customer service. When I did, they said there was nothing they could do and that I'd have to ask my bank for a refund. It was really annoying and a letdown, because I was excited to get my stuff.