Zagg - Overall Rating based on 19 reviews
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Zagg screen protector purchase
Even though I bought a screen protector with anti-reflective technology, I was pretty bummed to see that I could still see my reflection really well. It seems like the stuff they said about the product wasn't true.
Screen protectors
The screen protectors were highly recommended, so I decided to buy some from the website. However, when I tried to use a discount voucher for first-time buyers, the code didn't work. I reached out to live chat for help, and found out that the discount wasn't valid in the UK. They did apologize though, and gave me a £10 credit. Later on, I got an email asking me to rate my live chat experience, which I did positively. In return, they gave me a 20% voucher that also didn't work. The £10 credit wasn't applying to my purchase, which was frustrating. When I contacted customer service, the calls kept getting disconnected and they weren't helpful at all.
Glass screen protector purchase
I recently bought a glass screen protector for my phone from this company. I accidentally dropped my phone, and the screen protector did a great job of keeping my phone's screen safe. But when I contacted the company to get a replacement under the lifetime warranty, I was bummed out by the extra costs. Turns out the 'free' replacement wasn't really free, since I had to cover the postage and pay for an 'upgrade' because my original product was out of stock. It was disappointing to learn that the lifetime warranty wasn't as simple as it sounded, and the whole ordeal left me feeling deceived and unsatisfied. I'd advise others not to rely too much on this company's warranty promises.
Screen protector purchase
I bought a screen protector the other day and it was a total letdown. The instructions were confusing and the protector itself was just plain cheap. On top of that, the cover came in two pieces, so now there's this annoying line running down the middle of my screen. Total waste of money.
Recent phone case purchase
I'm really bummed about how slow this company's shipping service is. I ordered two things and they took forever to arrive, way past the 30-day return period. I really liked the phone cases, but if I can't get them from local stores, I probably won't shop here again.
Case that peels off
I bought this case that seemed super cool for my phone, but after just a few weeks, the finish started coming off! I paid $23 for the Denali and it was looking great at first, but now it's looking like trash. I looked at the images and descriptions again and it looks like all their cases have this issue. They must be aware that it's low quality, but they still keep selling it!
Lifetime warranty screen cover replacement
As a Zagg customer, I had a frustrating experience trying to get a replacement screen cover with my lifetime warranty. A few years back, I bought a screen cover with a lifetime warranty, but found out they no longer had it for my phone model. I emailed Zagg, and they responded quickly saying they would sign me up for a different screen cover. When I tried to order it, I was surprised to see a charge on it. I sent follow-up emails but got no response, so I had to call customer service. After waiting in the queue for 45 minutes and getting disconnected, I finally spoke to someone. I was disappointed to learn that the glass cover I wanted was no longer made, and they offered me a plastic one with an extra charge for delivery ranging from £8-£10. Feeling let down, I decided not to buy the plastic screen protector and will look for a cheaper option locally. It's sad to see that the warranty I paid for didn't give me the service and quality I expected from Zagg.
Screen protectors purchase
I recently bought some screen protectors from this company and spent over $100. But man, my order never even shipped! It's been 4 months and I still don't have anything. So frustrating, right? So, I go ahead and order a replacement, cost me $10. It said it shipped, but it's been a whole month and I still don't have it. I've even sent a bunch of support requests, and no response. Seriously, the service from this company? Terrible. I am so not satisfied.
Zagg Screen Protector Purchase
I got a Zagg screen protector for my tablet at a store about a year and a half back. After hardly using it, the charging port on my tablet konked out and I couldn't charge it. I tried to contact Zagg for some help, but they only had internet support and the replies I got seemed super robotic. With no way to talk to a real person and the warranty only lasting a year, I had to switch to a different brand of screen protector. Even BestBuy couldn't do anything to fix the problem.
Phone screen protector purchase
I recently bought a screen protector for my phone from the local phone store, but it didn't work well. I contacted Zagg because they have a lifetime warranty, but dealing with them has been a letdown. It took months to get a replacement, and when I finally got it, it was not good quality and nothing like the original one. Their customer service wasn't great either - long waits and unhelpful responses. To top it off, they don't even have a replacement for my phone model anymore because it's not popular. So now I'm stuck without a working screen protector and feeling frustrated and out of money thanks to Zagg.
Replacement screen protector
I bought a new screen protector to replace the ones that broke so fast, but then my account got deleted out of nowhere during a website update. So now I have to go through the whole process of signing up again and doing the warranty thing all over. And on top of that, I can't even find the receipt I need to re-register. It's just so sketchy and not cool at all. Dealing with customer service was a total nightmare. I can't believe that well-known stores sell these kinds of products.
Screen protector purchase
The screen protector I bought didn't really do the job in protecting my phone. So, I contacted customer service to ask for a replacement and they told me it would take three weeks to get here. On top of that, I was a bit bummed out to find out there was a $10 shipping fee for the "free" replacement, which seemed kinda steep for such a tiny thing. When I asked about faster delivery options, customer service wasn't very helpful and their responses didn't really satisfy me.
Durable but dented
It just didn't feel right, I couldn't trust it.
Lifetime guarantee screen protector
This screen protector with a lifetime guarantee was such a letdown. I thought it would last a good while, but it ended up cracking after only 3 months, even though I didn't even drop it. I reached out to customer service and had to wait for over a month for a replacement because it was out of stock. And to add to the frustration, I had to pay for shipping for the new one. Finally got it, but it was a pain trying to put it on without those pesky bubbles, and it got messed up just from my attempts. Should've gone with Casetify instead.
Screen protector for a Samsung phone
I bought a screen protector for my Samsung phone from this company, thinking it would be better quality than what I could find elsewhere online. But, to my disappointment, the screen protector broke after only one day of use, without even dropping my phone. I was hoping for better durability, especially for the price I paid. In the end, I was not happy with the product and would not suggest it to others.
Screen protector for iPhone 15
I bought a screen protector for my iPhone 15 at this store, and after only a month, the screen cracked. I got a warranty with it, but when I went back to the shop to get it fixed, they wanted to charge me way more than what I paid for the screen. It was really disappointing, to be honest.
Protective shield for my smartphone
I just got a new phone screen protector from a local store, and the staff there convinced me to go with this one from ZAGG because they said it was super durable and had a good warranty. It was a bit more expensive than I wanted, but I figured it was worth it for the quality and peace of mind. The staff person even helped me put it on properly. But now I'm pretty disappointed because the screen cracked after just a few weeks, even though I was careful with my phone. I contacted ZAGG right away, but they said the item was out of stock and would let me know when it was available. I followed all the instructions to register the product, but still haven't received a replacement. And those constant emails from ZAGG with deals on the protector just made me more frustrated. I contacted the store where I bought it, and they reached out to ZAGG for me, but I'm still waiting for a replacement. Overall, my experience with the product and customer service from ZAGG has been pretty disappointing, so I wouldn't recommend it to anyone else.
Screen protector purchase
I just got a screen protector for my S24 ULTRA and I gotta say, I'm super impressed with how good it is. Verizon did a great job with the installation - smooth sailing all the way. And the lifetime warranty that came with it is a nice bonus. I'm really happy with the quality of the product and I can't wait to start using it.
Screen protector purchase
I ordered a screen protector and it took so long to arrive! I mean, seriously, it's just a little screen protector, not a spaceship or anything. Two to three weeks to ship it out? Like, come on. I finally got an email today saying it's on its way. Ugh, took them long enough.
Review with most votes
Screen protector purchase
I ordered a screen protector and it took so long to arrive! I mean, seriously, it's just a little screen protector, not a spaceship or anything. Two to three weeks to ship ... Read onBy: McLaughlin