Wolf - Overall Rating based on 20 reviews
Featured Reviews
Reviews (20)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Unsatisfactory purchase experience
I was really disappointed with this company. Their return policy is so strict, most things you buy are final sale. The customer service was terrible, they didn't help at all. And their prices seem fishy - they start high and then drop to where they should be. That's why so many things end up as final sale, even if they're brand new and unopened. If you pay full price and want to return something, you have to pay a 20% restocking fee plus shipping costs. It feels kinda sneaky, I wouldn't suggest buying from them.
Watch roll purchase
I recently bought a watch roll from your company and chose Next Day Air (NDA) shipping for fast delivery. But I was disappointed when my order didn't get any updates on Monday afternoon. I emailed on Tuesday and found out it wouldn't arrive until 11/9, which wasn't in line with NDA shipping. I tried calling customer service but couldn't reach anyone, so I sent another email asking for clarification and saying I wanted to cancel and get a refund if it couldn't be shipped on time. The next thing I got was an invoice that seemed like an RMA, but I wasn't sure if my order was canceled and refunded or just delayed. I wasn't happy with the service from a company known for luxury products.
Winter boots
These boots are amazing, just what I needed to get through our cold Canadian winter. The customer service was so helpful and friendly, way better than other places I've shopped at. The prices are reasonable for such high-quality stuff. And my order arrived super fast, no issues at all. I definitely suggest checking this place out for anything you need to stay warm this winter!
Two winders
I have had a tiny issue with one of my two windows, so I contacted customer service and they were really helpful! Becky was amazing and quickly fixed my problem. Now I can use both windows again and I am really happy with the service. Thanks, Wolf!
Email inquiry for advice on Cub Watchwinder
I got in touch to ask about the Cub Watchwinder and Becky, a really helpful rep, called me back pretty quick. She took her time to explain how the Cub works and gave me some really helpful info on whether it would be good for my watches. I kept an eye on the Cub for a day and was really impressed with how well it worked. All in all, I thought the quality of the product and the top-notch customer service from Wolf made it worth paying a bit extra.
Different sized cuffs for winder
I gotta say, I had a great experience with the customer service rep at this store. Becky was super helpful and knew her stuff. I needed some cuffs for my winder, and she was on it right away. She gave me all the info I needed and made sure the cuffs were shipped out quickly. Got 'em in just a few days and I'm really happy with the service. Big thanks to the whole team at the store for going above and beyond for their customers!
Faulty product, excellent customer service
My experience didn't start off too great when I got a product that was faulty, but Becky from the support team really turned things around for me. She sorted out a replacement super quickly and made sure to keep me in the loop the whole time. Becky's amazing customer service totally changed my mind about the whole situation, and she's definitely an important part of the team.
Watch winder and watch boxes purchase
Hey there, just wanted to let you know about my recent purchase of a watch winder and a couple of watch boxes from this company. I gotta say, I'm super impressed with the quality of everything I received. The watch winder works silently even from a short distance, keeping my watches in top-notch condition. And the watch boxes are well-made, giving me a stylish and safe way to store my timepieces. Overall, I'm really happy with my purchase and would definitely recommend these products to others.
Recent watch winder purchase
I bought a watch winder not long ago and it was a good buy. But, after a few months, it started making a weird noise that got me worried. So, I got in touch with customer support and Becky replied quickly. She asked for some info and then organized for the unit to be picked up for checking. In just a week, I got a new unit in great shape. The company's service has been really good, and I'm impressed by how much they care about making customers happy. I totally suggest their products and the awesome support they give.
Wolf winders watch winders
I just picked up 2 Wolf Axis winders and they are amazing! The packaging was really nice, the quality of the product is excellent, and the customer service was really great.
New winter jacket
I just bought a new winter jacket from this store and let me tell you, I am really impressed. The customer service was amazing, the staff was super friendly and knew their stuff, and they even offered free product support and exchanges. The jacket itself is top quality, super warm, stylish, and durable. All in all, I had a fantastic shopping experience at this store and I'll definitely be returning for more in the future.
Watch winder purchase
I bought a watch winder from this company not long ago and I was really happy with it. But then I had a little problem with it. I reached out to customer service and I was pleasantly surprised by how quickly they responded and how helpful they were. They really went out of their way to help me and make sure my issue got sorted out fast. All in all, I'm really impressed with the product and the customer service from this company.
Camo watch display holder
So I ordered this Camo watch display holder, but when it arrived, it was the wrong item. Instead of my watch holder, I got some small, cheap women's jewelry box in a totally different color. It was a huge letdown, since I really wanted that display holder for my collection. And to top it off, the quality of the jewelry box was not great, especially for the price I paid. All in all, I was not happy with the product or the service, so I'd advise others to be careful when ordering from this company.
Watch winder purchase
That's awesome customer service! I bought a watch winder, but the cuffs were too big for my watch. I reached out to customer service and they sent me smaller cuffs right away. It was the best customer experience I've ever had.
Watch accessory purchase
Oh man, let me tell ya, my recent purchase of watch accessories from this place has me feeling over the moon! The quality of their items is top-notch, can't deny that. But it's not just about the products, it's the whole experience. Ordering was easy peasy, service was fantastic, and the pricing was totally fair for what I got. And let's not forget about the shipping - free and my order arrived in only two days! Can you believe it? I was one satisfied customer, and I definitely recommend this place to anyone in need of top-quality watch accessories.
Replacement watch box key
I lost the key for my watch box recently and needed a new one. I found the company's website and contacted them through the contact form to ask about buying a replacement. The next day, I got a reply from a woman named Becky, which was a pleasant surprise. She was super helpful and asked for my address so she could send me a new key at no cost. I was really impressed by the great customer service I received. Becky went out of her way to make sure I got the replacement key quickly. It's not often you come across such caring and dedicated customer service, so I was truly grateful for Becky's help. I want to say a big thank you to her for making everything so simple and stress-free.
Enquiry resolution
I had a question about a product not too long ago, and let me tell you, the person I talked to from customer service was amazing! They were so helpful and quick to sort out my problem. The way they communicated was clear and to the point, and I was really impressed by how professional they were. It was honestly the best customer service I've had in a while. I usually don't leave reviews, but I just had to give credit where credit is due. Thanks a bunch.
Wolf Cub watch winder
I was a bit worried about the Wolf Cub watch winder because the lock in cuff was too big for my watch. So, I contacted customer service and got a quick and helpful reply from Becky. She offered to send me a smaller cuff for free and it arrived the next day. The new cuff fixed the problem and now the winder works great with my watch. I'm really happy with the service I got from Wolf.
Watch winder purchase
I purchased a watch winder from this store thinking it was from the EU, but it turned out to not be! I had to pay extra customs fees which I found to be completely unfair. When I attempted to discuss the issue with someone, they completely ignored me! I will not be shopping here again, and I recommend that you don't either!
Watch winder
This company has amazing customer service! I had a problem with my watch winder and had to send it back for them to check it out. The communication was great the whole time, and I got a new one in less than 10 days. I'm so happy with the service and would definitely suggest them to anyone looking for watch accessories.
Review with most votes
Camo watch display holder
So I ordered this Camo watch display holder, but when it arrived, it was the wrong item. Instead of my watch holder, I got some small, cheap women's jewelry box in a totall... Read onBy: quincy