Whistles

Whistles reviews

23 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
91%
Would buy here again
Ordering
9.4
Service
9.6
Pricing
8.0
Delivery
9.2

Featured Reviews

Spotlight: What are our customers saying?

Positive

Cute top

9.5

"I popped into the store and let me tell ya, the ladies there were just the sweetest and so helpful. They really gave it to me straight and made me ..."

Critical

Refund delay

5.0

"I brought back two things for money back about a month ago and I'm still waiting for my refund of more than £150. They told me they got the th..."

Most Voted

Big denim skirts online

9.5

"So I ordered two denim skirts online but when they came, they were both too big for me. I ended up returning them and just went to the store in per..."

Reviews (23)

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Cute top

J

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I popped into the store and let me tell ya, the ladies there were just the sweetest and so helpful. They really gave it to me straight and made me feel like a million bucks. Gotta give a shoutout to the team at the Kingston store, they are just fantastic! I'm over the moon with my new purchase, it's absolutely adorable.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Smaller size jacket purchase

A
8.5
Overall Rating
Would buy here again
Yes

The person working at the store was actually really helpful and nice, eh. Not something you see every day in shops nowadays, eh. They knew what they were talking about when it came to sizes, which was a pleasant surprise. I went in to pick up and try on a jacket, and ended up getting a smaller size because it fit me better, eh. Thankfully, they had it in the store so I didn't have to wait for a new one to be ordered. All in all, it was a good experience that caught me off guard.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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Clothing

B

18 reviews

9.0
Overall Rating
Would buy here again
Yes

I popped over to the store and was so happy with how friendly and helpful the staff were. They really went out of their way to help me find the right size and even gave me some great suggestions for things that would look good on me. I'm really looking forward to going back for some more shopping!

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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Wedding guest outfit

N

1 reviews

10.0
Overall Rating
Would buy here again
Yes

My first time at the store was really nice. The people working there were super friendly and helpful. I was looking for an outfit to wear to a wedding, and their help was so important. They helped me find the perfect dress that was really good quality and even had a little discount. The whole shopping experience was easy and quick because the staff at the store knew what they were doing and were paying attention.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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Black dress with floral details

A

23 reviews

9.5
Overall Rating
Would buy here again
Yes

I just bought a gorgeous black dress with pretty flower patterns from the store. It fits me like a glove and the quality is top-notch. I wanted something classy but different for a fancy occasion, and this dress was just what I needed. The material is nice and the style is on point, not too flashy. When I wore it, I got lots of compliments, and that made me love it even more. In the end, I'm super happy with how everything went at that store.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Dress purchase

A

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I saw this great dress at John Lewis and I absolutely loved it. I decided to head over to Whistles to see if there were any other options available. I ended up finding a fantastic deal with an extra 20% off! I was so thrilled with my first purchase from Whistles. The staff there was super friendly and really helpful. Overall, it was a great shopping experience!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Quick and helpful staff

R
9.5
Overall Rating
Would buy here again
Yes

The folks at this store were really helpful and knew their stuff. I needed some new work clothes ASAP, and they helped me find the perfect pants right away. The whole shopping trip was quick and easy thanks to their knowledge.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Pretty blouse purchase

R

2 reviews

9.5
Overall Rating
Would buy here again
Yes

The person at the store in Amersham was super friendly, nice, and helpful. She gave me honest advice that made me feel good about buying. I really liked her help and it for sure makes me wanna shop there again.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Bag return

K

8 reviews

6.0
Overall Rating
Would buy here again
No

Hey, so I brought back a bag in March and they told me everything was good to go for my refund within 3 days. But it's been well over a month now and I still haven't seen that money show up in my account. I've tried reaching out to them a bunch of times but they keep giving me the run-around and not really saying anything helpful. They even tried to make it up to me by offering free next day shipping on my next order, which feels pretty insulting considering the whole mess. Such a bad experience.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Black leather jacket

P

1 reviews

9.5
Overall Rating
Would buy here again
Yes

The people who work at this store must have had some seriously good customer service training because they are always super nice and helpful. I went in there searching for a black leather jacket, and they not only helped me pick out the perfect one but also gave me some tips on how to style it. The service at this place is top-notch, and I always walk out of there feeling like a million bucks.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Remmie jumpsuit purchase

M

4 reviews

9.0
Overall Rating
Would buy here again
Yes

I recently ordered the Remmie jumpsuit over the phone from the store in Leeds because it was out of stock online. The staff was really helpful when I called, even though it was a bit annoying that the website wasn't updated. I wanted to pick it up in-store but the hours listed were wrong, so they kindly offered to ship it to me. The jumpsuit arrived quickly in just 2 days, and I love it - exactly what I wanted. Big shoutout to the staff at the Leeds branch for being so nice and helpful the whole time.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
10.0

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High quality investment pieces

J

3 reviews

9.5
Overall Rating
Would buy here again
Yes

The folks working at this store really know their stuff and go out of their way to help you. They have a fantastic range of top-notch clothes that are definitely worth the slightly higher cost. I've noticed that the stuff I've bought here before has lasted me ages and saved me cash in the long run. Plus, when you invest in better quality pieces, you're also helping to cut down on waste and avoid those regrettable purchases from cheaper stores.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Wide leg linen trousers

S

7 reviews

9.5
Overall Rating
Would buy here again
Yes

I had such a great time shopping at this store! The staff were super friendly and really knew their stuff, they even suggested items I would like based on my taste. The quality of the products was amazing, and I ended up finding the perfect pair of wide leg linen trousers I was looking for. They had such a great variety of items that I had a tough time deciding what to buy, everything looked so good! All in all, I was really impressed with the service and the top-notch quality of the products.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Refund delay

R

1 reviews

5.0
Overall Rating
Would buy here again
No

I brought back two things for money back about a month ago and I'm still waiting for my refund of more than £150. They told me they got the things on April 15th and that I would get my money back in 3 days. But today is May 9th and I still haven't seen any sign of my cash. I've reached out to customer service on the phone and through chat, and they blame it on payment issues in their system. Even though they know I returned the stuff, they're not offering to manually give me my money back. This kind of service just isn't right for a big company like this. It's frustrating to hear that lots of other customers are going through the same thing. The company's lack of responsibility is disappointing and I expect better from a brand that's supposed to be good. I won't be buying anything from them again.

Detailed Ratings

Order
8.0
Service
4.0
Price
6.0
Delivery
2.0

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Ivory cashmere cardigan

M

4 reviews

8.0
Overall Rating
Would buy here again
Yes

I just bought a nice ivory cashmere cardigan online, but had to send it back. When I got it, I saw it wasn't ivory like I thought, but more of a yellowish beige. I was bummed because I already have two other cardigans in different colors that I totally adore. The cashmere is always top-notch, but the wrong color on this one was a bit of a letdown.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
6.0

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Live chat experience

M

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I had a really good time chatting with customer service at this store. I had some questions about a product I was looking at, and the person helping me, Amadeep, was super helpful and knew their stuff. They took the time to answer all my questions thoroughly and made sure I had everything I needed to decide. I was really impressed by how professional and willing to help they were.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Dress purchase with assistance

R

4 reviews

9.5
Overall Rating
Would buy here again
Yes

The store was really well-stocked and everything was so nicely organized, which made it really easy and fun to look around. But what really made my shopping trip amazing was the super helpful assistant who went out of her way to suggest things and bring me more stuff to try on. She even brought me a pair of shoes to go with the dress I was trying on. It was so helpful to see the whole look put together. I wouldn't have found the perfect dress without her! I was really impressed by how much she knew about the products and how she was so willing to help me find exactly what I wanted. Overall, the great selection in the store, the nice layout, and the awesome service made it an unforgettable shopping trip.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Recent clothing purchase

D

25 reviews

8.5
Overall Rating
Would buy here again
Yes

I just bought some stuff at this store and I gotta say, I was pretty happy with how I was treated. The folks working there actually listened to what I wanted and showed me things without pushing me to buy anything. I liked that they said they could order my size if they didn't have it in stock, without me having to commit to buying it. Plus, how they arranged the clothes by color made it a lot easier for me to find stuff I like. All in all, it was a good shopping experience.

Detailed Ratings

Order
8.0
Service
10.0
Price
8.0
Delivery
8.0

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My new pink dress

S

11 reviews

9.5
Overall Rating
Would buy here again
Yes

I love going to this store! The people who work there are so nice and they know everything about the clothes. They always help me find what I’m looking for and the store is really well organized. The new dress I bought is so pretty and I’m really excited to wear it!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Cute clothes

K

1 reviews

9.5
Overall Rating
Would buy here again
Yes

I went to this really awesome store and they had the most adorable clothes ever! The people working there were so friendly and helped me figure out my size. Plus, they were playing some really cool tunes, so I had a blast trying on different outfits. And to top it all off, they even wrapped up my purchases all nicely before I headed out!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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About Whistles

Whistles is a contemporary fashion brand based in the United Kingdom. Founded in 1978, it initially started as an independent boutique before expanding into a globally recognized label. Whistles specializes in creating high-quality, fashion-forward clothing and accessories for women and, in recent years, has also introduced a menswear collection. The brand is known for its modern, refined designs that incorporate sleek silhouettes, attention to detail, and a focus on sustainable and ethical practices. Whistles has evolved to cater to a modern, discerning customer base, seeking to blend timeless style with the latest trends.

🌟 How did Whistles shine for you?

Contact Information

83 Eversholt Street

NW1 1BU London

United Kingdom

📧 enquiries@whistles.co.uk

☎ 03303633363

🌐 whistles.com

Categories Whistles

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Last update: November 29, 2024

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