Watchmaxx - Overall Rating based on 21 reviews
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Omega Watch purchase
I just bought an Omega Watch from WatchMaxx and I gotta say, I was super impressed with the whole thing. The watch looked exactly like it did on the website and the shipping was right on time. Everything from checking out the website to getting my order was easy and stress-free. The customer service team knew their stuff and helped me out with all my questions, which made me feel good about buying it. I'm grateful for the care they put into making sure I had a good shopping experience.
Watch I wanted
I was able to get the watch I was eyeing from Watchmaxx and I am thrilled! The price was really good and they shipped it really quickly. I was so pumped when it arrived, it's awesome! I will definitely be buying from them again.
I'm so stoked about my new watch!
OMG, you know that watch I've been dreaming about forever? Well, guess what? I finally found it on their website! My watch is seriously the prettiest thing ever! And get this - it actually arrived earlier than expected! How cool is that, right? This is just the start of my shopping journey with them, I'm so excited for all the awesome stuff to come. Thanks a bunch, Watchmaxx, you guys are totally rad!
Oris watch purchase
I just bought an Oris watch from this store. They didn't have as many options as other places, but the service was top-notch and I got a great deal on the watch I was looking for.
store display watch misrepresented as brand new
I just bought a watch from this store and I was so disappointed to find out that it wasn't brand new like I thought. It was actually a store display model. I felt like Watchmaxx wasn't being upfront and honest with me, which really let me down. I had to shell out more cash for shipping and restocking fees just to send the watch back. I even mentioned reporting them to the BBB, but they didn't seem to care about their shady behavior. I would definitely steer clear of this store.
Watches
I bought a few watches from Watchmaxx recently, and 2 out of 3 orders were delayed in shipping. One order I made in early June still hasn't been sent out by mid-July. I tried contacting customer service many times, but they never said sorry for the delays. I've worked in retail before, so I expect good customer service. Watchmaxx didn't meet my expectations in that regard. Even though their prices are good, their customer service needs to improve in terms of communication and taking responsibility.
Excellent customer service
I gotta say, I was super impressed with the customer service I got. The staff went the extra mile to make sure they met my needs and were so attentive throughout. I really appreciate how they made sure I was happy with my purchase. I'm really happy with the whole experience and would definitely think about buying from them again in the future.
New watch purchase
I just got this new watch from Watchmaxx, but there were some problems with it. However, I was really impressed with how fast and well they handled the situation. At first, I wasn't sure, but their amazing customer service totally won me over. I'll definitely be buying from them again for sure.
Late delivery notification
I really liked how Watchmaxx kept me in the loop when my package got delayed by the shipping company. It was nice to see that they were handling everything and updating me along the way. Even though my watch ended up coming a bit later than I thought, I didn't have any issues or anything. Being a newbie customer, this whole thing really made me feel good about buying from them.
Oris watch purchase
I bought an Oris watch from Watchmaxx recently and I gotta say, I was pretty let down by the whole thing. They hit my credit card right after sending the invoice, but then, just two days later, they tell me the coupon I used isn't good anymore. I asked if I could just cancel my order, but no one's gotten back to me yet. Really not happy with Watchmaxx's service, to be honest.
Birthday gift purchase
The website had some issues with verifying my order, which was a bit annoying, but luckily Ben came to the rescue and fixed everything up, making the whole process easier. The watch arrived quickly and on time, which was great, and it looks amazing! It was the ideal present for my son's birthday, and he really adores it. We are very happy with our shopping experience at Watchmaxx and will definitely be back for more purchases in the future. Thanks a lot for the awesome service!
Recent watch purchase
I had a really disappointing experience with their customer service recently. I bought a watch from them online and when it arrived, it wasn't working properly. I tried contacting them through email twice but didn't hear back from them at all. It was really frustrating to receive a broken watch, and when I finally did get a response from customer service, they told me to take it to a jeweler for a battery replacement. It's not fair that I have to deal with this inconvenience because of their mistake. On top of that, they wanted me to pay a restocking fee and didn't cover shipping costs, which just made the whole experience even worse. Based on this recent experience, I would not recommend their services to anyone.
Brand new watch at a great price
I gotta admit, I was a bit nervous at first about buying from a non-authorized dealer because I was worried about not having a warranty from the factory. But after doing some digging, I discovered that Watchmaxx is a legit company with a solid reputation. I decided to go for it, and I'm happy to report that I'm super happy with my purchase. The watch I got was exactly what I was looking for, brand new, and at an amazing price. Everything has been going great so far, and I'm feeling good about my choice to buy from Watchmaxx.
Fifth successful transaction
As someone who keeps coming back, I gotta say I've always had good vibes with Watchmaxx. Every watch I've gotten has been exactly what they said it would be, including my latest one. The whole buying process has been smooth as butter, and I've been a happy camper with every purchase. I've even sprung for next day shipping a few times and it's totally taken away any worries about when my watch will arrive. I'm definitely gonna be going for round six soon.
Recent purchase
I ordered a watch online and it arrived quickly, which was great. But then I ran into problems when I had to return a faulty watch that was still under warranty. I sent multiple emails but didn't hear back from anyone. Eventually, I managed to get through on the 1-800 number, but they couldn't give me any updates on the repair status. It was a really disappointing experience overall.
Easy transaction, discounted pricing
I recently bought a watch from WatchMaxx and I have to say, it was one of the easiest transactions I've had when shopping for watches online. This was my second time using their website and once again, they didn't let me down. They have a great selection of watches and their prices are really competitive. The only thing that gives me a little pause is the warranty issue. Since they're not authorized dealers for most watch brands, it's something to keep in mind before you buy. But if that doesn't bother you, then WatchMaxx is definitely a great spot for all watch lovers and horology enthusiasts.
Diamond cut earrings purchase
I just bought a pair of diamond cut earrings for a special birthday, eh? But when the package came, it was the wrong item. I called customer service and they said to send back the wrong order for a new one, which would come right away with next-day delivery. But I'm still waiting for the replacement and haven't gotten a tracking number like they said. This lack of communication and not keeping promises is not cool. I expect better service from a company like this.
8th watch purchased
Eh, so as a loyal customer of Watchmaxx, I've gone and bought my 8th watch from them in the past 2 years, and I gotta say, every time has been an absolute pleasure. Watchmaxx always offers competitive prices, makin' it easy for me to compare with other places. And let me tell ya, the delivery is quick - usually get my orders within 4 days. The quality of the watches I've gotten has been top-notch, no issues so far. You can bet I'll be keepin' my business with Watchmaxx for all my future watch needs, eh.
My fancy watch
Got my fancy new watch, eh! Had a few hiccups with the delivery, but no biggie. The watch was jostled around in the box, but thankfully, no damage. Everything's working perfectly, just that the crown is a tad stiff. The watch is so darn pretty, but I wish the strap was a bit thicker, you know?
Awesome experience
Eh, so listen, I had the best time ever buying a watch from this place! I ordered my watch on a Monday night and then I suddenly changed my mind about the color of the dial, eh. But you know what? Their customer service was so totally cool, eh, and they changed it for me super fast and still sent it out that day! The watch is amazing and so is their service. I'm definitely gonna buy from them again, eh!
Review with most votes
Watch purchase
I got a watch from this store and it was so easy. They have a bunch of different watches to pick from and the prices are really good. The staff there are really kind and helpful... Read onBy: domenick