Tentree - Overall Rating based on 22 reviews
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Shirts purchase
As someone who loves nature-inspired clothes, I was really looking forward to checking out this brand for some new shirts. And I gotta say, they did not disappoint! The designs are so beautiful and the quality is top-notch. I ended up buying four shirts and I couldn't be happier with my choices. The coolest thing is the Impact virtual Island feature - not only do you get a stylish shirt, but you also get to help plant trees, which is a win-win in my books. Overall, my experience with this brand has been absolutely fantastic.
Excellent customer service
So, I goofed up on an order I made with this company, totally my bad. But man, let me tell you, the customer service I got was top-notch! Those folks really went out of their way to make sure I got what I needed, even though I messed up. They were super helpful, friendly, and just great to deal with. I can't say enough good things about their professionalism and how much they care about their customers. I'll definitely be coming back because of this awesome experience.
Dark time in life
I came across this company when I was feeling really down and nothing seemed to be going right. I didn't care about how I looked or what I wore because I was so caught up in my emotions. But when I stumbled upon this company, I felt a glimmer of hope. Their focus on helping the environment and planting trees made me feel like I could be part of something bigger than myself. The clothes are not just about looking good, they're about feeling good and making a positive impact. And that's something I can support. I appreciate being able to recycle the clothes and knowing that they're made with the environment in mind. It gives me a sense of purpose and happiness to wear something that aligns with my values. The only thing I wish is that they had more feminine cuts for some of their clothes, especially for someone as petite as me. But overall, I'm so thankful for this company and the positivity it has brought into my life.
Clothing and accessories
I recently bought some clothes and accessories from this company, and I gotta say, I'm super impressed. Their stuff is top quality and they're really dedicated to sustainability and planting trees. The materials they use are awesome, you can totally feel the difference in terms of durability and comfort. Their designs are also really trendy and stylish, so it's easy to add eco-friendly options to my wardrobe.
Flannel shirt for husband
I've been buying shirts for my grandkids from this brand for ages now, and I really love how they're all about being eco-friendly. But this Christmas, I thought I'd switch things up and got my husband a flannel shirt. Sadly, after just two wears, the bottom snap fell off. It was a bummer because I've always thought their stuff was top-notch. But I shot them an email, and they got back to me super fast with a solution. They're sending a new shirt our way and suggested we donate the old one to a charity that helps out homeless folks. Good on them for making it right!
Best brand ever
I absolutely adore this brand! It's too bad they don't ship to the UK anymore, eh? The international delivery fee is just way too much for me to handle. I would have kept on shopping here forever, I tell ya!
User error with discount points
Oops! I messed up when I was ordering and totally forgot to use my discount points. But the customer service peeps were awesome, they responded super fast and sorted everything out for me. They were really nice, helped me out with everything, and made sure I was happy. You guys are the best!
Missing package
I was really looking forward to getting my hands on a comfy new sweatshirt from this company, but it turns out I ended up with nothing. The delivery was a complete mess - they claimed it was left on my porch, but it was nowhere to be seen. On the bright side, the customer service team was pretty quick to help out and they sent me a replacement without any issues. It's just too bad that I had to deal with all this nonsense in the first place.
Recent order experience
Hey there, so I had a little mix-up with my order recently because I accidentally entered the wrong address when I was buying it. Luckily, I contacted customer service and they were super helpful in fixing the issue. Even when I gave them another wrong address, they stayed calm and managed to fix it in time for my order to be sent to the correct place. It was a bit stressful, but thanks to their quick and efficient help, everything worked out in the end. By the way, their everyday tee is amazing - it's perfect for my busy life as a mom and active member of the community. The comfort, coverage, and versatility of their clothes are unbeatable.
Love the products and the commitment to the environment.
So, I had a little problem with my order 'cause there was a mix-up with my mailing address. But, gotta say, I was really impressed with how fast and efficient Customer Support was. This person, Silver, who helped me out, wasted no time in fixing the problem by reaching out to the warehouse manager. I'm thankful for their commitment to making sure us customers are happy.
Spare buttons for my jacket
I totally lost a button on my total gem of a jacket from this amazing company. I reached out to them in an email and they actually shipped me some extra buttons all the way from Canada to the UK, and get this, they didn't even charge me! How awesome is that? Like, seriously, who does that? Their customer service is hands down the best ever! I'm so excited, now I can keep rocking my favorite jacket with all the buttons still on it!
Online purchase issue resolution
I had a little problem with something I bought online not too long ago, but the folks at the store's customer service really stepped up and fixed it quickly and well. I gotta say, I was pretty impressed with how much they cared about making sure I was happy with my purchase.
Quality compostable jacket
I got this amazing jacket from Tentree as a gift, but ended up having a problem with one of the buttons. I reached out to customer service without having my receipt or order number, and they were super helpful. They sent me replacement buttons for free and their communication was really clear and polite. It was a great customer service experience that definitely made me a fan of the brand.
Awesome clothes
I got this awesome sweater from them and it's so soft and cozy. I wore it to school and all my friends wanted one too. The customer service was really nice and helped me choose the perfect size. Thank you so much!
Excellent customer service
I just wanted to share a positive experience I had with a company's customer service team. I had an issue with a garment I bought, so I sent them an email. I was really happy with how quickly they responded and resolved the problem. They didn't just give me a small discount for my next purchase, they actually sent me a brand new garment for free! I was really impressed by how much they cared about making things right. It's obvious that they really care about their customers and making sure they are happy. I am very satisfied with the service I got and will definitely be shopping with them again.
Clothes are stylish, quality, and sustainable
Just got my order from Clothes are stylish, quality, and sustainable and I am so impressed. The clothes are stylish and well-made, and also sustainable, which is a big plus for me. I've gotten lots of compliments on the quilted button-ups and they're now my favorite pieces in my closet. I had a problem with a snap on one of the shirts recently and the customer service team was quick to help and send me a new one. Overall, a fantastic company that I would definitely recommend.
Environmental commitment and great customer service
I was totally blown away by the amazing customer service and how they're all about reducing their impact on the environment at this store. So, I bought this shirt and had a little problem with it, but they sent me a new one right away. And get this - they even said I could keep or donate the damaged shirt, so there's no need for extra shipping. I think it's so great that they care that much and it really makes them stand out from other brands, you know?
Leggings
Oh my goodness, I am absolutely obsessed with this place! Their leggings are seriously the best. I've been shopping here for about 8 years now, and let me tell you, their customer service is top-notch. I remember one time I accidentally sent my leggings to the wrong address, but they were so chill about it and helped me out right away. It was honestly like the best experience ever!
See-through t-shirts
I was really let down by the quality of the t-shirts I got from this company. The fabric was so flimsy, you could see right through it. Even though it was soft, it definitely wasn't worth the price. And to make things even worse, the shipping took forever and trying to return it was a total nightmare. You gotta pay 10 bucks to send something back, and you don't even get your original shipping fee back. Plus, they only give you 30 days to return stuff, which is a real challenge with how slow they are at getting things to you. It's like they're trying to make it impossible for you to give back their crappy products.
Never received order #EU2301
I had a really bad experience with my recent order from Tentree. Unfortunately, I never got my order (#EU2301) even though I tried reaching out to customer service multiple times. They didn't respond at all, so I had to take things further. I eventually got a refund through PayPal, but it was a frustrating and took up a lot of my time – all because Tentree didn't offer enough help. I get that things can go wrong and orders can go missing, but the fact that Tentree didn't bother to communicate or assist me was really disappointing. I hope they step up their customer service game in the future so others don't have to go through the same thing.
Review with most votes
Christmas gift jacket
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