Swarovski Crystal

Swarovski Crystal

If you are looking for jewellery, watches and other decorative items, there are many places that you can go to, but physical shops and web shops. But what is the best shop to go to? Swarovski is one of the many offerers and a very well known one at that. But what does that really say? Read what customers have to say about this brand of jewellery, watches and decorations.

About Swarovski Crystal

Swarovski Crystal was founded in 1985. Originally, the company comes from Canada, but nowadays they have many physical shops and web shops all over the world. Their products are not cheap, but they are know for their high quality crystal. The company is mostly known for its high quality jewels, but they also sell watches, accessories, Items to decorate your home like ornaments and various figurines. The products on their website are subdivided into jewellery, watches, accessories, decorations, gifts and collections. They jewellery includes necklaces, bracelets, pendants, earrings and rings. Their decoration is subdivided into sculptures, animals, characters, happy holidays, Disney, Asian symbols, Chinese symbols and more.

Services of Swarovski Crystal

You can register to receive regular updates of their new products. This registration will also give you a voucher that gives you 10% off on your next purchase. On their web shop, you can create an account. With your account, you can make use of the feature that allows you to make a wish list. You can also buy a present for someone else. If you buy a present, you can make it more personal by adding a free gift card or free gift bag. That way you can be sure that the receiver will receive the gift in the best way possible. If you don’t know exactly what you want to buy someone, for instance because you don’t know what that person already has or are not familiar with his or her taste, you can opt for a gift card. That way, the receiver of the gift can spend it on whatever item they like. If you have any questions or complaints about a product that you ordered on the website of Swarovski Crystal, you can contact their customer service. On their website they have a They ship within Canada, but also in several other countries. On their site you can find an overview with the countries that they ship to and the delivery period that it will take to have your package delivered to your home. If the product is not customised, they also offer the option of express delivery.

Complaints, compliments and tips for Swarovski Crystal

If you have any experience with Swarovski, either positive or negative, you might be able to tell what you think about this web shop. Do they deliver the quality that they promise? In your opinion, are the products worth their price? Did you receive your purchase within the promised delivery period? And how do they handle customer service? Maybe you had to fill in a complaint, so you will be able to tell us how the complaint was dealt with. Let us and other potential customers know by leaving a review with your experience, opinion and – if there are any- complaints.

What is your opinion on Swarovski? Read reviews by other customers that tell you whether this brand for jewels and watches is as high quality as it claims to be.

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Spotlight: What are our customers saying?

nat 18 months ago

Hello, I am trying to reach responsible person at Swarovski, as customer service I received and way even manager treats customer is unbelievable. You should know how you can loose treating 1 client...Read on

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Hello, I am trying to reach responsible person at Swarovski, as customer service I received and way even manager treats customer is unbelievable. You should know how you can loose treating 1 client like this one day, makes you loose 10000 another day, Order 10US00001919608 please review, case study!
I have proof from august 21 refund would be issue as order never arrived but they later on sept 4 said sorry we will not refund you!
Before that I reached them multiple times on chat and email and I have been ignored!
I asked them send me proof of video and photo and driver interview because I did not receive order.
They just hung up on me!
N
nat 18 months ago
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Swarovski Crystal