Sunny Sports Reviews
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Ski jacket purchase
I was pretty frustrated at first when I got the wrong size ski jacket from Sunny Sports. But, I reached out to their customer service team and they fixed it right away. They're sending me the right size jacket with next day air shipping. I really appreciate how fast they dealt with the problem and how much they care about keeping customers happy. Joana and the rest of the team really went out of their way to make things right, and I'm really impressed with their dedication to top-notch service.
Sale-priced item
I wasn't too sure about ordering at first because of the bad reviews, but the sale price seemed pretty good. Thankfully, it all worked out well for me. I made sure to mention my worries when I placed my order, and the customer service team replied quickly by email to help me out. I got the right item on time and was really impressed by the service overall.
North Face backpack price match
My time at Sunny Sports was amazing, eh! The folks there really knocked it out of the park with their customer service. They not only matched the price of a North Face backpack once, but twice. First, they matched it to another store's price. Then, they matched it to a sketchy website where I stumbled upon a crazy deal. Even though I had already bought the backpack, Sunny Sports still made sure I got the best deal possible. Their eagerness to help me out really shows how much they care about their customers. I can't recommend Sunny Sports enough for their top-notch service and dedication to making customers happy, eh!
Swim goggles and snorkel
I found the coolest swim goggles and snorkel on the Sunny Sports website, and ordering them was a breeze! They arrived at my door really quickly, but then I realized they weren't exactly what I wanted. So I had to return them, and that's when things got a bit frustrating. They charged me $5 for some tax credit thing and then $13 for shipping, which ended up affecting the refund amount. I was so disappointed that I won't be buying anything from them again. I'll just stick with a company that offers free returns and a true 100% money-back guarantee. Oh well, what a shame!
Sierra Designs backpack purchase
I was a bit unsure about ordering from this store at first because of some bad reviews, especially since my order was going to a warehouse before being shipped to Europe. I was worried about not being able to return it if there was a problem. But I can confirm, it's not a scam - the store is legit. I took a chance and got a Sierra Designs backpack with free shipping. It did take a bit for it to get to UPS, but it was within the expected timeframe. The backpack made its way to me in Europe after going through the warehouse. It was the right model and size, no damage or issues. The packaging was basic but did the job, kept the backpack safe during shipping and saved on costs. I'm happy with my purchase and even got another backpack for my girlfriend.
Grayl water bottle purchase
At first, I was kinda unsure about buying from Sunny Sports because I saw some not-so-great reviews. But you know what, my experience turned out to be absolutely amazing. I decided to get a Grayl water bottle and everything went super smoothly. The website was easy to use, and I had no problems placing my order. They kept me updated throughout the whole process, which was awesome. And get this, my order got to me super quick! It only took 5 business days to go all the way across the country. The stuff was packed up really well and arrived in perfect shape. The Grayl water bottles were exactly what I wanted, brand new and working perfectly. I'm so happy with my purchase and don't think I'll need to return anything. Taking a chance on Sunny Sports was totally worth it, and you can bet I'll be coming back for more in the future.
Color change on backpack order
I just gotta say, I totally switched up the color of my backpack last minute that I ordered from Sunny Sports. I shot an email over to their customer support team on the weekend, and I was not expecting to hear back so quick but they actually replied on Sunday morning saying they could totally make the switch for me at no extra cost. I was so pumped with how awesome and quick they were. My backpack showed up on Tuesday morning with free shipping, just in time for my trip coming up. This seriously raised the bar for how I'll judge my future online shopping experiences!
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