Simply Dresses31 reviews
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Dress arrived quickly, perfect fit, ready for my next event
I'm so happy I stumbled upon this store when I needed a dress in a hurry! The choices are fantastic and the quality is excellent. The dress I bought came quickly and matched the pictures online perfectly. It fit me like a glove and I got so many compliments when I wore it to my event. I'll definitely be coming back for my next dress purchase!
Dress Return Incident
They tricked me into thinking I could return a dress that didn't fit, but boy was I wrong! Not being able to get a refund made me feel like I got scammed and left me unsatisfied. Learn from my mistake and don't fall for it!
Lost $100
Hey there, so I was really looking forward to using my store credit to get this super cute dress I saw online. But when I tried to call and place my order, no one picked up. I left voicemails and emails, and eventually got in touch with someone who broke the news that the store had gone bankrupt. I was so disappointed to hear that I lost my $100. I was really excited about getting that dress, so it was a major letdown.
Refund policy
I had a bad experience with this company about their refund policy. I bought a dress that didn't fit me right, and when I wanted to return it, they gave me a hard time and said no to a refund. Their customer service wasn't helpful at all, and no one said sorry, which made me frustrated and unhappy with everything.
Girlfriend's surprise dress
Hey, so I ordered a dress for my girlfriend as a surprise, but man, it was such a letdown. The size was way off, and the design wasn't even close to what was shown on the website. And get this, when we tried to send it back less than two weeks after we got it, they said no refunds! Like, come on, that's just not cool. This kind of dishonesty is just not okay.
Formal event dress
I've been a loyal customer of Simply Dresses for years and they never disappoint. I can always count on great quality dresses at a fair price. The shipping is always reliable, and sometimes my order even arrives earlier than I anticipate. Simply Dresses is my first choice for all my dress needs.
Overdue order
I placed an order on September 20th for two dresses, eh? The website said they'd ship in 3 days, but now it's the 29th and I still don't have them. I've tried getting in touch with customer service a bunch of times, but they seem to be ignoring me. I even used their contact form, but all I got back were generic responses. I feel like they just took my money and ran without planning to send my stuff. It's frustrating and disappointing, eh.
Misleading sizes
This company seriously needs to figure out their sizing. I ordered a dress not too long ago, thinking I had my size down pat, but man was I off. The dress I got was way too small, like two sizes too small. It was pretty surprising how much it missed the mark, especially when I've never had trouble with plus size clothes fitting before. It's almost funny how tiny the dress was. I won't be trying to guess my size with this company again, that's for sure.
6 bridesmaids dresses
Oh wow, I can't believe how great these dresses are! I got 6 bridesmaids dresses in three different shades of blue from this store, and honestly, they exceeded my expectations. The colors are spot on and the sizes fit all my bridesmaids like a glove. The quality of the dresses is outstanding, and my bridal party is over the moon with their outfits. The customer service was fantastic too, they were so helpful and on the ball every step of the way. I will definitely be coming back here for my next special event, no question about it.
Prom Dress Purchase
I bought my prom dress from this store and it was a complete disaster. The dress had this weird bulging material sticking out around the stomach area that made it look awful. It was poorly made and the quality was really bad. When I tried to return it, I found out that they don't give refunds, only a gift card that can only be used on their site. Like, who wants to buy more of their crappy stuff? Definitely not me. This website is a total scam and a ripoff.
formal evening gown
I just bought a fancy evening dress from this company, and I gotta say, I'm super bummed about how everything turned out. It's been more than a month since I ordered it, and still no dress in sight. I've reached out to customer service via email multiple times, but no one's gotten back to me. Now I'm worried that I got scammed. I'd definitely recommend staying away from this company, for real.
First-time customer, issue resolution, quick delivery, satisfied
As a new customer, I just ordered a dress online and had a pretty good experience. There was a little hiccup where the website froze when I was trying to pay, but the customer service team was super quick to sort it out. I sent an email about being double-charged and they fixed it within a day. The dress showed up in 4 days, right on time. All in all, I'm happy with how everything went down and would definitely think about shopping with them again because the product was good and the customer service was top-notch.
Fast but faulty dress
The dress I ordered came pretty fast, but there's a problem - one of the straps is broken and can't be fixed. I'm in the process of trying to get it sorted out, but on top of that, there's no replacement available. I'm not too happy about it, especially since the dress wasn't cheap.
Formal gown, online shopping.
Hey there, so I bought a fancy dress online and it was not a good experience. After ordering the dress, I was looking forward to getting it, but I haven't heard anything about when it will arrive. I'm feeling let down and annoyed because I was expecting a good quality product based on what the website said. It's really disappointing to not get any updates or good customer service when shopping online.
Surprise gift, wrong size, return policy
I just bought a surprise gift for my wife at this store, but unfortunately, when she tried it on, the size wasn't right. I tried to return it, but their policy doesn't allow for exchanges or returns. This whole situation has totally ruined the gift, and I'm really disappointed that the company wasn't more flexible or understanding. It's frustrating to spend money on something that can't be fixed or returned if it doesn't work out.
Black cocktail dress
I really loved the black cocktail dress I got from here. They had a great selection and the quality was top-notch. My order was processed fast and the dress came right on time. The customer service was good, and the return policy was fair, but I do wish they could help more with picking the right size. It would be nice to have some extra guidance in that department, even though I get that it's tough to give size recommendations. One thing they could work on is not showing dresses that aren't available yet, because it can be a bummer for customers like me who had their heart set on a specific dress. Overall, I would definitely recommend this site to anyone looking for a special event dress.
Adjustable straps, sizing issue with small dress
I just bought this cute dress with adjustable straps. I got the small size, but it ended up feeling a bit tight on me because of how it fit around my chest. Plus, there wasn't much padding, so it felt even tighter because I don't have much up top. The bust area was actually smaller than the size chart said, which was kind of a letdown.
Rush shipping for dress purchase
I bought a dress not long ago and paid extra for rush 1-day shipping so I could get it on time for a special event. But I never got a shipping confirmation, and to my dismay, I found out there was a same-day shipping deadline that I didn't know about. I contacted customer service for help, but unfortunately, I couldn't get my dress in time for the event. It was a letdown and left me feeling frustrated and disappointed because I was really excited to wear the dress for the occasion.
Dress purchase, poor quality
I bought a dress from this company recently and I was really disappointed with it. The style and color were good, but there were a few problems with the dress itself that made it impossible to wear. There was a clump of threads hanging off and frayed piping on the bodice, which is not okay for a new dress. I asked for a replacement but they only offered me $25 for repairs, which wasn't enough and shouldn't have been my responsibility for a new item. I tried contacting them multiple times for a replacement but they have been ignoring me. I had no choice but to buy a new dress from a different company. The bad quality of the dress and their terrible customer service has made me regret buying from them.
Fit issue with dress
I'm so disappointed with the dress I got from that online store. It didn’t fit right and when I called to return it, they wouldn’t give me my money back. The person I talked to on the phone was no help at all and didn’t even apologize. I won’t be buying anything from them again.
About Simply Dresses
Simply Dresses is an online retailer specializing in a wide array of dresses for various occasions, including proms, weddings, and other formal events. The company offers a broad selection of styles, sizes, and brands, aiming to cater to diverse tastes and budgets. Established to provide an easy and accessible shopping experience, Simply Dresses has grown into a preferred destination for those seeking high-quality, fashionable dresses. The company is known for its commitment to customer satisfaction, offering services such as a straightforward return policy and guidance for choosing the right dress.
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Contact Information
298 E Main St, #714
19709 Middletown
United States
Categories Simply Dresses
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Last update: November 2024
Review with most votes
Cocktail dress purchase
I've been a loyal customer of this company for over four years now and I consistently find their service top-notch. One thing I really like is how they have separate sizing... Read onBy: Remington Jerde