Regus

Regus - Reviews and experiences

Average rating
8.0 /10
Based on 28 reviews
(Oct 2023-May 2024)
Sterverdeling
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Reviews (28)

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Co-working spaces review

8.5

Regus is amazing! The staff at every location are really friendly and always ready to help. I appreciate the free tea and the nice desks. Oh, and the private call rooms at some locations are a game-changer! So convenient!

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery6.0
Would buy here again Yes

Shared office space experience

6.0

The shared office space here was really awesome, the facility was great and the community manager, Adam, was super helpful and friendly. But, my experience got messed up because they charged me twice by mistake. Even after they said they'd look into it, I never heard back from them. It was pretty disappointing that the accounting and billing department didn't follow through or communicate properly. Made the whole experience kinda negative, you know?

Detailed Ratings
Order8.0
Service6.0
Price6.0
Delivery4.0
Would buy here again No

Easy to work in

9.5

The workspace here is so great for getting work done. The partitions really help me stay on track and avoid getting distracted. I felt really chill while working, which made me able to concentrate better. I really like how they set up and designed the space.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Spacious, modern, convenient location, friendly staff, helpful team.

9.5

As a customer at the office center, I gotta say, I'm really impressed by how big and up-to-date it is. It's in a great spot too, with a subway station right by the building. The staff, from the people in the office to the support team, are super friendly and always there to help with anything you need. I definitely suggest this place to anyone looking for a good workspace.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Overpriced Coworking Space

5.5

Don't bother wasting your time and money at this place! The team doesn't communicate, customer support is terrible, and the sales manager conveniently leaves out important details about their terms and conditions. Invoices are unclear, and good luck getting any problems fixed because the staff doesn't care. On top of that, there's no parking on site, and they even charge for coffee! And good luck getting someone to answer the phone when you call for help. Definitely the worst coworking space I've ever been to.

Detailed Ratings
Order6.0
Service6.0
Price4.0
Delivery6.0
Would buy here again No

Meeting room booking

8.0

I just booked a meeting room at one of your spots, and I gotta say, it was pretty decent overall. I really liked the modern and stylish vibe in the room, and having a kitchen area was a nice touch. But, I do have a couple of suggestions for ya. The meeting room was nice with its decor, but I think switching up the carpets for some parquet flooring would give it a more up-to-date feel. Carpets can sometimes make things feel a bit blah and not so great for productivity. Also, some fresh air circulation in the room would really make a big difference for everyone's experience.

Detailed Ratings
Order8.0
Service8.0
Price8.0
Delivery8.0
Would buy here again Yes

Work space rental

9.5

I gotta say, my experience with the work space rental at this location has been absolutely amazing. From my first chat with the rep to using the facilities regularly, I've been really impressed. The work spaces are top-notch and I'm super happy with my choice to work here. One thing that really stands out is the awesome support from the building manager - they've been a huge help and a great business partner.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Excellent customer service experience

10.0

I had the pleasure of working with an amazing center manager who really went the extra mile to make sure everything was taken care of for me. When I first arrived, I was greeted with a friendly and welcoming attitude. The manager, Magda, was not only nice, but also really good at getting things done quickly. She took the time to answer all my questions and made sure to address any worries I had, showing that she knew her stuff. I left feeling happy and impressed with the outstanding customer service I experienced.

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Co-working space experience

8.5

I was at a co-working space not too long ago, and let me tell you, the staff there were top-notch. They were super professional and attentive, which really made my time there enjoyable. The whole space was also kept really clean and well-kept, so it had a great vibe overall. The only hiccup was that I had a bit of trouble with the location search feature on their website, which was a little annoying.

Detailed Ratings
Order8.0
Service10.0
Price8.0
Delivery8.0
Would buy here again Yes

Shared office space

4.5

I used a shared office space not too long ago, and I had a lot of problems while I was there. The computer systems kept messing up, the billing process was a mess, and there were issues with staff going into the space without asking and moving things around. It made me feel really unhappy and worried about security. I own a small business, and I wouldn't suggest this service to anyone else who wants a dependable and safe place to work.

Detailed Ratings
Order4.0
Service4.0
Price6.0
Delivery4.0
Would buy here again No

Coworking space experience

8.0

The service at the coworking space was top-notch, eh? The folks at the front desk were super helpful in helping me pick the right contract, giving me all the info I needed, and making sure I was happy. The office itself was real comfy and had all the good stuff like reliable internet and other perks. But, I ran into a bit of trouble with the electronic entry thingy twice - it wouldn't cooperate, and I couldn't get a hold of anyone for help.

Detailed Ratings
Order8.0
Service10.0
Price8.0
Delivery6.0
Would buy here again Yes

Virtual office rental

8.5

Don't need any small talk, just wanna get stuff done. The people working here are so nice and actually helpful, which is pretty rare. Big shoutout to Mr. Raja for always being the real MVP and helping me out whenever I have questions. The environment and atmosphere here are fantastic, making it a great place to really concentrate and get things done. Cheers!

Detailed Ratings
Order8.0
Service10.0
Price8.0
Delivery8.0
Would buy here again Yes

Awesome front desk staff

8.0

So yeah, the folks at the front desk were really friendly and helpful, eh. But the app wouldn't let me enter the location, which was in West Covina, California, ya know. So that was kinda frustrating, eh. Maybe they should look into fixing that part, ya know.

Detailed Ratings
Order8.0
Service10.0
Price6.0
Delivery8.0
Would buy here again Yes

Office suite with landline phone service

5.5

I just rented out this office space at a certain spot and man, was I let down by the lack of landline phone services. In the business game these days, lots of small businesses still need those traditional phones, you know? It was a must-have for my office. But even though I paid extra for a spot with a landline, it never got connected. I tried setting it up on my own, but there was zero tech support. I've got a bunch of emails showing the whole back and forth - promises and apologies for something that never happened.

Detailed Ratings
Order6.0
Service4.0
Price8.0
Delivery4.0
Would buy here again No

Lease experience

9.5

I had a great experience with the rep here. She was super helpful and dealt with all my concerns quickly. She really listened to what I needed and gave me solutions right away to make sure everything went smoothly. I definitely recommend this place for their service.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Regus experience

7.0

I went to this place for a meeting and it was pretty good actually. The folks there were nice and all. The only downside was that we had to share the room with others and the walls were paper-thin, so we could hear everything.

Detailed Ratings
Order8.0
Service8.0
Price6.0
Delivery6.0
Would buy here again Yes

Renting a meeting room

10.0

OMG, I rented a meeting room for a whole day and it was amazing! The staff was so friendly and helpful, they made everything super easy. When I arrived, I was greeted warmly and the meeting room was all ready and comfy. The staff made sure we had everything we needed all day, from tech gear to snacks. It was like a dream!

Detailed Ratings
Order10.0
Service10.0
Price10.0
Delivery10.0
Would buy here again Yes

Coworking space experience

9.5

The team at this coworking space is amazing, especially the Sales Manager Ana Monsegur who was so professional. Everyone else was also really friendly and helpful. The place is well-kept and the location is super convenient.

Detailed Ratings
Order10.0
Service10.0
Price8.0
Delivery10.0
Would buy here again Yes

Lease refund issue

3.5

Ya know, it's been a real pain trying to get my retainer back since I left my office space. It's been three whole months now and I still haven't seen my refund. I've been sending emails left, right, and center, but haven't gotten a single response. The accounting team made all these promises, but they haven't followed through at all. It's pretty obvious they don't care about fixing the problem; all they want is to keep my money.

Detailed Ratings
Order6.0
Service4.0
Price2.0
Delivery2.0
Would buy here again No

Office space rental

6.0

Even though I had a credit on my account, I got charged too much for my office space rent in the middle of the month instead of at the end like I thought. They told me I wouldn't get a refund, but the credits would come off my July bill, which I now have to pay in the middle of June. It was super frustrating because I had planned for the end-of-month payment.

Detailed Ratings
Order6.0
Service8.0
Price4.0
Delivery6.0
Would buy here again No

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About Regus

Regus is an international company specializing in providing flexible workspaces, including office spaces, co-working spaces, and business centers. Founded in 1989 by Mark Dixon, it initially emerged in Brussels, Belgium, aiming to cater to the needs of businesses requiring flexible office solutions. Over the years, Regus has expanded its network globally, operating in hundreds of countries and cities, offering services that range from fully equipped offices to virtual offices, meeting rooms, and business lounges. It supports businesses of all sizes by providing flexible and cost-effective workspace solutions. Regus is part of the IWG plc, a conglomerate that holds a portfolio of workspace companies.

⤤ Website (Partner link)

Contact Information

🌐 regus.co.uk

Last update: November 29, 2024

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