Pura Vida - Overall Rating based on 29 reviews
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Stolen order, code issues
So, I ordered something from here and my package ended up getting stolen. I was pretty disappointed. They sent me a code for some store credit, which was nice of them. But, when I tried to use it, I realized it didn't work for everything I wanted to buy. I reached out to them and they fixed the issue. However, out of nowhere, the code stopped working again when I was trying to check out! It was so surprising and frustrating at the same time. I was getting really irritated and a supervisor named Geri sent me an email. But, they disappeared as soon as I mentioned the code was not working. I sent another email and now I am just waiting for a response. It's so aggravating! All I want to do is purchase my items without all this hassle!
Bracelets, jewelry box, mini backpack
I bought a few things on sale and was really happy with how fast they were delivered, plus they even threw in some cute stickers. Totally worth it!
Subscription cancellation issue, delayed email response
I had such a frustrating time trying to cancel my subscription through email, and then waiting 3-4 days for a response. On top of that, I never even got the product I ordered. It was even harder because there was no phone support to help me out quickly.
Ambassador problem
I checked out their Instagram and somebody was being really mean, but when I brought it up to the company, they didn't even care. It's just not cool, eh?
Cute bracelets for my BFF's birthday
OMG, I picked up these super cute bracelets for my BFF's birthday and they were so adorable! I was really excited to give them to her, but it took forever to order them and the service wasn't great at all. On top of that, the pricing seemed a bit high for what you actually got, you know? And let's not even talk about the delivery - it showed up late and I was worried it wouldn't make it in time for the party. Ugh, honestly not the greatest experience.
Bracelets high quality, slightly expensive
The service at this place was super good. I was impressed with how nice the bracelets were, even though I thought they were a little expensive. All in all, I'd definitely think about buying from here again.
Wrong bracelet received
I ordered a bracelet from this company at first, but got sent the wrong one. So I reached out to customer service through email, they said sorry and promised to send me the right one. But, the correct bracelet never showed up. The one they did send me was not good quality and seemed cheap for what I paid. I felt really let down by the mix-up and the poor quality of the bracelet.
Jewelry purchase
The marketing content and emails from the company are really appealing, but when I got the actual jewelry, it didn't match up to what was shown in the marketing. The prices seemed a bit high for the quality I got. What really bothered me was how often I was getting those marketing emails. I set my preferences to get emails just once a month, but I was still getting them every day. It was just too much. I wanted to be on the email list to stay updated on any new collaborations or events, like the Harry Potter one, but getting so many emails was overwhelming.
Bracelets
I bought some bracelets from this company not long ago, and I gotta say, I was let down by the quality. Every now and then, I get a bracelet that's already broken, and let me tell you, it's not fun. On top of that, I wasn't too thrilled with the St. Patrick's Day bracelets I got. The colors just weren't as bright as I expected, and the design was kind of boring. All in all, it wasn't the greatest shopping experience with this company.
Jewelry box purchase with mystery bracelet
Hey there! Just wanted to say that the jewelry box I got from your store is absolutely amazing. It's so well-made and the design is beautiful. The materials used are really top quality, and you can tell it's super sturdy and durable. I was totally surprised by the mystery bracelet that came with it - such a nice little bonus!
One thing I did notice though, was that there's no spot for earrings in the box. I knew that from the picture, but having a special spot for earrings would really make it even better. It would help keep everything organized and make it more functional. But, even with that little issue, I'm still really happy with my purchase and the great quality of everything. Thanks again!Great selection, easy to clean, reasonable prices, great gifts for friends
I just bought some stuff and gotta say, I'm really impressed. The selection is amazing and the products are super easy to clean. The prices are fair, especially when they're on sale. They make awesome gifts for friends and family. I also like how easy it is to use the website and place an order. The story behind how the company started is really cool and makes the whole experience even better.
Crappy advent calendar
Oh my gosh, I'm never purchasing from this company again! The advent calendar I received was filled with cheap items, and when I reached out for help on Instagram, they were no help at all. They used to be great, but now they've changed in a negative way. I spent $90 on this low-quality product and I want a refund right away!
Bracelets for Christmas
I was so excited when I found out I could get free shipping for my daughter's perfect Christmas gift. But then, out of nowhere, I was charged for postage. Like, really? I get it, shipping costs money but having to go to the post office just days before Christmas in a huge lineup was not what I signed up for when I ordered online. Keep it easy, come on!
Bracelets for daughter
I got some bracelets for my daughter and she loved them! They were so nice and she wears them all the time. But when they got here, we had to pay extra for shipping even though it was supposed to be free. The company didn't pay enough for postage, which was pretty annoying.
Men's bracelet purchase
The customer service was awesome when I contacted them about the broken men's bracelet I got for my nephew. They quickly sent a new one, and it arrived just in time for his birthday. I really like how well it was packaged and how much the company cares about doing good things.
Cute packaging and stickers
The packaging and stickers for my purchase were so cute! I really liked how they paid attention to the little details and added stickers. But, I was kinda bummed that it took longer than I thought for the delivery, especially since I live on the east coast. However, the overall quality of the packaging and the fact that they included stickers made up for the delay.
Subscribed to jewelry but they keep sending the same items
They keep sending me the same jewelry, even though I've complained multiple times and sent photos as proof. They won't give me a refund, just store credit. Instead of replacing the items in my subscription, they only offer me store credit. I caution you about their subscription service!
Bracelets for daughter
I just got some bracelets for my daughter and she really liked them a lot! They were super cute and the quality was really good. The delivery was surprisingly fast, which was a nice bonus. Overall, I'm really happy with my purchase and would definitely buy from this company again in the future.
Jewelry purchase
The jewels I got from this store are so nice and special. Whenever I wear them, people always say they look good, and I like that they help good causes with their donations. The prices are fair for how nice the pieces are, and the designs are always cool and catch your eye. I gotta say, Pura Vida is one of my fave spots to shop for jewelry now.
Daisy choker order
I ordered a daisy choker but it never showed up. I didn't get any shipping confirmation so I had to keep checking the mailbox every day. When it finally arrived, all they sent was some free stickers and said they ran out of stock on the choker without telling me first. Their website had bad communication and gave me false information.
Review with most votes
Relationship bracelets, beauti
The relationship bracelets I ordered came really quickly and in great shape. The packaging was so nice, even nicer than I thought it would be. I got a set for me and my partner ... Read onBy: Leonora Jacobson