All reviews of autumn
Review about: Nunn Bush
Poor quality shoes
I bought a pair of shoes from this store not too long ago, and I gotta say, I'm pretty bummed about the quality. I've only worn them a handful of times and already the stitching is falling apart. It's kind of ridiculous how quickly they're falling apart compared to other shoes I've had, even the really cheap ones. I tried looking on their website to see if there was any info on what to do for a manufacturing issue, but no luck. The fact that there's no customer support available is a big red flag for me as a customer.
Review about: KENNETH COLE
Hoodie with a cool design
Oh man, I made the mistake of ordering this hoodie online without even looking at the reviews. And now I'm kicking myself for it. The description on the website was so unclear, and when I tried to send it back, they charged me for "Shipping and Processing" fees. It's completely unfair! I can't believe they're getting away with this kind of thing. I won't be shopping here again, that's for sure!
Review about: Free People
Split jeans
Customer service was seriously lacking when my jeans split in half shortly after I started wearing them. I tried contacting them to see if they could help, but all they said was they only do refunds for items that haven't been worn or washed. It's weird because I've bought other jeans from them before and never had a problem. But this pair was just terrible quality and fell apart after just a bit of wear.
Review about: Breville
Recent customer service experience
I gotta say, I had a really good experience with customer service at this company. At first, I was let down by my purchase, but Melissa from the customer service team totally stepped up and took care of me. She was on top of things and really put in the effort to solve the problems I was having. I was impressed by how professional she was and how much she cared about making sure I was happy with the brand. Because of Melissa, I'm back to being a happy customer. Way to go, Melissa!