All reviews of Jeffrey
Review about: Samsung
Samsung Book Pro 2 laptop repair service
So, I had to get my Samsung Book Pro 2 laptop fixed, and it didn't go too well. It kept breaking, and every time I sent it in for repairs, they sent it to their own tech partners. Couldn't even take it to places like Microcenter or Best Buy that might have been more convenient. Even after a few tries, the laptop still wasn't fixed. I asked for a refund, but it seems like that process is a whole ordeal and takes forever. I've been without a work laptop for weeks now, and it's really inconvenient. Customer service just sends my requests to their tech partner, who, from what I've seen, can't seem to get the repairs right. Overall, I'm pretty unhappy with this whole situation, especially since I put a lot of money into this laptop.