Overstock

Overstock - Reviews and experiences

Average rating
5.4 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
41x
310x
26x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Sketchy shipment

Delivery

I'm so mad about what happened with this online store. I bought something from them, and it was supposed to come from a different seller, but that seller never actually sent it. They even printed the wrong address on the label, so I never got my stuff. And now they won't give me my money back, saying it's all up to the seller. It's been three days of going back and forth, with them making excuses and not fixing their mistake. All I want now is my money back for the thing they never sent me.

Wrong item received

Delivery

Unfortunately, my first customer experience was not great. I ordered something online and got the wrong thing after a shipping delay. And when I told the company about the mistake, they sent a replacement without asking me first. And to top it off, the replacement was cheaper than what I originally paid. It was really frustrating not knowing what was going on. So, I'll be shopping somewhere else from now on.

Double Vanity purchase

Delivery

OMG, I am never buying from this store again! So, like, I ordered a double vanity, right? But it was a total disaster. First off, no order confirmation email. And then the tracking number didn't even work. And it took them forever to even contact me about delivery! And get this - they sent me a single vanity instead of the double one I ordered. When I called to complain, they straight up denied their mistake and said I wanted the single one. Can you believe that?? And when I tried to return it, they wanted over $500 for shipping! Not cool, man, not cool at all. My advice: stay away from this place and do not buy anything from them!

Large dog kennel with chain-link and door

Delivery

I recently tried to buy a big dog kennel from this company, and let me tell you, it was a total nightmare. They said it would be delivered on time, but there were so many delays and excuses. After waiting for over a month and still not getting everything I ordered, I just cancelled the whole thing. The way they don't keep in touch or tell you what's going on is just not right. I'm never going to buy from them again.

Recent furniture purchase

Delivery

I recently bought some furniture from this website and let me tell you, it was a total nightmare. The quality was so bad and to make matters worse, they shipped each item on different days. I had to go all the way to another province to pick up one of the pieces because of their wrong address. It was such a headache. And to top it all off, the furniture actually broke while I was putting it together. Do yourself a favour and shop somewhere else.

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About Overstock

Overstock.com, Inc. is an American internet retailer headquartered in Midvale, Utah, near Salt Lake City. It was originally founded in 1999 by Robert Brazell as D2: Discounts Direct, and later led by Patrick M. Byrne, who took over in 1999. Overstock initially sold exclusively surplus and returned merchandise on an online e-commerce marketplace, offering customers discounted prices on a variety of products. Over time, it expanded its inventory to include new merchandise across a wide range of categories including furniture, decor, rugs, bedding, home improvement, and more. The company underwent a rebranding in 2011 to emphasize its transition from a liquidator to a retail company, focusing more on new merchandise and expanding into international markets. Additionally, Overstock has been a pioneer in embracing technology and cryptocurrency, even developing a blockchain subsidiary, tZERO, to explore and innovate within the blockchain technology space.

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Last update: November 29, 2024

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