Overstock

Overstock - Reviews and experiences

Average rating
5.4 /10
Based on 19 reviews
Oct 2023-Mar 2024
Star distribution
50
41x
310x
26x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Wedding gift cards not honored

Checkout

I was pretty upset when I found out that Overstock wouldn't take my Bed, Bath, & Beyond gift cards even though they're connected. My husband and I got a bunch of those cards for our wedding, and we were planning on using them to buy stuff for our new place. But when I contacted Overstock about it, they weren't willing to help transfer the funds or give us a deal. I was really annoyed that they didn't try to find a solution or meet us halfway.

Gift Card Policy

Checkout

As a customer, I'm really disappointed with my recent experience with the gift card policy. I got a gift card for my wedding from the store, and it clearly said it never expires. But when I went to use the credit at the checkout, I was told it had expired.

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About Overstock

Overstock.com, Inc. is an American internet retailer headquartered in Midvale, Utah, near Salt Lake City. It was originally founded in 1999 by Robert Brazell as D2: Discounts Direct, and later led by Patrick M. Byrne, who took over in 1999. Overstock initially sold exclusively surplus and returned merchandise on an online e-commerce marketplace, offering customers discounted prices on a variety of products. Over time, it expanded its inventory to include new merchandise across a wide range of categories including furniture, decor, rugs, bedding, home improvement, and more. The company underwent a rebranding in 2011 to emphasize its transition from a liquidator to a retail company, focusing more on new merchandise and expanding into international markets. Additionally, Overstock has been a pioneer in embracing technology and cryptocurrency, even developing a blockchain subsidiary, tZERO, to explore and innovate within the blockchain technology space.

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🌐 overstock.com

Last update: November 29, 2024

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