Ortorex

Ortorex reviews

18 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
22%
Would buy here again
Ordering
6.4
Service
5.6
Pricing
5.0
Delivery
5.8

Featured Reviews

Spotlight: What are our customers saying?

Positive

Light weight and comfortable shoes

9.5

"I bought a pair of shoes from this store not too long ago and I have to say, I am really happy with them. They look so good and stylish, plus they&..."

Critical

Hair straightener purchase

5.5

"So, I bought this hair straightener online and oh my gosh, it was a complete disaster, eh! The straightener arrived and didn't even work right..."

Most Voted

Disappointing purchase

4.5

"I was so disappointed with my order from this online store. The item I got was really bad quality and not at all like what they showed on the websi..."

Reviews (18)

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Hair straightener purchase

L
5.5
Overall Rating
Would buy here again
No

So, I bought this hair straightener online and oh my gosh, it was a complete disaster, eh! The straightener arrived and didn't even work right. It was a total let down, and when I tried to ask for my money back, they were nowhere to be found. It's like they completely ignored me. They keep sending me these stupid emails saying they're looking into it, but nothing ever gets done. It's so sketchy and dishonest, I'm definitely not purchasing from them in the future, eh!

Detailed Ratings

Order
6.0
Service
4.0
Price
8.0
Delivery
4.0

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Insoles purchase

N

20 reviews

6.0
Overall Rating
Would buy here again
No

It feels like forever since I ordered these insoles, and they still haven't arrived! Seriously, it's been 3 whole weeks! I tried to get a refund but all they send me are these frustrating messages thanking me for being patient. Ugh, what a joke! This must be some kind of scam, hiding behind a fake name. Don't be fooled - don't waste your money on this bogus company!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Massager purchase, false advertising

M

25 reviews

5.5
Overall Rating
Would buy here again
No

I recently bought a massager from this company because they claimed it had a heating feature. But when I got the product, I found out the heating function was fake and didn't actually work. I was let down by this false advertising, so I contacted the company for a refund. Unfortunately, they told me the massager doesn't really have a heat function, which made me even more frustrated. The website itself was also misleading, making me feel like I was tricked into buying it. I recommend others to be careful of these dishonest practices and think about buying from trusted sellers like Amazon, where refunds are easy.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
6.0

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vitamins and supplements

D

12 reviews

2.5
Overall Rating
Would buy here again
No

My experience with this store was just terrible, eh? I ordered some vitamins and supplements off their website, but it was a total disaster, eh? The website was so hard to use, the customer service wasn't helpful at all, and the prices were way too much compared to other places. And on top of all that, it took forever for my order to arrive, and when it finally did, the package was all beat up. All in all, I wouldn't tell anyone to shop there, eh?

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0

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Light weight and comfortable shoes

D

8 reviews

9.5
Overall Rating
Would buy here again
Yes

I bought a pair of shoes from this store not too long ago and I have to say, I am really happy with them. They look so good and stylish, plus they're super comfy and light, which is perfect for when I'm travelling. I've gotten lots of compliments on them and I'm really pleased with my purchase. The customer service was top-notch too. They didn't try to push me to buy more stuff, but they were really helpful and quick to answer any questions I had. I would totally recommend this store to anyone looking for good quality shoes.

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Orthopedic Knee Pillow purchase

C

11 reviews

9.5
Overall Rating
Would buy here again
Yes

I gotta say, this Orthopedic Knee Pillow for side sleepers has been a total game-changer for me when it comes to bedtime. Dealing with chronic knee pain has been a real struggle, and finding a pillow that gives me the right support and alignment has not been easy. But ever since I started using this knee pillow every night, I've noticed a big improvement in how comfortable I feel and the overall quality of my sleep. The way this pillow is designed really helps take the pressure off my knees and lower back, making it easier for me to sleep through the night. I'm so thankful for the relief this product has given me and I would definitely recommend it to anyone dealing with similar issues. Big shoutout to Ortorex for making such a top-notch product!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Cheap Chinese knock offs

H

8 reviews

2.0
Overall Rating
Would buy here again
No

I had such a terrible experience with this company, eh. The stuff they sell is just cheap knock offs from China, and when I tried to return them, I had to send them all the way to Poland and pay for it myself, can you believe it? And get this, turns out their main office is in Latvia, not the UK like they claim on their site. It really seems fishy to me, like a total scam. I'd tell ya to steer clear and not buy anything from this place, for sure.

Detailed Ratings

Order
2.0
Service
2.0
Price
2.0
Delivery
2.0

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Awesome experience

Y

29 reviews

9.5
Overall Rating
Would buy here again
Yes

Oh my goodness, I had the best time shopping here! The response time was super quick, the service was amazing, and the product ended up being even better than I expected. Thank you for making everything so easy for me!

Detailed Ratings

Order
10.0
Service
10.0
Price
8.0
Delivery
10.0

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Slippers purchase

E

21 reviews

6.0
Overall Rating
Would buy here again
No

I bought some slippers from this company, thinking they would be top-notch Cloud slippers because of all the great reviews. But when they arrived, I was really let down. They were nothing like what was described. The quality was lousy, and I felt like the company tricked me.

Detailed Ratings

Order
8.0
Service
6.0
Price
4.0
Delivery
6.0

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Overpriced shoes

B

4 reviews

6.0
Overall Rating
Would buy here again
No

I just bought a pair of shoes from this company, and I'm pretty disappointed with how they turned out. They cost way too much and feel super cheap. I wouldn't suggest getting anything from this company.

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
8.0

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Non-delivery of Orders

J

1 reviews

2.0
Overall Rating
Would buy here again
No

I'm really upset about the service I got from this company. I ordered something weeks ago, but it never showed up. When I tried to get in touch with customer service, all I got were generic responses that didn't help at all. The lack of communication and delivery has made me feel like I've been ripped off.

Detailed Ratings

Order
2.0
Service
2.0
Price
2.0
Delivery
2.0

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Fake product, terrible quality

C

10 reviews

2.5
Overall Rating
Would buy here again
No

I bought a pregnancy pillow from this store thinking I was getting a good deal, but it turned out to be total garbage. It was actually shipped from China and was the worst quality imaginable - a complete fake. When I asked for a refund, they tried to only give me back some of the money. Not cool at all! I've now reported them to the authorities and even got MasterCard involved in this scam. Still waiting to get my money back and I'm super mad at this terrible excuse for a company. Avoid them at all costs.

Detailed Ratings

Order
4.0
Service
2.0
Price
2.0
Delivery
2.0

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Pillow order delay

E

5 reviews

4.5
Overall Rating
Would buy here again
No

I've been waiting forever for my pillow to show up! I contacted customer service a bunch of times, but still no updates on what's going on. It's been two whole weeks since I paid for it, and I'm pretty bummed about the lack of communication from the company. Looking back, I should've checked the reviews before buying, seems like lots of folks are having the same problem.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

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Sandal and shoes

S

2 reviews

6.0
Overall Rating
Would buy here again
No

I bought a pair of sandals and shoes to help with my foot issue, but they actually made it worse. They were so cheap, terrible quality, and made in China. And to top it off, I couldn't even get a refund. I suggest avoiding this place at all costs!

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Facial Massager Double Chin Face Shaper

L

1 reviews

6.0
Overall Rating
Would buy here again
No

I just want to say, don't bother with this company. I bought the Facial Massager Double Chin Face Shaper and it was a total disappointment. The product didn't work at all. And their customer service is terrible. I contacted them multiple times about the faulty product, but they were slow to respond and just gave me a bunch of excuses for not giving me a refund or replacement. It feels like they intentionally make it hard for you to get your money back so you just give up. It's really disappointing how they treat their customers. I've learned my lesson and I hope this review helps someone else avoid the same mistake.

Detailed Ratings

Order
6.0
Service
6.0
Price
6.0
Delivery
6.0

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Eye mask and earbuds

T

1 reviews

5.5
Overall Rating
Would buy here again
No

I got the eye mask and noise cancelling earbuds from this place. They arrived really fast and shipping didn't cost anything. The eye mask has these small eye cups and the strap needs to be super tight for it to stay in place. It's not very comfortable, to be honest. And don't even get me started on the earbuds. They say they cancel noise but they're just regular earbuds that block a tiny bit of noise because they're in your ear. It's a total scam!

Detailed Ratings

Order
6.0
Service
6.0
Price
4.0
Delivery
6.0

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Sneakers

L

27 reviews

9.0
Overall Rating
Would buy here again
Yes

I just bought a new pair of sneakers online and I gotta say, I was pretty happy with how everything went down. The whole process was super easy, no hiccups at all. And when I finally got my hands on those sneakers, they were even better than I expected – exactly like how they were described on the website. I also liked that they paid attention to little things like spelling and grammar, it made me feel like they really cared. So yeah, I'd definitely tell other folks to check out this website if they're in need of some good quality kicks.

Detailed Ratings

Order
10.0
Service
8.0
Price
8.0
Delivery
10.0

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Disappointing purchase

T

24 reviews

4.5
Overall Rating
Would buy here again
No

I was so disappointed with my order from this online store. The item I got was really bad quality and not at all like what they showed on the website. It felt like a total rip-off, and I wouldn't suggest anyone buy from them. It was a waste of my time and money, and I wish I never bought anything from them.

Detailed Ratings

Order
6.0
Service
4.0
Price
4.0
Delivery
4.0

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About Ortorex

Ortorex is a European online company that specializes in offering a wide range of orthopaedic products to help individuals improve their health and quality of life. Their goal is to provide life-changing items to customers interested in self-development and enhancing their overall well-being. Ortorex offers products such as orthopaedic foams, pillows, braces, supports, rehabilitation equipment, and health monitors. Customers can contact Ortorex through their office in Poland or by phone. The company also has a returns policy that allows for returns of unused items within 30 days of delivery. Feedback and reviews from customers about Ortorex products and services are welcomed and encouraged.

🌟 How did Ortorex shine for you?

Contact Information

Dravnieku iela 7 – 46

LV-1021 Rīga

Latvia

📧 trustpilot@ortorex.com

☎ +1-888-598-03-39

🌐 ortorex.com

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Last update: November 29, 2024

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