LighTake - Reviews and experiences

I ordered a whole bunch of things from this place and one item never arrived! It took like a whole month after it was supposed to come. When I asked about it, they were all like, "Sorry, it's out of stock." But seriously, why didn't they just tell me before sending the other items?! And then when I asked for a refund, they were like, "Sure, but there will be bank fees deducted." Or they said, "You can get a coupon for the same amount but you have to spend more to use it." Not cool at all. They messed up and I have to pay for it? No way!

I had a pretty bad experience with my order from this company recently. I waited over two months for my item, but it never arrived. When I contacted their customer service, they were not helpful at all. They didn't take responsibility and just gave me unhelpful answers. They even suggested I wait longer and offered me "points off my next purchase" instead of a refund. Their lack of accountability and dismissive attitude towards my concerns really bothered me. In the end, I had to escalate the problem through PayPal to get my money back.

I ordered a 9x9x9 cube from the website, and when it arrived, the packaging was really bad! It only had a thin layer of bubble wrap in this huge soft wrapping that was too big for the item. Of course, the cube was damaged during delivery with a broken corner. When I asked for a replacement or a refund, the seller was like, "Sure, I'll send you a corner to fix it yourself." Seriously, it's a tough puzzle, I can't just stick a corner on and be done with it. So, I asked to send the whole cube back for a full refund, and that's when the seller started ignoring me. I had to open a PayPal case and go through all these steps just to get my money back. It took forever, like 3 whole months, and I had to pay for the return shipping even though it was their fault for using such bad packaging. Ugh, why can't they just own up to their mistakes instead of hoping I would give up and disappear? Not cool at all.

I bought a drone on your site not long ago and had a pretty frustrating experience. I paid right away using PayPal and got an email confirming that my order was on its way. But then, I got a message asking me to pay more for shipping, which was totally unexpected and disappointing. I tried to work something out with them on the extra cost, but they didn't agree, and it ended up dragging things out. In the end, I decided to just cancel my order and now I'm waiting for my refund. This whole situation has really made me doubt the trustworthiness of the service you offer.

I am so disappointed with my experience from this company. I ordered something and I waited and waited for it to come, but then I got an email a month later saying they never even sent it. I was so frustrated because they never let me know and now I haven't even got my money back. It's just not right. I won't be buying from them again.

I had a really bad experience with this sketchy company that I think is totally scamming people. I ordered something from them in April 2017, and they kept saying they'd send it again or give me my money back, but nothing has shown up yet. And to top it off, they deleted my online account without telling me! It's not cool to be so shady, and I want my refund right now.