KicksCrew reviews

Crazy mix-up, got the wrong item but honestly it feels great — solid, comfy in hand. Wish support replied faster though, double-check orders.

Halfway through unboxing last night I remembered how nervous I was about import fees and rude courier. First use was tonight — worked great, solid. Fees were higher than I expected but it still felt worth it, glad I took the risk.

Needed something that would actually get worn. My kid is picky and already owns a ridiculous number of hoodies, so that's saying something. Fabric feels soft and mid‑weight. Fits true to size. Hood sits right, pockets are useful. One small loose thread after first wash, but otherwise holds up. Shipping cost annoying, but overall relieved and pretty happy.

I was told a refund would arrive in 3-5 working days after Sept 16. It didn't, so I emailed on the 25th; they repeated the same line and gave case KS1977223. I first saw the charge on my bank app, told my partner, and I'm relieved it landed.

the item itself is great, but replies and shipping were slow and the courier fee felt high. Still, the rep eventually sorted tracking for me and stayed polite. Happy it arrived and works well, just wish the process was quicker.

I hesitated before I hit buy — something about the price and the sketchy shipping timeline made me pause. I went ahead anyway, thinking it would be fine (hopeful, dumb, whatever). Ordered in May and the tracking later said “undeliverable.” I checked my address twice (seriously, twice), called USPS and they said there was an attempt but no refusal. That’s where my doubts shifted into annoyance. Support from the seller was slow, repetitive and kept pointing at policies like that fixed everything. They blamed me for a delivery error and wanted restocking fees and surcharges — which felt wrong. After months of back-and-forth (copy-paste replies, lots of waiting) they refunded me, but it was $56 less than I paid and they still hinted I refused the package. I’m relieved I got something back, but honestly I’m not happy with the hassle. If you’re unsure, maybe look elsewhere — save yourself the runaround.

I won't order like this again. I bought a pair of training shoes from that site and paid full price plus shipping. Only after it shipped did I learn about 16% duty on the item and then roughly 20% VAT on the whole bill. That pushed the total way past what I expected. I started wearing them the day they arrived though, and weirdly they're actually nicely made and comfy, which surprised me. I was also taken aback to discover it was a Chinese site. Service was okay, but the hidden costs ruined it for me.

be persistent and ask for proof, it helped me. Kind of a weird ride, but okay.

I ordered these ugly shoes online and they turned out to be nothing like I expected! They were so hideous and pricey, and to make it worse, they didn't even have laces! I attempted to send them back, but the return cost was too high. Now I'm stuck with these unattractive shoes.

I'm so mad at the service I got from this company. They sent my package to the wrong address and no matter how many times I tried to reach out to them and FedEx, nothing got solved. I bought those items as a gift for someone important, and now I don't have them and I lost my money. It's so frustrating how they handled my order with no care or responsibility. I won't be buying from them again, that's for sure.

I was so frustrated with how long it took for my order to even get shipped, let alone show up at my door. And on top of that, there was no communication or updates during the whole thing, which just made me even more annoyed. Waiting for over two weeks for something I needed sooner was just not cool. This whole thing has really made me think twice about shopping with them in the future.

I just bought a pair of Air Jordan 1 Lows from this store. The ordering process took longer than I'm used to from other stores I've shopped at. The delivery also took way longer than I expected, and when I finally got the shoes, they didn't feel like the real deal. Even the leather quality seemed off.

I had a really good time shopping on this online store. The website was easy to use and helped me find exactly what I wanted. I loved getting updates at every stage of the delivery, it made me feel informed and confident that my order was coming. The shoes arrived right on time and were exactly what I expected, which was a big relief. It shows that they have their stuff together with inventory. I'm super happy with my purchase and will definitely shop here again in the future.

I just bought something online and when I saw how much the shipping cost was at checkout, I was pretty surprised. They didn't tell me beforehand and if I had known, I might not have bought it. The item itself is good, but they really need to be upfront about the costs at checkout.

I recently bought something from this online store and I ran into a little issue with the shipping. The item had to be checked by the seller before it was sent to me, so it took longer to get to me. But I liked that they kept me updated the whole time. Even with the delay, I still had a good experience and would definitely think about ordering from them again.

Just wanted to share my experience - I've shopped here twice now and I gotta say, I'm super impressed with the sneakers I got. They were the real deal, the packaging was top-notch, and they arrived right on time. Definitely gonna be shopping here again!

I just bought this really top-notch thing from KicksCrew and I gotta say, they really came through! The item I got was super clean and packed real nice, showing that they really care about what they're sending out. The team kept me in the loop the whole time, making sure I knew what was going on at every stage. I had zero issues from start to finish – from clicking 'buy' to getting it in my hands. It was all smooth sailing.

So, I picked up these new shoes and they looked super cool. Unfortunately, they were a bit tight on my feet, so I thought about swapping them. The folks at customer service were great, but the shipping and return charges were kind of pricey. I decided to try another pair, but they still didn't feel right. I just can't see myself paying extra for shipping and returns on shoes that aren't fitting properly.

I was totally shocked by how decently-priced my preorder was and it came pretty quickly too. Plus, everything arrived in perfect condition. The whole shopping process was super easy, so I'll for sure be coming back to this site.

I got some new shoes that are super clean and fresh! They looked like they just came out of the box. Everything happened really fast and easy, I was impressed with how smooth it all went.