Herschel - Overall Rating based on 14 reviews
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Backpack Purchase
I just bought a backpack from this company and I gotta say, I'm super impressed. The materials they used to make it are top-notch, and the design is not only stylish but practical too. It's really roomy with lots of compartments to keep my stuff organized, and the padded shoulder straps make it comfy to wear for hours on end. Overall, I'm super happy with my purchase and would totally recommend this backpack to anyone looking for something durable and stylish.
Black backpack
OMG, I love my new black backpack so much! It's super cute and has tons of pockets for all my stuff. And it's really comfy to wear too. I feel like such a cool kid at school when I have it on. I just love it!
Black backpack
I bought a black backpack from this store not too long ago, and I have to say I'm pretty upset with how it's holding up. The seams on the straps are already starting to come undone after only a few weeks, and the material is looking pretty beat up. I thought it would be stronger, especially for the price I paid. I wish I had gone with a different brand and I wouldn't suggest this one to anyone.
Unfair return policy
If you decide to buy from that company, just a heads up that their return policy is super unfair. It's good to know that before you make a purchase because they're pretty strict about not taking stuff back. Gotta say, I'm really disappointed with how inflexible they are about returns.
My stuff
Oh my goodness, I can't believe it! I bought some super cool stuff online, but when I needed help, it was a total nightmare. There was literally no customer support whatsoever. I tried calling, but nobody picked up. And the live chat? Forget about it, they said no one was even there! And don't even get me started on emailing them, nobody even bothered to reply! It's just not right, especially considering how pricey the stuff was. They should definitely back up their products and step up their customer service game.
Backpack purchase
I bought this backpack from the company and it's so amazing. The quality is top-notch, it's durable, and looks really stylish. It's great for using every day and has plenty of space to store all my stuff. I really love the classic design and all the useful features that make it unique compared to other backpacks out there.
Backpack with faulty buckle
I recently bought a backpack from this company when they had a sale on their website. The backpack is actually really nice, but when I got it, one of the buckles was defective. I tried contacting customer service about it, but they never got back to me. It's a bummer because I can't return it since I got it on sale. I've still been using the backpack, but I probably won't buy anything else from this website.
Backpack purchase for travel
This backpack is absolutely amazing for traveling! The quality is so good and the design is super sleek and stylish. It has plenty of room for all my stuff and even more, which makes it the perfect travel buddy. I'm honestly so happy with my purchase!
Backpack purchase
Hey, I recently picked up a really cool backpack from this store and I have to say, it's awesome. The design is great and there are plenty of pockets to keep all my things organized. Most importantly, it's super comfortable to wear, so I can carry it all day without my shoulders hurting. I've been using it for school and it's made a huge difference. And to top it off, all my friends want to know where I got it!
Backpack purchase
I recently got a backpack from this company and honestly, I had a pretty bad experience with how they handled my order. When I was checking out, they made it seem like I needed to order that day to get my backpack by a certain date. I really needed it by then, so I bought it without choosing faster shipping. But, two days later, my backpack still hadn't even been shipped and the delivery date got pushed back by two days from what they originally told me. It was really annoying to see that delay, especially because they never said during ordering that the date they gave was the latest it would come. It felt like they were trying to trick customers into thinking their stuff would come faster than it actually could.
Backpack
I just got a backpack from this company and I'm super impressed with how nice it is. It's not just trendy, but it's also really handy with lots of pockets to keep my stuff organized. The material feels strong and well put together, so I know it'll last me a long while. I really like the little details in the design, like the padded straps for extra comfy carrying and the adjustable buckles to make sure it fits just right. Overall, I'm really happy with my purchase and would definitely suggest this brand to anyone looking for a cool and dependable backpack.
Small commuter backpack
I bought this little commuter backpack, but it didn't fit my laptop, eh. So, I tried to return it, but man, what a pain in the butt process! They don't take returns in-store, so I had to ship it back on my own dime. Even though I got proof that they got it, I never heard back from them. And when I bugged them about it, they said they were too swamped to give me my refund. Long story short, I never got my money back, eh.
New backpack
I just got a new backpack and it's awesome! It has tons of pockets and room for all my things. The design is so cool and the quality is really good. I'm excited to start using it for school!
Medium Trade case
The Medium Trade case I bought was a total letdown. It got wrecked on the first use, even though it was supposed to be covered by warranty. I tried to make a claim and emailed the company several times, but got no reply. Their customer service is so frustratingly bad. It's really disappointing to be treated like this by a company. I've never had such a terrible experience with a product or company. Just steer clear and don't bother buying from them.
Review with most votes
Backpack purchase
Hey, I recently picked up a really cool backpack from this store and I have to say, it's awesome. The design is great and there are plenty of pockets to keep all my things ... Read onBy: Vincent Yundt