All reviews of L. Haley

  • Review about: Herschel

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Backpack purchase

    I recently got a backpack from this company and honestly, I had a pretty bad experience with how they handled my order. When I was checking out, they made it seem like I needed to order that day to get my backpack by a certain date. I really needed it by then, so I bought it without choosing faster shipping. But, two days later, my backpack still hadn't even been shipped and the delivery date got pushed back by two days from what they originally told me. It was really annoying to see that delay, especially because they never said during ordering that the date they gave was the latest it would come. It felt like they were trying to trick customers into thinking their stuff would come faster than it actually could.