Hammacher Schlemmer Reviews
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Wireless Noise Cancelling Headphones
I recently got my husband a pair of wireless noise-canceling headphones, and I gotta say, they are top-notch! The sound quality is amazing, and the noise-canceling feature is a game-changer, especially when he's trying to concentrate while working from home. The battery life is impressive, lasting through his whole workday without needing to recharge. And the design is sleek and modern, just what he wanted. I highly recommend these headphones to anyone looking for a new pair!
Recent return experience
I recently had a disappointing experience with the company when I needed to return a product, eh. Despite their promises, I've been waiting for over a month for my refund, and the customer service has not been helpful, eh. I'm thinking of taking steps to make sure I get my refund because this wait ain't cool, you know. After checking out other reviews, it seems like I'm not the only one going through this annoying situation. I won't be buying anything from this company again, that's for sure.
"Icelandic Wool" Knit Fleece
I was really bummed out when I found out that the "Icelandic Wool Knit Fleece" I bought wasn't actually made of Icelandic wool like it was advertised. Turns out, it was just 100% polyester. The description talked up all the great things about Icelandic wool, like how warm, breathable, and water-repellent it is, but the tag said otherwise. The company trying to pass off Sherpa fleece as polyester just didn't cut it for me. It seemed pretty shady and dishonest.
Light Show Tree
Oh my goodness, like seriously, I had the worst experience trying to order this amazing Light Show Tree! It was a complete disaster! First of all, they were charging me every month for some kind of membership that I had no clue about - so not cool! And when my tree finally arrived, it was all broken because someone had already returned it! Ugh, I was so furious. I swear, I am never ordering from that place again!!
Bluetooth headphones
So I thought I was being all smart by grabbing some Bluetooth headphones for my hubby's birthday, but boy was I wrong! I ordered them way ahead of time, but they never even bothered sendin' them out. Dealing with their customer service was like pullin' teeth, and now they're tellin' me they don't even have the darn headphones in stock. Waste of time and money, if you ask me. Save yourself the trouble and find another place to shop.
Shipping fees
I just bought something from this store and man, they really hit me hard with the shipping fees. I mean, all I got was a simple piece of clothing, and they slapped me with $17.95 for ground shipping from Ohio to Pennsylvania, and another $1.99 for carrier fees. It felt like they were just trying to squeeze every penny out of me and honestly, it didn't sit right with me. I mean, come on! In a world where so many other online shops offer free or cheap shipping, it's pretty disappointing to see a big name store like this charging such high shipping prices.
Product received with corroded batteries
I recently bought something from this company and when I got it, the batteries inside were all corroded, so it didn't work right from the get-go. I was really let down because I had high hopes for this company. To make things worse, when I reached out to customer service to send back the broken item and get a new one, they made me pay for the return shipping and the replacement. Not only that, they said I wouldn't get a refund for the return shipping, which really made me mad and disappointed. I've had much better experiences with other companies that actually care about their customers and make sure they're happy. This whole thing has made me regret buying from this company and I definitely won't be shopping there again.
Gift purchase
Oh my goodness, everyone needs to steer clear of this store! They totally scammed me! I bought this amazing pre-lit fir tree as a present, but quickly changed my mind and cancelled the order. They went ahead and shipped it anyways! I was beyond frustrated, but they just told me to return it for a refund. So I did, but get this - they only gave me back some of my money and pocketed the rest! Unbelievable! I even packaged it up super securely and they still won't give me the full refund. I'm not going to let this slide, I'm going to keep complaining until they sort out this whole situation.
Oversized storage trunk
I recently bought this really big storage trunk from a store and I have to say, it really didn't impress me. When I was ordering on their website, it was so confusing and kind of a hassle. They made me pay a "handling" fee along with the shipping cost, which just felt like an extra charge for no reason. It took forever for them to even send it out. And when I tried to return it, the website made it so hard and took forever. It seemed like they were purposely dragging it out. They told me they were only just starting to process returns from a whole month ago, which I think is totally unacceptable. Overall, the customer service was honestly the worst and I really don't think I'll shop there again.
Christmas decorations
Bought some Christmas decorations and when I got them, half of the items were missing, eh. No one even bothered to give me a call and explain it. The first lady I talked to in customer service just straight up hung up on me, so I called back, and the second lady said she'd send the missing stuff. Too bad she couldn't tell me when 'cause her computer was acting slow. I asked to speak to a supervisor, but they said they were too busy, eh. I'm not spending my money there again, that's for sure.
Electric fan
Oh my gosh, you should totally avoid that store! I bought an electric fan there and it was so pricey compared to other places. And on top of that, the "lifetime guarantee" they talk about is a joke. When my fan had a problem, they didn't want to help at all, just making up excuses. Save your money and look somewhere else! Read their reviews online if you need more proof.
Shipping / Delivery
Man, let me tell you about the shipping and delivery service from this company - it's absolutely brutal. They take days just to get your order out the door, and then they use some delivery service that can't even give you a solid delivery date. It's like, what's the point of paying for shipping if they can't come through on their end of the deal, right? Honestly, I wish I never ordered from them and you can bet I won't be doing it again.
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