Israel Pfeffer

Oh my goodness, everyone needs to steer clear of this store! They totally scammed me! I bought this amazing pre-lit fir tree as a present, but quickly changed my mind and cancelled the order. They went ahead and shipped it anyways! I was beyond frustrated, but they just told me to return it for a refund. So I did, but get this - they only gave me back some of my money and pocketed the rest! Unbelievable! I even packaged it up super securely and they still won't give me the full refund. I'm not going to let this slide, I'm going to keep complaining until they sort out this whole situation.