C. Torphy

I am so disappointed with my recent purchase of holiday crackers from your company. It's been almost a month and I still haven't received my full order. I paid for two sets of crackers but only got one. The second set seems to be lost somewhere in shipping, and when I tried to get help from your customer service team, they couldn't (or wouldn't) reach out to FedEx to find it. Right now, I'm still waiting for my third shipment. This kind of service is just not acceptable nowadays. I haven't even had the chance to use the product yet, but I felt like I had to say something. After this experience, I don't think I'll be ordering from your company again.