Groceries Apparel Reviews

: 16
13% Would buy here again

Most relevant negative review

  2024-04-15
Unresponsive, unsatisfactory
I had a really bad experience with this company. I've emailed them a bunch of times but have...Read on
Batz

Review with most votes

  2024-04-25
Recent clothing purchase
The delivery time for my recent purchase from this store was super slow, way longer than I though...Read on
desmond

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    Recent clothing purchase

    The delivery time for my recent purchase from this store was super slow, way longer than I thought. But I gotta say, the clothes I got were totally worth the wait. The skirts, shorts, and shirts I ordered were all so well-made with really nice fabric that feels awesome on. They're perfect for everyday wear and I'm really happy with my purchase. Even though it took forever to get here, I'll definitely be buying more from this store in the future. Big thanks to the store for selling such good quality stuff.


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    Unresponsive, unsatisfactory

    I had a really bad experience with this company. I've emailed them a bunch of times but haven't heard back about my order. It's been super frustrating, especially since I was really excited to support them. Unfortunately, I don't trust them to give good service anymore, so I won't be buying from them again. It sucks to leave a negative review, but the lack of communication and overall experience was just not okay.


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    Problematic Order Processing

    Honestly, the service at this place is a total joke. I've been waiting for my order for over three weeks and still haven't gotten any updates. The website says it takes 5-7 days to process an order, but that's clearly not true. It's been way longer than that, and I'm starting to worry if I'll ever get my stuff. The lack of communication from this company is so frustrating.


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    Ordered tees, bras, and shorts

    I bought some stuff from this place because they use plant dye or something. Finally got my order and two bras didn't fit properly at all. They were way too tight or my boobs were falling out from underneath - what's up with that?! And two tees were missing - like, where did they go?! Tried to reach out but they ghosted me. Now I'm out of cash with clothes that don't fit and missing items. Totally not cool, eh.


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    Dye sensitivity leggings

    Hey everyone, listen to this. I want to share my experience with you all about this place I ordered from. So I work at a gym and have to wear leggings for work. I started getting these awful rashes on my legs and groin, turns out I'm allergic to the dye in synthetic fabrics. I found this store, ordered a bunch of stuff, but it took forever to arrive. But on the bright side, no more rashes, right? Wrong. The colors on these leggings started fading in random spots like crazy. I washed them by hand without using bleach, and this has never happened with any of my other clothes. I reached out to customer service for a replacement, and it was a total nightmare. They said I had to go through my friend who gifted them to me for the exchange, even after I explained her situation with cancer treatment. No sympathy, just kept repeating their policy over and over. I'm really disappointed with the whole experience, and I won't be shopping here again.


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    Detox suit

    I ordered a detox suit about a month ago and I'm still waiting for it to be shipped. I've reached out to them a few times but haven't heard back. It's frustrating because I'm a big fan of their eco-friendly initiatives and I believe in what they're trying to do. It would be great if they could focus on getting current orders out before launching new items.


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    Comfy minimalist clothes

    The clothes at the store had a really cool, simple look that caught my attention, so I decided to buy something right away. But then I started reading some online reviews that weren't so great, and it made me a bit worried. It took a few days for customer service to get back to me, which made me lose my cool a bit. But when they finally did, they were super helpful and nice. My clothes arrived after about two and a half weeks, and they are so comfy and soft. I really love them and would totally think about buying from here again in the future.


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    Clothing items

    I bought some clothes from this store not long ago and had a real bad time dealing with their customer service. They changed their return policy during a sale and didn't tell nobody, which just left everyone confused and irritated. When I tried to contact them about it, the return link was busted and it took them a whole week to get back to me. And to top it off, they couldn't even give me a good reason for why they switched up their policy like that. I felt like they tricked me and didn't even care about me as a customer.


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    Small dress, twice disappointed

    I was really disappointed with my experience at this store. The first time I ordered, it took forever for my package to arrive, and when it finally did, the dress was not true to size at all. It was smaller than other size smalls I own, and the proportions were all wrong. It was a weird fit, but thankfully I could still wear it. I decided to keep it, but I promised myself I wouldn't buy from them again. Despite the rocky start, I decided to give them another shot. This time, I ordered a larger size hoping it would fix the fit issue. But the process was just as frustrating. I placed my order on January 8th and heard nothing until I reached out on the 18th. They finally made a shipping label on the 20th, but as of the 25th, my package still hasn't been sent out. It's obvious they need to get better at packing and shipping, and they definitely need more people to handle orders quickly.


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    Overdue order

    I can't believe it's been over two weeks since I placed my order and I still don't know where my package is. I've tried reaching out to them through email, Facebook, and Instagram several times, but haven't gotten any responses. Their lack of communication is so frustrating and unprofessional. I was really excited about my purchase, but now I'm starting to doubt if I'll ever get it.


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    Nightmare order, incorrect sizing, poor customer service

    I had a really bad experience with this company. The whole ordering process was a complete mess right from the beginning. I saw some awful reviews after I placed my order, so I tried to cancel it right away. But they didn't even pay attention to my emails and still shipped my order weeks later without asking me. When I finally got the package, I was so surprised to see that the clothes marked as size medium were all different sizes - some were huge while others were as small as an XXS. It was so frustrating. It took me forever to convince someone from the company to let me return the items, and even then, I never got my money back. I had to go through my credit card company to get a refund. This was definitely my worst experience as a customer. I would recommend staying far away from this company.


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    Delayed Order

    Hey there, I've been waiting for my order for more than two weeks now and even after reaching out a few times, I haven't heard anything new. It's pretty annoying to be told I'd be kept in the loop and then left hanging. I was really excited about getting my purchase and maybe even buying more stuff, but this whole situation has been a letdown.


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