Evenflo Reviews

: 19
32% Would buy here again

Most relevant positive review

  2024-04-24
Baby stuff
I have to babysit my little sister five days a week, so I made sure to get all the necessary baby...Read on
Charley Von

Most relevant negative review

  2024-04-16
Defective breast pump purchase
I've been a loyal customer of this company for a while now and I've bought a lot of the...Read on
Madonna

Review with most votes

  2024-01-19
Car seat purchase
I bought a car seat from this company recently and I gotta say, their customer service has been a...Read on
Levi

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    Got car seats, cup holders wouldn't stay on

    So, I got these new car seats for my kids, eh? They're pretty nice and all, but the cup holders just won't stay on, you know? Like, you attach them with this tiny screw, and it's just not doing the job. My kids can easily pop them off, and it's so annoying, eh? I don't know if it's just me, but I swear they just don't stay put, eh?


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    Baby stuff

    I have to babysit my little sister five days a week, so I made sure to get all the necessary baby supplies. I bought everything from gates, strollers, to high chairs. I really like Evenflo for baby gear - it's really safe, sturdy, and affordable. I would definitely recommend it to all the new moms out there!


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    Defective breast pump purchase for premie granddaughter

    I've been a loyal customer of this company for a while now and I've bought a lot of their products in the past. But my recent experience with a faulty breast pump for my premature granddaughter was really disappointing. She needed it since she couldn't latch on properly, but I ended up spending $119.00 on a defective product. When I tried to return or exchange it at the store, they gave me a hard time and told me to contact the company directly. Even after reaching out to the company, they wouldn't give me a refund for the faulty pump. This whole situation has made me decide not to buy anything from them ever again. I'm still trying to get my money back for the faulty pump and I hope they step up their customer service game in the future.


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    Gate purchase

    I purchased this gate and it was a total disaster. When I reached out to customer service for assistance, they were no help at all. I attempted to leave a review, but they refused to publish it simply because it was negative. It's a total scam!


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    My baby shower gift

    I had a really bad experience with this company. They damaged my toddler seat and then charged me a lot for shipping the replacement parts. I definitely won't be buying from them again.


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    Buggy products

    I ordered two replacement parts for the exersaucer, but when they arrived, one of them, the light bar, didn't work at all. It was really annoying, especially because I had already had trouble with a delivery issue before. It's not worth the trouble, especially when everything else I've ordered from a different brand works perfectly fine.


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    Mega Splash Excersaucer

    I bought the Mega Splash Excersaucer around 3 years ago, and I was kind of bummed when it showed up without the anchor feet. It was annoying since I had to order the missing part and shell out extra cash for it, even though it should have come with the original package. But, even with that hiccup, I really like the product and think it's a fantastic activity center for my kiddo.


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    Faulty exersaucer

    I bought an exersaucer and it was a total letdown. Initially, one piece didn't fit properly and had to be swapped out by customer service. Then another piece broke off while my 5-month-old was playing with it. The exersaucer is really low quality and not safe for kids. I'm very unhappy with this product and recommend avoiding it.


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    FedEx delivery nightmare

    I ordered something online and it took forever to arrive. I had to keep calling FedEx and Evenflo did absolutely nothing to help me out. When I finally got my package, it looked like it had been through a war. I was so disappointed and frustrated!


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    Car seat purchase

    I bought a car seat from this company recently and I gotta say, their customer service has been a huge letdown. I tried to change the shipping address before they sent it out, but they were unresponsive and inefficient. I even tried to cancel the order before shipping but they wouldn't let me. The lack of communication and delay in giving me tracking info was a real pain. When the car seat finally arrived, I had to go out of my way to get it from the wrong address. Now, trying to return it, I'm getting the same poor service and lack of response. Needless to say, I won't be shopping with them again.


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    Basic stroller

    I bought a simple stroller here recently and honestly, it hasn't been great. The wheels have given me so many problems that I ended up buying a different brand's stroller soon after. The car seat is okay, but it's not as easy to use as another brand. When I contacted them about the wheel issue, they only offered to replace the front wheels, which didn't fix the problem of the stroller being almost impossible to use after just a month. I'm not happy with the stroller's quality and I'm going to recycle it.


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    Car seat belt replacement

    The customer service was awful at this company. I bought a car seat and the belt started coming apart after just a little while. When I asked for a replacement, all I got was excuses and they even tried to blame it on a rodent! There was no way any animals could have gotten into my new car. It was really frustrating how they wouldn't take responsibility or give me a new product. I tried calling them several times but never heard back. It's really concerning that they care more about money than keeping kids safe.


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    Car seat replacement

    I contacted them about replacing a car seat I bought that got damaged. I explained my concerns and shared pictures, but they gave me a dismissive answer and said the seat was still safe. That made me feel frustrated and worried about my child's safety.


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