elvie reviews

The customer service was amazing - they were quick to respond, very professional, and totally reliable. They got me the replacement part I needed in no time. Honestly, I couldn't be happier with how everything turned out.

I had a problem with my breast pump and the customer service team was so helpful and understanding. As a busy mom, I really liked how they reached out to make sure I had everything I needed. They walked me through what to do next and made sure everything was sorted out properly. I had a really great experience with the support team overall.

My breast pump's battery pack just quit out of nowhere and wouldn't even start up. So, I got in touch with customer service to tell them what happened. The person I talked to was super helpful and got me set up with a new pump right away.

I was so bummed when two of my hubs just stopped working out of nowhere, eh? I really enjoy using them, eh. But, the folks over at customer service on live chat were awesome trying to figure out what was wrong. They really went all out to help me fix the issue, but nothing seemed to do the trick. I was stoked when they offered to send me a new pair to replace the ones that weren't working. The fact that they got it to me so quickly was super impressive, and I'm really happy with how everything turned out, eh.

I called customer service about my broken hub and had a bad time with the person who helped me, Gelyn. He wasn't very nice and didn't want to help me even though I gave him all the info. He just ended the chat out of nowhere when he didn't want to deal with me anymore. I tried to ask how to complain about Gelyn but he didn't listen. It's not cool to see a support person act like that, especially since I heard others complain about him in a Facebook group. This whole thing has left me annoyed and my hub is still broken.

I just bought some replacement pump parts from Elvie, but when I got them, they sent me the wrong piece the first time. The customer service folks I talked to were nice and tried to help, but it took a while to get the right part. Being a busy mom who pumps, this really threw a wrench in my day-to-day routine and added more stress than I needed.

I contacted customer service about my breast pump and was so happy with how fast they got back to me. They not only helped me out right away, but they also went the extra mile to fix the problem with my pump. I really felt like they genuinely cared about my situation and knew how important their products are for a mom's breastfeeding journey. The Stride Double breast pump I bought has been a lifesaver for me in feeding my twins easily and conveniently. I would definitely suggest this product to any mom who's nursing.

The customer service representative really listened to my problem with the Elvie pump and right away sent me a replacement part with the warranty still good to go. I was so grateful for their compassionate words and support for new moms like me.

I ran into a problem with my hub that just suddenly stopped working. I reached out to customer service and they were really great helping me get a replacement quickly. Everything went super smoothly and easy, which I was really thankful for.

OMG, I got these pumps and let me tell you, they are absolutely incredible! They worked like a charm with my first child for a whole year, and now I'm using them again for my second and they still work wonders! Not to mention, their customer service is fantastic. They were super helpful when I had an issue.

The customer service at this company is really amazing. I needed a little spare part for my pump, and they handled it quickly and efficiently. I got the part in just a couple of days, and it didn't cost me anything extra. I was super impressed with how simple and hassle-free the whole thing was. I'll definitely be back for more purchases in the future.

The breast pump is so heavy and not very comfy on the chest, eh. It's way better to wear it on the hip to avoid all that sweating, you know? And those long cords are a real pain, always getting tangled up with no way to tidy them away. Plus, I actually got more milk out quicker using my handheld manual pump than this thing.

I had a problem with a pump I bought cause it wasn't charging like it should. But the customer service person I talked to was super helpful figuring out the issue and got a replacement pump sent out right away. They were really patient and made sure I felt looked after the whole time, which was great. I'm thankful for their quick help and professional approach.

I had to reach out to customer service because the hub I got wasn't charging right. Luckily, the customer service folks were super helpful and sent me a replacement right away. The new hub showed up in just a few days, and I was able to start using it with no problems. All in all, I was really impressed with how quick and professional the customer service team was.

These hands-free breast pumps are amazing! They've really changed the game for me. Now I can pump without being stuck by a wall outlet or having to awkwardly hold bottles in place. They make my pumping routine so much easier and more comfortable. The app that comes with them is also really helpful for keeping track of my sessions and milk supply. I would definitely recommend them to any mom looking for more freedom and flexibility when pumping.

The pump costs a pretty penny, but it gets the job done. The only downside is it doesn't come with spare parts, so I have to clean it often. And when I try to get extra parts, they're not always in stock and they come in varying amounts. Wish I had known about this before buying it. It ends up costing a lot once you have enough spare parts.

So I bought this pump, eh, and it was working pretty good at first, ya know. But then I left it in storage for about a year, and the battery just up and died on me, eh. I checked online and turns out it's a common problem, like they knew it would happen. When I called customer service for a hand, they just kept repeating the same old thing. I reckon there are probably some better pumps out there for a better price, eh.

I had to contact customer service for a replacement part for my product recently. I reached out to them on their website and got a quick response from a rep named Ashly May. She was so helpful and got my issue fixed fast. I was relieved when the replacement part was on its way to me within 24 hours. I really appreciate the great customer service from the team, especially from Ashly May. It made everything easy and stress-free.

I just chatted with a customer service rep online about an issue with my recent purchase. They were super quick and helpful in getting it sorted out. The rep was really nice and professional, and I could easily send them pics to show the problem. Got a replacement product in just a few days, and it was even better than I expected. The whole experience was easy and stress-free, and I was blown away by the great customer service.

I did everything the instructions said to return the product I didn't use, even gave them all the papers and tracking info they needed. But I still haven't gotten my money back after more than a month. I sent the product back on March 25th and gave them all the info, but by April 29th, I still hadn't seen my refund. I'm really frustrated with how the company has handled this.