elvie Reviews
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Breast pump purchase
I contacted customer service about my breast pump and was so happy with how fast they got back to me. They not only helped me out right away, but they also went the extra mile to fix the problem with my pump. I really felt like they genuinely cared about my situation and knew how important their products are for a mom's breastfeeding journey. The Stride Double breast pump I bought has been a lifesaver for me in feeding my twins easily and conveniently. I would definitely suggest this product to any mom who's nursing.
Efficient and reliable breast pump
I just got myself a breast pump and let me tell you, it's been a total lifesaver. Super easy to use and really good at getting the job done. But then, just my luck, the thing crapped out on me while still under warranty. So I called up customer service, and let me tell you, they were on it right away. Sent me a replacement pump quick as a wink, got it in just 2 days! It's obvious to me that this company really cares about their customers, especially us mamas who need top-notch products.
Faulty part replacement
I had to contact customer service for a replacement part for my product recently. I reached out to them on their website and got a quick response from a rep named Ashly May. She was so helpful and got my issue fixed fast. I was relieved when the replacement part was on its way to me within 24 hours. I really appreciate the great customer service from the team, especially from Ashly May. It made everything easy and stress-free.
Elvie stride replacement
The customer service representative really listened to my problem with the Elvie pump and right away sent me a replacement part with the warranty still good to go. I was so grateful for their compassionate words and support for new moms like me.
Breast pump purchase
The breast pump is so heavy and not very comfy on the chest, eh. It's way better to wear it on the hip to avoid all that sweating, you know? And those long cords are a real pain, always getting tangled up with no way to tidy them away. Plus, I actually got more milk out quicker using my handheld manual pump than this thing.
Expensive pump with limited spares
The pump costs a pretty penny, but it gets the job done. The only downside is it doesn't come with spare parts, so I have to clean it often. And when I try to get extra parts, they're not always in stock and they come in varying amounts. Wish I had known about this before buying it. It ends up costing a lot once you have enough spare parts.
Excellent customer service
I had a problem with something I bought not long ago, but the customer service folks really went above and beyond to fix it quickly and efficiently. I'd definitely suggest this company to anyone looking for good service!
Review with most votes
Faulty part replacement
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