Drop reviews

I gotta say, the customer service I got during my online purchase was top-notch. Liz and Katlyn, from the customer service team, were so helpful and quick in responding to my queries. I had a concern about a purchase I made that went on sale right after, and they didn't hesitate to give me a refund for the price difference. It's not every day you come across such honesty and fairness in companies, so I really gotta give them props for that. Usually, I don't leave reviews, but the stellar service I got from this company just had me wanting to share my positive experience here.

I can't believe this company, eh! I ordered something from them, and they sent me the wrong thing. They didn't do much to make up for their mistake, and on top of that, they couldn't even send me the right thing 'cause it was out of stock. To make things worse, I had to fork over a bunch of money in customs fees for this thing I never even wanted. And to top it all off, the keyboard kit they sent me conked out after just a month. And get this - they wouldn't help me fix it 'cause apparently, it's not covered by their return or warranty policy anymore. What a joke, eh! I really hope this company goes under so others don't have to deal with their lousy products and awful customer service.

I've noticed that Massdrop often gets some heat from customers, but personally, I've had a great experience with them. I've bought a few things in the blades and EDC categories and have always been really happy with what I received. The products are high-quality and exactly what I was expecting. I can't vouch for their clothes and watches, but if you're looking for knives, Massdrop is the way to go.

I bought some headphones from that place, eh? But now they really suck, eh. They were good before, but now they won't ship my stuff, lie about it, and ignore my emails, eh. I still have orders waiting, but I don't think they'll ever come, eh. There are so many other places to shop at that actually care about their customers, eh. I'd honestly get better service from some unknown Chinese company than from those guys, eh. They should just change their name to 'Massive Disappointment' again, eh.

Eh, over the past year, I've bought some watches and headphones from Drop a few times. Even though the prices are about the same in Canadian dollars as they are in US dollars because of import duties and customs fees, I've still found some good deals. You gotta watch out for the delivery dates though, not everything ships right away after you order. I've been pretty impressed with the quality and value of the stuff that Drop brands themselves. And if you ever need to cancel an order before it's shipped, it's a simple and easy process.

Crystal was amazing, she saved my butt by fixing a problem from last year that I thought was hopeless. She's a superhero with her dedication and problem-solving skills. Thanks a ton for coming to the rescue!

The delivery time for my recent electronics purchase took way longer than I thought it would. They did warn me in advance that there might be delays and the dates were not set in stone, so I can't really blame them for that. If people are mad about it, it just shows they didn't bother to read the fine print. I have come across some great deals on the website, but other times they're just okay, depending on the brand. The only problem I've run into is the current high value of the dollar.